Back to AI Flashcard MakerPsychology /Mors 200 Arts Final - Klicker Chapter 19- Starting a Business Part 2

Mors 200 Arts Final - Klicker Chapter 19- Starting a Business Part 2

Psychology44 CardsCreated 3 months ago

An entrepreneur is an individual who starts, manages, and assumes the financial risks of a business. They innovate, make key decisions, and drive the company toward growth and success.

Accident and health insurance

Buy-sell Life insurance

Business interruption insurance

Casualty insurance

Credit insurance

General liability insurance

Endowment life insurance

Key-person life insurance

Liability insurance

Life insurance

Product liability insurance

Self insurance

Term life insurance

Universal life insurance

Whole life insurance

Malpractice insurance

Type of Insurance

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Key Terms

Term
Definition

Accident and health insurance

Buy-sell Life insurance

Business interruption insurance

Casualty insurance

Credit insurance

General liability insurance

Endowment life insurance

Key-person life insurance

Liability insurance

Life insurance

Product liability insurance

Self insurance

Term life insurance

Universal life insurance

Whole life insurance

Malpractice insurance

Type of Insurance

Insurance against loss through accident or sickness.

Accident and Health Insurance

Insurance covering motor vehicles

Auto Insurance

Insurance on an owner of a business that will supply enough money for a partner to buy his share of the business upon death.

Buy-Sell Life Insurance

An insurance that protects companies during the period necessary to restore property damaged by an insured peril. Coverage pays for lost income and other expenses related to recovery.

Business Interruption Insurance

Insurance that provides monetary benefits to a business that has experienced an unforeseen peri such as flood, fire, etc.

Casualty Insurance

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TermDefinition

Accident and health insurance

Buy-sell Life insurance

Business interruption insurance

Casualty insurance

Credit insurance

General liability insurance

Endowment life insurance

Key-person life insurance

Liability insurance

Life insurance

Product liability insurance

Self insurance

Term life insurance

Universal life insurance

Whole life insurance

Malpractice insurance

Type of Insurance

Insurance against loss through accident or sickness.

Accident and Health Insurance

Insurance covering motor vehicles

Auto Insurance

Insurance on an owner of a business that will supply enough money for a partner to buy his share of the business upon death.

Buy-Sell Life Insurance

An insurance that protects companies during the period necessary to restore property damaged by an insured peril. Coverage pays for lost income and other expenses related to recovery.

Business Interruption Insurance

Insurance that provides monetary benefits to a business that has experienced an unforeseen peri such as flood, fire, etc.

Casualty Insurance

Insurance that protects non-retailing businesses from abnormal bad debt losses.

Credit Insurance

Insurance covering business liability to customers who might be injured on or off premises of from the product sold to them.

General Liability Insurance

Life insurance that allows the insured, rather than the beneficiary, to collect the face value of the policy upon maturity or to collect that value in annual payments.

Endowment Life Insurance

Life insurance that protects a firm against losses due to the death of a key employee.

Key-Person Life Insurance

Insurance that covers business liability to customers of others who might be injured from the product sold to them.

Liability Insurance

Insurance that provides death benefits to the survivors of the insured.

Life Insurance

Insurance that protects a firm against claims that its product caused bodily injury or property damage to the user.

Product Liability Insurance

A form of risk management whereby a part of hte firm;s earnings is earmarked as a contingency fund for possible future losses, specifically for individual loss categories such as property, medical, or worker's compensation.

Self-Insurance

Life insurance that has no cash value whenever the policy expires.

Term Life Insurance

A combination of whole life insurance and term life insurance.

Universal Life Insurance

Life insurance that gives lifetime protection to the insured person.

Whole Life Insurance

The type of insurance to purchase for protection against litigation.

Often additional coverage under General Liability policy

Sometimes can be purchased seprately

some companies have group insurance with this

Malpractice Insurance (Professional Liability Insurance)

A clause in an insurance policy under which the insured agrees to maintain insurance equip to some specified percentage of hte property value or otherwise to assume a portion of any loss.

Coinsurance Clause

Insurance policy provision that makes the insurer liable for only losses in excess of the stated deductible.

Deductible Clause

Suitability- consider remodeling

Customer accessibility- ADA compliant?

Internal/external flow

Room for expansion and visual spaciousness

Internal and external appearance

Parking facilities

Equipment/fixtures requirements

Customer service and merchandise organization

Building Requirements and Design Factors

Physical surroundings

Visual spaciousness

Customer image

Space utilization

Government regulations

Design Factors and Guidelines

Check regulations for the area you want to build or purchase

Real estate agent and lawyer should be consulted

Zoning

Must be in compliance to ensure your funeral home is accessible to people with disabilities.

Federal ADA (Americans with Disabilities Act)

Caskets

Vaults

Urns

Prayer cards

Register books

Religious items- crosses, rosaries

Thank you cards

Memorial jewelry

Clothing for deceased

Merchandise

Embalming chemicals

Coveralls

Funeral flags and stickers for cars

Office supplies

Cleaning supplies

Supplies

Manufacturer or wholesalers?

Cooperative buying group?

Consider imported products?

Selecting Suppliers

How fast can you receive the item?

How adaptable is the company to customizing the product?

Can you receive discounts or rebates?

Do you like and trust the sales representative?

Is the quality of the product good, better, or best?

Is their customer service fair, good, great?

Do they honor warranties or guarantees?

Do you provide training and technical assisstance?

Do they provide sales aids?

Are prices compeitive?

Can you buy on consignment?

Are you comfortable in selling their merchandise?

Consideration Concerning Suppliers

Economic order quantity

Inventory turnover

Inventory Control Considerations

Cost of products, including any shipping and handling costs

Operating expenses including overhead, payroll, and marketing

Determining Price

What your competitor charges

What your customers are willing to pay

Amount of profit you desire

Supply and demand

Economic fluctuations

banking conditions

marketing strategy

value of the merchandise

Other Factors Related to Determining Price

Competition based pricing

Cost plus mark-up pricing

Loss leader pricing

penetration pricing

Economy pricing

Package pricing

Psychological pricing

Methods of Pricing

Setting the price based upon the similar products and services charged by the competition.

Competition Based Pricing

Adding a pre-determined percentage or amount to the cost of the product.

Cost Plus Mark-up Pricing

Occurs when you advertise a lower price in house that people will find something more expensive that they will like.

illegal if you dont sell inexpensive merchandise or services

Legally and morally alright if you do offer inexpensive merchandise and services

Loss Leader Pricing

Setting an initial low price at the beginning of your business in hopes of attracting customers. This price will rise as you gain more market share.

Penetration Pricing

No-frills low price. Used by funeral homes that decide this will be the philosophy of their business.

often called discounters

Economy Pricing

A set serice and merchandise package at a set price. This price is usually slightly lower than if everything was purcahsed seprately.

advised by many consultants- consumers like the ease of this

Legal according to FTC if it can still be itemized on the GPL

Package Pricing

A strategy where the merchandise price ends in an odd number such as 5, 7, or 9 because it is believed that consumers perceive it to be a fairer price.

Round down rather than up

Psychological Pricing

Legislation

Types of merchandising

Purchasing practices

Desired clients

Other Factors Affecting Price

Funeral directors must conform to federal and state rules regarding every aspect of doing business, including pricing.

Legislation

Determine quality of merchandise

high end, low end, mixture of both?

Most funeral homes offer a mixture

Types of Merchandise

Merchandisers offer special deals

Rebates

Purchasing Practices

Lower income

Higher income (the carriage trade)

Dont pre-judge the family

Should have a good reason the family should choose you over an competitor

Desired Clients