QQuestionBusiness Management
QuestionBusiness Management
"David is a shift manager at a fast food restaurant. One of his jobs is to check scheduled deliveries and notify suppliers if something is late or missing. Which of interpersonal management role does this illustrate?
Liaison
Figurehead
Leader"
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Answer
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Step 1: Identify the interpersonal management role based on the description
The description provided pertains to a task where David, as a shift manager, communicates with suppliers about delivery issues. This role involves maintaining a positive relationship with external parties and ensuring smooth information flow between the restaurant and suppliers.
Step 2: Match the role to the options given
The interpersonal management roles are Liaison, Figurehead, and Leader. Based on the description, the role that best fits is Liaison. A Liaison is responsible for maintaining relationships with people outside the organization and facilitating communication between different parties. In this case, David acts as a Liaison by communicating with suppliers and addressing delivery issues.
Final Answer
The scenario illustrates the Liaison interpersonal management role.
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