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CVS Training Exam
This deck covers key concepts and procedures for CVS pharmacy training, including trash sorting, HIPAA regulations, inventory management, and customer service tasks.
What is the green trash bag for?
Vials and Stock Bottles
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Key Terms
Term
Definition
What is the green trash bag for?
Vials and Stock Bottles
What is the blue trash bag for?
Anything with Protected Health Information (names/numbers)
What is the clear trash bag for?
Regular trash
What is HIPAA?
(Health Insurance Portability and Accountability Act)
What does HIPAA do?
Keeps PHI of patient confidential handle it with caution.
DAW Code 0?
No product selection indicated
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| Term | Definition |
|---|---|
What is the green trash bag for? | Vials and Stock Bottles |
What is the blue trash bag for? | Anything with Protected Health Information (names/numbers) |
What is the clear trash bag for? | Regular trash |
What is HIPAA? | (Health Insurance Portability and Accountability Act) |
What does HIPAA do? | Keeps PHI of patient confidential handle it with caution. |
DAW Code 0? | No product selection indicated |
DAW Code 1? | substitution not allowed by prescriber |
What is Out Of Stock Scan? | Should be completed once a week; the day before your order day. It's purpose is to identify BOH discrepancy. |
What is TIL? | Target Inventory Level |
What determines TIL? | Takes into account past 5 weeks of dispensing history as well as trends over 52 weeks. (seasonal lifts) |
What is the name of the order report for CVS warehouse? | Aim RX Order Detail Report; prints in the morning on the day of order day. Aim RX plans to bring to pharmacy. |
What form does a pharmacist use to order? | DEA 22 Form |
What task do you perform at pick-up? | Aid customers while they pick up their prescriptions. |
What task do you perform at drop-off? | First impression on customers; assist customers dropping off their prescriptions. |
What task do you perform at drive-thru? | Both drop-off and Pick-up duties. |
What task do you perform at production? | Fill medications and make sure they are filled according to promised time. |
How do you convert mL to oz? | 1 oz = 30mL |
What is Offer to Counsel? | Must ask every customer if they have any questions for Pharmacists. |
Rules for Medicare? (4) | Government insurance for those 65 and older or those who are permanently disabled. Part b is for medical supplies and Part D is prescription coverage. Need diagnosis code. Hard copy or E-script required. |
What is Balance On Hand? | Quantity of an Item, or family of items in store |
AimRX? | System used to track be manage inventory in the store. |
NDC Number? (4) | 11-digit number used to identify a drug. First 5 digits represent the manufacturer. Next 4 digits are for medication name, strength and dosage form. Last two digits represent package size. |