Psychology GCSE: Non Verbal Communication - Key Terms
Communication is the process of transferring information between people. It can be verbal, involving spoken words or sounds, or non-verbal, which includes gestures and expressions. Paralinguistics refers to the vocal qualities that accompany speech, such as tone and pitch.
Define communication
passing information from one person to another
Key Terms
Define communication
passing information from one person to another
Define verbal communication
communication using words or vocal sounds
Define non-verbal communication
communication without using words or vocal sounds
Define paralinguistics
vocal features that accompany speech
Define tone of voice
the way words are spoken to convey emotion
Define emphasis
giving prominence to some words more than others to change meaning
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| Term | Definition |
|---|---|
Define communication | passing information from one person to another |
Define verbal communication | communication using words or vocal sounds |
Define non-verbal communication | communication without using words or vocal sounds |
Define paralinguistics | vocal features that accompany speech |
Define tone of voice | the way words are spoken to convey emotion |
Define emphasis | giving prominence to some words more than others to change meaning |
Define intonation | inflection in the voice when speaking e.g. pitch |
Define eye contact | when two people in conversation are looking at each other’s eyes at the same time |
Define pupil dilation | when the pupils expand to look large |
Define body language | general term to describe aspects of non-verbal communication |
| positioning of the body |
Define closed posture | positioning the arms so they’re folded across the body and/or crossing the legs |
Define open posture | positioning the arms so they’re not folded across the body and the legs aren’t crossed |
| mirroring another person’s body position |
Define gesture | way of conveying information through either deliberate or unconscious movements of parts of the body |
Define touch | way of conveying information through physical contact between people |
Define personal space | the distance we keep between ourselves and other people in our everyday lives |
Define cultural norms | range of behaviours that members of a particular social group or society can be expected to show |
Define status | a person’s rank or position within society |