Test Bank for Marketing Research: An Applied Orientation, 7th edition

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1Marketing Research: An Applied Orientation, 7e(Malhotra)Chapter 1Introduction to Marketing Research1) Boeing commissioned Harris Interactive, Inc. to conduct a study to determine the aircraftpreferences of fliers. Boeing did this because they understood the importance of continuouslymonitoring the dynamic marketplace and understanding the needs and priorities of Boeingcustomers.Answer: TRUEDiff: 2Page Ref:3AACSB: Reflective thinkingLO: 1.1 Define marketing research and distinguish between problem-identification research andproblem-solving research.2) Satmetrix capitalizes on the need for "recent" marketing research by providing clients withdata on a weekly basis.Answer: FALSEDiff: 3Page Ref:4AACSB: Analytical thinkingLO: 1.1 Define marketing research and distinguish between problem-identification research andproblem-solving research.3) Quick-Track®is a syndicated market research project conducted quarterly to track keyconsumer behavioral and attitudinal measuresfor all major fast food and pizza chains inindividual markets.Answer: TRUEDiff: 3Page Ref:5LO: 1.1 Define marketing research and distinguish between problem-identification research andproblem-solving research.4) Marketing research is the systematic and objective identification, collection, analysis,dissemination, and use of information for the purpose of assisting management in decisionmaking related to the identification and solution of problems (and opportunities) in marketing.Answer:TRUEDiff: 1Page Ref:6LO: 1.2 Describe a framework for conducting marketing research as well as the six steps of5) Marketing research is classified into two areas: problem identification and problem solvingresearch.Answer: TRUEDiff: 1Page Ref:7LO: 1.2Describe a framework for conducting marketing research as well as the six steps ofthe marketing research process.

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