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Chapter 4: Employee Selection: Recruiting and Interviewing (Reversed)

Psychology19 CardsCreated about 1 month ago

Recruitment is the process of drawing in qualified candidates to apply for a job within an organization. It aims to ensure that the applicant pool includes individuals who meet the job requirements and fit the company’s needs.

Recruitment

attracting people with the right qualifications to apply for the job

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Key Terms

Term
Definition

Recruitment

attracting people with the right qualifications to apply for the job

recruiting new employees to the organization

external recruitment

transferring or promoting an employee with an organization

internal recruitment

Career progression promotions

2. competitive promotions

two types of internal recruitment

placing ads where customers or current employees are likely to see them

point-of-purchase methods

Realistic Job Previews

recruitment process that involve giving an applicant an honest assessment of a job

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TermDefinition

Recruitment

attracting people with the right qualifications to apply for the job

recruiting new employees to the organization

external recruitment

transferring or promoting an employee with an organization

internal recruitment

Career progression promotions

2. competitive promotions

two types of internal recruitment

placing ads where customers or current employees are likely to see them

point-of-purchase methods

Realistic Job Previews

recruitment process that involve giving an applicant an honest assessment of a job

Realistic Job Previews

recruitment process that involve giving an applicant an honest assessment of a job

Expectation-Lowering Procedures

lowers applicant’s expectation about work in general

valid

reduce legal challenge

cost-effective

Factors in effective employee selection techniques

Poor intuitive ability

Lack of job relatedness

Primacy effects or first impressions

Contrast effects

Non-verbal cues

Interviewee-interviewer similarities

Negative information bias

Interviewee's appearance

problems using unstructured interviews

determining the KSAO

2. creating interview questions

Basic steps in creating structured interview

clarifiers

disqualifiers

skill-level determiners

past-focused questions

future-focused questions

organizational fit questions

Six types of interview questions

Right or wrong

Typical Answer Approach

Key-issue approach

ways to create scoring key for interview answers

blind box

recruitment ads that instructs the applicants to send their resumes to a box at the newspaper, neither the name nor the address of the company is provided

findings that suggests that employees referred by successful employees and longer tenure than did employees who had been referred by unsuccessful employees

the finding of this preferential reference hiring recruitment method is explained by social psychologists by indicating that our friends tend to be similar similar to us in characteristics such as personality, values, and interests

number of applicants per recruitment strategy

cost per applicant (number of applicants/recruitment technique cost

cost per qualified applicant

number of successful employees per recruitment strategy

number of minority and women that applied and were hired

methods to evaluate the effectiveness of recruitment strategies

structure

style

medium

three factors of interview

chronological resume

functional resume

3, psychological resume

types of resume

resume impression formation which implies that activity quality is more important than quantity

averaging versus adding model