QQuestionBusiness Management
QuestionBusiness Management
What is United Parcel Service's Mission and vision value statement and how does the statement guide its business decisions?
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Answer
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Step 1**Step 1:**
United Parcel Service (UPS) has a well-defined mission statement, vision statement, and values that guide its business decisions. Let's first look at the mission statement: > "We are the enablers of global commerce. We deliver packages every day with speed, precision, and a smile." This mission statement highlights UPS's role as a facilitator of international trade and its commitment to reliable, accurate, and friendly service. **Step 2:** Now, let's examine the vision statement: > "Our vision is to be the world's leading package delivery company, a trusted part of daily life for people everywhere." The vision statement emphasizes UPS's ambition to be the best in the industry and a consistent, dependable presence in people's lives worldwide. **Step 3:** Lastly, UPS has a set of values that further guide its business decisions:
Step 2*People* - We value our people and manage our business for the benefit of our employees, customers, investors, and the communities we serve.
Final Answer
United Parcel Service's mission, vision, and values statements emphasize the importance of reliable and friendly service, a commitment to being the world's leading package delivery company, treating people with respect, continuous improvement, innovation, and a customer-first focus. These statements guide UPS's business decisions by providing a framework for its strategic and operational priorities.
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