QQuestionBusiness Management
QuestionBusiness Management
David is a shift manager at a fast food restaurant. One of his jobs is to check scheduled deliveries and notify suppliers if something is late or missing. Which interpersonal management role does this illustrate?
a. Leader
b. Liaison
c. Figurehead
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Answer
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Step 1I'll solve this problem step by step, focusing on Mintzberg's interpersonal management roles.
Step 2: Understand Interpersonal Management Roles
Interpersonal management roles are part of Henry Mintzberg's organizational management theory. These roles involve direct interactions with people inside and outside the organization.
Final Answer
Liaison The key characteristic here is David's external communication and network maintenance with suppliers, which is the quintessential function of a Liaison manager.
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