Technical Communication Eleventh Edition Test Bank

Keep your study sessions productive with Technical Communication Eleventh Edition Test Bank, covering essential topics in an easy-to-digest format.

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Page11.According to Chapter 1, most technical communication has six characteristics. Onecharacteristic is that technical communication helps readers solve problems. Which ofthe following is another characteristic of technical communication?A)Technical communication reflects an organization's goals and culture.B)Technical communication uses technical vocabulary as often as possible.C)Technical communication strives to both entertain and educate readers.D)Technical communication is most often aimed at a general audience rather than at aparticular audience.2.Chapter 1 states that effective technical communication is honest. The chapter thenpresents three reasons it is important to be honest when communicating. Which of thefollowing is NOT one of the reasons listed in Chapter 1?A)It's the right thing to do.B)If readers bring your dishonesty to the attention of your supervisor, your careermay be negatively affected.C)Readers can get hurt if you are dishonest.D)You and your organization could face serious legal charges if you are dishonest.3.Chapter 1 states that technical communicators use design to increase readability andmake their documents more effective. Which of the following is an example of a designfeature?A)easy-to-understand vocabularyB)typographyC)definitions of key termsD)effective topic sentencesE)all of the above4.According to Chapter 1, people who are good at communicating in the workplacepossess four skills and abilities, including the abilities to write clearly, solve problems,and analyze information. Which of the following is the fourth ability?A)the ability to perform researchB)the ability to perform as a speakerC)punctualityD)efficiency5.Chapter 1 identifies three sets of factors to consider when communicating technicalinformation. Which of the following is on this list?A)image-related factorsB)technology-related factorsC)purpose-related factorsD)none of the above

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