Lecture Notes for Operations Management, 2nd Edition
Lecture Notes for Operations Management, 2nd Edition captures key lecture discussions, ensuring you don�t miss important concepts and insights.
Benjamin Clark
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Chapter 1 – Teaching Plan
Introduction to Operations Management
Specific Learning objectives
LO1-1: Identify the drivers of customer utility
LO1-2: Explain inefficiencies and determine if a firm is on the efficient frontier
LO1-3: Explain the three system inhibitors
LO1-4: Explain what work in operations management looks like
LO1-5: Articulate the key operational decisions a firm needs to make to match supply with demand
What Students Learn in this Chapter
This chapter is the beginning of the book, and most likely the corresponding session is the first session in
the student’s first exposure to operations management. The goal of the session is for students to gain
some appreciation of the type of operational decisions that a business has to make and to provide them
some idea of what it will take to make these decisions well.
Chapter 1 – Teaching Plan
Introduction to Operations Management
Specific Learning objectives
LO1-1: Identify the drivers of customer utility
LO1-2: Explain inefficiencies and determine if a firm is on the efficient frontier
LO1-3: Explain the three system inhibitors
LO1-4: Explain what work in operations management looks like
LO1-5: Articulate the key operational decisions a firm needs to make to match supply with demand
What Students Learn in this Chapter
This chapter is the beginning of the book, and most likely the corresponding session is the first session in
the student’s first exposure to operations management. The goal of the session is for students to gain
some appreciation of the type of operational decisions that a business has to make and to provide them
some idea of what it will take to make these decisions well.
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Subject
Operations Management