Test Bank for Principles Of Operations Management: Sustainability And Supply Chain Management, 11th Edition

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1Operations Management, 13e(Heizer/Render/Munson)Module A Decision-Making ToolsSection 1The Decision Process in Operations1)Analytic decision making is based on logic and considers all available data and possiblealternatives.Answer: TRUEDiff:12) The first step in the analytic decision process is to clearly define the problem and the factorsthat influence it.Answer: TRUEDiff: 13) The last step in the analytic decision process is to select the best alternative.Answer: FALSEDiff: 14) The most critical step in the analytic decision process is to minimize the total cost.Answer: FALSEDiff: 15) Which of the following is NOT considered a step in the decision-making process?A) Clearly define the problem and the factors that influenceit.B) Select the best alternative.C) Develop specific and measurable objectives.D) Evaluate each alternative solution based on itsmerits and drawbacks.E) Minimize costs whenever possible.Answer: EDiff: 26) The first step, and a key element, in the decision-making process is to:A) consult a specialist.B) clearly define the problem.C) develop objectives.D)monitor the results.E) select the best alternative.Answer: BDiff: 1

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