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Assignment 3 Performance Management

Assignment on performance management.

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Assignment 3 Performance ManagementImagine that you are the HR manager for a retail store. Your store sells clothing, shoes,handbags, linens, etc. The company recently had its worst quarter, and you want to improveemployee performance throughsales of the merchandise and through offering excellentcustomer service. The employees are less motivated, due to the recent negative media attentionthe company has been getting about its earnings. You want to implement a new performancemanagement system, modify the employees’ current behavior, and link compensation directly toperformance.Write a six to eight (6-8) page paper in which you: 1. Create a job description for a retail salesassociate, which includes the most significant components necessary to describe the job bothinternally and externally. 2. Create an organizational behavior modification (OBM) plan to definefour (4) key behaviors that are required for successful job performance as a retail salesassociate. Suggest the significant ways that your plan will benefit the organization. 3. Specify two(2) ways that you would measure whether current employees exhibit the key job performancebehaviors. Propose two (2) methods that you could use to inform employees of the newperformance standards. 4. Outline a plan with two (2) methods of providing feedback toemployees. Include the frequency with which the feedback will be provided. Propose two (2)actions company leaders should take to reinforce positive employee behaviors. 5. Examine atleast three (3) key legal and ethical issues that could potentially impact the performancemanagement system. Support your response with specific examples of the identified issues’possible effects on the performance management system. 6. Use at least four (4) qualityacademic (peer-reviewed) resources in this assignment. Note: Wikipedia and other Websites donot qualify as academic resources.

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Human Resource Management

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