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Frequently Asked Questions
Find quick answers to common questions about our platform and services.
How do I create an account?
Creating an account is simple! Click on the 'Sign Up' button in the top right corner of our homepage. Fill in your details, verify your email, and you're ready to go.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and bank transfers. For institutional subscriptions, we also offer invoice payment options.
How can I reset my password?
To reset your password, click on the 'Login' button, then select 'Forgot Password'. Enter your email address, and we'll send you instructions to create a new password.
Are there discounts for students?
Yes! We offer special student pricing. Verify your student status with a valid .edu email address or student ID to receive a 30% discount on all our subscription plans.
How do I cancel my subscription?
You can cancel your subscription at any time by going to your Account Settings and selecting 'Manage Subscription'. Follow the cancellation steps, and you won't be charged for the next billing cycle.