CompTIA A+ 220-1001 & 220-1002 Exam Cram A - CompTIA A+ 1002
Windows 7, Windows 8.1, and Windows 10 (version 1803) are all Microsoft operating systems commonly used on PCs. iOS, Android, and Linux are not Microsoft OSs—they are used in mobile and open-source environments.
Which of the following are Microsoft Operating Systems? (Choose ALL Correct Answers)
Windows 8.1
iOS
10 Version 1803
Android
Linux
Windows 7
Windows 8.1
10 Version 1803
Windows 7
Explanation:
Windows 8.1, Windows 10 (version 1803), and Windows 7 are all Microsoft operating systems that you should know for the exam.
Incorrect Answers:
iOS is the operating system Apple uses on its mobile devices.
Android is the competitor of iOS and is an open-source operating system used on many other manufacturers’ mobile devices. Android is developed from Linux.
The original Linux was made for PCs with the goal of being a freely accessible, open-source platform; today it is more commonly found in server form. Okay, that was an easy one…moving on!
L., Prowse David. CompTIA A+ Practice Questions Exam Cram Core 1 (220-1001) and Core 2 (220-1002) (p. 155). Pearson Education. Kindle Edition.
Key Terms
Which of the following are Microsoft Operating Systems? (Choose ALL Correct Answers)
Windows 8.1
iOS
10 Version 1803
Android
Linux
Windows 7
Windows 8.1
10 Version 1803
Windows 7
Explanation:
Windows 8.1, Windows 10 (ve...
Which of the following is the default file system used by Windows?
FAT32
CDFS
NTFS
exFAT
NTFS
Where is the Notification Area located in Windows?
In the System Properties dialog box
In the System32 folder
On the Taskbar
Within the Start Menu
On the Taskbar
Which of the following is the minimum amount of RAM needed to install a 64-bit version of Windows 10?
512 MB
1 GB
2 GB
4 GB
2 GB
In Windows, an MMC is blank by default. Which of the following should be added to the MMC to populate it with Programs?
Applets
Files
Directories
Snap-ins
Snap-ins
Which of the following files is the boot loader in Windows?
Winload.exe
BCD
Setup.exe
Ntoskrnl.exe
Winload.exe
Explanation:
Winload.exe is the Windows boot loader program for Windows ...
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| Term | Definition |
|---|---|
Which of the following are Microsoft Operating Systems? (Choose ALL Correct Answers) Windows 8.1 iOS 10 Version 1803 Android Linux Windows 7 | Windows 8.1 Explanation: Incorrect Answers: Android is the competitor of iOS and is an open-source operating system used on many other manufacturers’ mobile devices. Android is developed from Linux. The original Linux was made for PCs with the goal of being a freely accessible, open-source platform; today it is more commonly found in server form. Okay, that was an easy one…moving on! L., Prowse David. CompTIA A+ Practice Questions Exam Cram Core 1 (220-1001) and Core 2 (220-1002) (p. 155). Pearson Education. Kindle Edition. |
Which of the following is the default file system used by Windows? FAT32 | NTFS |
Where is the Notification Area located in Windows? In the System Properties dialog box | On the Taskbar |
Which of the following is the minimum amount of RAM needed to install a 64-bit version of Windows 10? 512 MB | 2 GB |
In Windows, an MMC is blank by default. Which of the following should be added to the MMC to populate it with Programs? Applets | Snap-ins |
Winload.exe | Winload.exe Explanation: Incorrect Answers: Setup.exe is the default name of the file that starts installations of Windows and many other programs. Ntoskrnl.exe is the main system file of Windows; without it, the system would crash and the file would have to be replaced or repaired. L., Prowse David. CompTIA A+ Practice Questions Exam Cram Core 1 (220-1001) and Core 2 (220-1002) (p. 156). Pearson Education. Kindle Edition. |
Which specific tool enables you to create a partition in Windows? Disk Management | Disk Management |
Which type of partition should an OS be installed to? Primary | Primary |
Which of the following tools enables you to find out how much memory a particular application is using? Msconfig | Task Manager |
Which of the following features is used to both start and stop services? (Select the Two Best Answers) Computer Management Task Manager Performance Monitor MMC Msconfig | Computer Management Explanation: The Task Manager can also be used to start and stop services, as well as to analyze the performance of the CPU, RAM, and the networking connections. You can also start and stop services with the net start / net stop and sc start / sc stop commands. Incorrect Answers: The MMC is the Microsoft Management Console, which is the index that can store other console windows such as Computer Management. Among other things, Msconfig is used to enable/disable services, but not to start them. L., Prowse David. CompTIA A+ Practice Questions Exam Cram Core 1 (220-1001) and Core 2 (220-1002) (p. 157). Pearson Education. Kindle Edition. |
Which of the following user account permissions are needed to install device drivers on Windows? Standard User | Administrator |
Which of the following commands creates a New Directory in the Windows Command Prompt? CD | MD |
dir help | help dir Explanation: Incorrect Answers: dir man would most likely result in a “file not found” error. MAN pages are help pages used in Linux and macOS. L., Prowse David. CompTIA A+ Practice Questions Exam Cram Core 1 (220-1001) and Core 2 (220-1002) (p. 157). Pearson Education. Kindle Edition. |
Which interface is used to launch the ipconfig command? Command Prompt | Command Prompt |
A customer’s computer is using FAT32. Which file system can you upgrade it to when using the Convert Command? NTFS | NTFS |
Which of the following can be used to keep hard drives free of errors and ensure that Windows runs efficiently? (Select the Two Best Answers) Disk Management Disk Defragmenter Check Disk System Restore Task Scheduler | Disk Defragmenter Check Disk |
What is Windows Recovery Environment known as? (Select the Two Best Answers) WinRE | WinRE Explanation: Incorrect Answers: Advanced Boot Options is the menu that you can access by pressing F8. It is also referred to as ABOM, and in Windows 8/8.1/10 is known as Startup Settings. L., Prowse David. CompTIA A+ Practice Questions Exam Cram Core 1 (220-1001) and Core 2 (220-1002) (p. 158). Pearson Education. Kindle Edition. |
Which log file contains information about Windows setup errors? setupact. log | setuperr.log |
4 GB | 512 GB Explanation: Incorrect Answers: Windows 10 Enterprise can access 6 TB. The maximum that Windows 7 64-bit Professional, Ultimate, and Enterprise can access is 192 GB of RAM. Keep in mind that 32-bit versions of Windows 8.1 (and other versions of Windows) can access only a maximum of 4 GB of RAM, due to the limitations of 32-bit CPUs. L., Prowse David. CompTIA A+ Practice Questions Exam Cram Core 1 (220-1001) and Core 2 (220-1002) (pp. 158-159). Pearson Education. Kindle Edition. |
A customer’s Device Manager shows an arrow pointing down over one of the devices. What does this tell you? The Device Driver has not been installed. | The Device is Disabled |
Which of the following is NOT an advantage of NTFS over FAT32? NTFS supports file encryption. | NTFS supports more file formats. |
A coworker just installed a second drive in his Windows computer. However, he does not see the drive in Explorer. What did he forget to do? (Select the Three Best Answers) Format the Drive Partition the Drive Run FDISK Initialize the Drive Setup the Drive in UEFI/BIOS | Format the Drive |
How would you create a Restore Point in Windows? Run Disk Defragmenter from the MMC | Run the System Restore program from System Properties |
Which of the following tasks CANNOT be performed from the Printer Properties Screen? Modifying Spool Settings | Pausing Printing |
You are setting up auditing on a Windows Computer. If it's set up properly, which of the following logs should contain entries? Application Log | Security Log |
Which type of virus propagates itself by tunneling through the Internet and networks? Macro | Worm |
Which component of Windows enables users to perform common tasks as nonadministrators and, when necessary, as administrators without having to switch users, log off, or use Run As? USMT | UAC |
Which of the following tasks can be performed to secure your WAP/Router? (Select ALL That Apply) Changing the Default SSID Name | Changing the Default SSID Name |
When you connect to a website to make a purchase by credit card, you want to make sure the website is secure. Which of the following statements best describes how to determine whether a site is secure? (Select the Two Best Answers) You should look for the padlock (in the locked position) toward the top or bottom of the screen. | You should look for the padlock (in the locked position) toward the top or bottom of the screen. |
Which type of software helps protect against viruses that are attached to email? Firewall Software | Antivirus Software |
Which of the following is an example of Social Engineering? Asking for a Username and Password over the phone. | Asking for a Username and Password over the phone. |
Where are software-based Firewalls most commonly implemented? On Routers | On Clients |
Making data appear as if it is coming from somewhere other than its original source is known as which of the following terms? Impersonation | Spoofing |
A Fingerprint Reader is known as which type of security technology? Biometrics | Biometrics |
Which of the following is the most secure password? marquisdesod | Marqu1sDeS0dver2 |
Which shortcut key combination immediately locks Windows? CTRL + ALT + DEL | Windows + L |
Which of the following is the most secure file system in Windows? ext4 | NTFS |
Which of the following is the most secure for your Wireless Networks? WEP | WPA2 |
Which of the following terms refers to when people are manipulated into giving access to Network Resources? Shoulder Surfing | Social Engineering |
Confidential | Very Secure Explanation: Incorrect Answers: Secure is a relative term. Remember: nothing is ever Completely Secured. L., Prowse David. CompTIA A+ Practice Questions Exam Cram Core 1 (220-1001) and Core 2 (220-1002) (p. 163). Pearson Education. Kindle Edition. |
Which of the following offers hardware-based authentication? NTFS | Smart Card |
Which protocol encrypts transactions through a Website? HTTP | SSL |
Use of RAID | Password Length Explanation: Incorrect Answers: Again, just having passwords (such as router passwords or other passwords used to log in) does not establish policy. Modifying how passwords are selected and enforced is a security policy. L., Prowse David. CompTIA A+ Practice Questions Exam Cram Core 1 (220-1001) and Core 2 (220-1002) (p. 164). Pearson Education. Kindle Edition. |
A coworker downloads a game that ends up stealing information from the computer system. What is this known as? Worm | Trojan |
Which of the following is an open-source operating system? Android | Android |
Where can you obtain applications for Mobile Devices? (Select the Three Best Answers) Spotlight | App Store |
You need to locate a mobile device that was stolen. Which technology can aid in this? GPS | GPS |
Which kinds of data are typically synchronized on a smartphone? (Select the Two Best Answers) Contacts | Contacts | Email |
Which of the following is the second step of the A+ Troubleshooting Theory? Identify the Problem | Establish a Probable Cause |
You successfully modified the Registry on a computer's PC. Now the customer's system gets onto the Internet normally. Which of the following steps should be performed next? Bill the Customer | Document your Solution |
Buss gets an error that says "Error Log Full." Where should you go to clear this error log? Device Manager | Event Viewer |
Which of the following tools checks protected system files? chkdsk | SFC |
After installing a new hard drive on a Windows computer, Len tries to format the drive. Windows does not show the format option in Disk Management. What did Len forget to do first? Run chkdsk | Partition the drive |
Which Windows System Recovery option attempts to automatically fix problems? System Restore | Startup Repair |
Which utility enables you to troubleshoot an error with a file such as ntoskrnl.exe? Registry | Event Viewer |
A blue screen is most often caused by _? Driver Failure | Driver Failure |
A Tech is installing a program on a Windows computer and the installation fails. Which of the following statements describes the next best step? Run the installer as an Administrator | Run the installer as an Administrator |
Which of the following statements best describes how to apply spray cleaner to a monitor? Spray the cleaner directly on the monitor screen | Spray the cleaner on a clean, lint-free cloth first |
You and a coworker are running network cables above the drop ceiling. The coworker accidently touches a live AC power line and is thrown off the ladder and onto the ground. He is dazed and can't stand. He is no longer near the AC power line. Which of the following statements best describes the first step you should take? Cut the power to the breaker | Call 911 |
A computer you are working on has alot of dust inside it. Which of the following statements best describes how to clean this? Disassemble the power supply and remove the dust | Use compressed air to remove the dust |
You are working on a very old printer and it begins to smoke. Which of the following statements best describest the first step you should take? Turn off the Printer Call 911 Unplug the Printer Call Maintenance Tell the Printer it is bad to smoke | Unplug the Printer |
Which of the following statements best describes the recommended method for handling an empty toner cartridge? Throw it away | Recycle it |
One of your technicians is on a service call and is dealing with a furious customer who has been shouting loudly. The technician tries but cannot calm down the customer. Which of the following statements best describes the next step the technician should take? He should let the customer continue to shout; sooner or later the customer will get tired and calm down | He should leave the customer site and document the incident |
While you are working at a customer site, a friend calls you on your cell phone. Which of the following statements best describes the recommended course of action? Ignore the call for now | Ignore the call for now |
Task Manager | Msconfig Explanation: Incorrect Answers: Windows RE is the Windows Recovery Environment, a special repair environment that is used to fix issues in the operating system. From here, you can fix system file issues and repair the boot sector, along with GPT and MBR-related issues. Safe Mode is one of the options in the Startup Settings/Advanced Boot Options menu. It starts the computer with a basic set of drivers so that you can troubleshoot why devices have failed. It is also instrumental when dealing with viruses. L., Prowse David. CompTIA A+ Practice Questions Exam Cram Core 1 (220-1001) and Core 2 (220-1002) (pp. 168-169). Pearson Education. Kindle Edition. |
Which of the following file extensions is used when saving PowerShell scripts? .js | .ps1 |
You have been given the task of installing a new hard drive on a server for a customer. The customer will be supervising your work. Which of the following questions should you ask the customer first? What is the Administrator Password? | Are there any current backups? |
You just upgraded the president's computer's video driver. Now, the Windows 10 system will not boot. Which of the following steps should be taken first? Access the Windows RE command prompt | Boot into Safe Mode and roll back the driver |
Which tool is used to analyze and diagnose a video card, including its DirectX version? Device Manager | DxDiag |
Which of the following statements best describes a common risk when installing Windows Drivers that are unsigned? System stability may be compromised | System stability may be compromised |
Which of the following settings must be established when you want to make a secure wireless connection? (Select ALL That Apply) The brand of access point | The encryption standard used | The SSID of the access point |
Robocopy | Sysprep Explanation: Incorrect Answers: Robocopy copies entire directories (in the same physical order, too). L., Prowse David. CompTIA A+ Practice Questions Exam Cram Core 1 (220-1001) and Core 2 (220-1002) (p. 170). Pearson Education. Kindle Edition. |
In Windows, when will a computer dump the physical memory? When the wrong processor is installed | When the computer detects a condition from which it cannot recovery |
When a person takes control of a session between a server and a client, it is known as which type of attack? DDoS | Session Hacking |
bootrec /fixboot | bootrec /rebuildbcd Explanation: Incorrect Answers: Bootrec /fixmbr rewrites the master boot record in a Windows system that has an MBR-based hard drive (doesn’t affect the more common GPT-based drive). boot\bcd is where the boot configuration store is located. L., Prowse David. CompTIA A+ Practice Questions Exam Cram Core 1 (220-1001) and Core 2 (220-1002) (p. 171). Pearson Education. Kindle Edition. |
Which of the following should be performed during a hard drive replacement to best maintain data privacy? Completely erase the old drive prior to disposal | Completely erase the old drive prior to disposal |
Backup and Restore | File History Explanation: Incorrect Answers: BitLocker is Microsoft’s full drive encryption software. Time Machine is the backup program that is built into macOS. L., Prowse David. CompTIA A+ Practice Questions Exam Cram Core 1 (220-1001) and Core 2 (220-1002) (p. 171). Pearson Education. Kindle Edition. |
32 GB | 1 GHz Explanation: Windows 10 (and Windows 8 and Windows 7) requires a minimum processor frequency of 1 GHz. Incorrect Answers: Windows 10 64-bit requires 32 GB of hard drive space. As of the writing of this book, 2 GHz is not a valid answer for Windows. The minimum RAM requirement for 64-bit versions of Windows is 2 GB. L., Prowse David. CompTIA A+ Practice Questions Exam Cram Core 1 (220-1001) and Core 2 (220-1002) (p. 171). Pearson Education. Kindle Edition. |
You create an answer file to aid in installing Windows. Which type of installation are you performing? (Select the Best Answer) Drive image installation | Unattended installation |
Which of the following utilities can be used to view the startup programs? ipconfig | regedit |