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NCO Board Army EO Program AR 600-20 Ch 6 Part 3
This deck covers key concepts and procedures related to the Army's Equal Opportunity (EO) Program as outlined in AR 600-20 Chapter 6. It includes information on handling EO complaints, both formal and informal, and the responsibilities of commanders and other personnel.
App D-1 | Where are the procedures for handling EO complaints from Civilian Personnel?
AR 690-600
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Key Terms
Term
Definition
App D-1 | Where are the procedures for handling EO complaints from Civilian Personnel?
AR 690-600
App D-1 | What are the two types of EO Complaints?
Formal and Informal
App D-1 | What is an Informal Complaint?
any complaint that a Soldier or Family member does not wish to file in writing
App D-1 | How can Informal Complaints be resolved?
directly by the individual, with the help of another unit member, the commander or other person in the complainant’s chain of command
App D-1 | What are some actions taken to resolve Informal Complaints?
discussion, problem identification, and clarification of the issues
App D-1 | What is the time suspense of an Informal complaint?
There is no time Suspense for an Informal complaint
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| Term | Definition |
|---|---|
App D-1 | Where are the procedures for handling EO complaints from Civilian Personnel? | AR 690-600 |
App D-1 | What are the two types of EO Complaints? | Formal and Informal |
App D-1 | What is an Informal Complaint? | any complaint that a Soldier or Family member does not wish to file in writing |
App D-1 | How can Informal Complaints be resolved? | directly by the individual, with the help of another unit member, the commander or other person in the complainant’s chain of command |
App D-1 | What are some actions taken to resolve Informal Complaints? | discussion, problem identification, and clarification of the issues |
App D-1 | What is the time suspense of an Informal complaint? | There is no time Suspense for an Informal complaint |
App D-1 | What should anyone working on the resolution of informal complaints do at a minimum? | at a minimum complete a Memorandum of Record |
App D-1 | What are some other Channels that a person can use to file a complaint if the complaint is against the Chain of Command? | 1. Someone in a higher echelon of the complainant’s chain of command 2. Inspector General 3. Chaplain 4. Provost marshal 5. Medical agency personnel 6. Staff judge advocate 7. Chief, Community Housing Referral and Relocation Services Office |
App D-1 | Are Informal Complaints required to be Confidential? | No except for a Chaplain or Lawyer |
App D-1 | What is a Formal Complaint? | a complainant files in writing and swears to the accuracy of the information and Formal complaints require specific actions, are subject to timelines, and require documentation of the actions taken |
App D-1 | What is the form used to file a Formal Complaint? | DA Form 7279 (Equal Opportunity Complaint Form) |
App D-1 | How long do Soldiers have to file a Formal Complaint? | 60 days from the incident |
App D-1 | Who should a Formal Complaint be filed with? | with the commander at the lowest echelon of command at which the complainant may be assured of receiving a thorough, expeditious, and unbiased investigation of the allegations |
App D-1 | Other than the Commander where else can a person file a Formal Complaint? | 1. Someone in a higher echelon of the complainant’s chain of command 2. Inspector General 3. Chaplain 4. Provost marshal 5. Medical agency personnel 6. Staff judge advocate 7. Chief, Community Housing Referral and Relocation Services Office |
App D-3 | If a complaint is filed with the Inspector General (IG) what are the timelines of the complaint? | There are no timelines for the complaint if filed with IG, it is taken as an Inspector General Action request |
App D-4 | When must a commander report a Formal complaint to the first General Courts-Martial Convening Authority (GCMCA)? | within 3 days of receiving the Formal Complaint |
App D-4 | When is the Commander required to submit a Progress report to the GCMCA? | At 21 days and then every 14 days thereafter |
App D | After receiving a Complaint, what type of “Plan” must a commander initiate? | a plan to protect the complainant, any named witnesses, and the subject from acts of reprisal |
App D-6 | What are the required enclosures for an investigative report? | 1. Orders of appointment as investigating officer 2. Copy of the DA Form 7279 with attached continuation sheets 3. Copy of the completed/initialed commander’s plan to prevent reprisal 4. List of questions developed with EOA 5. Statements/synopses of interviews with complainant(s), named witnesses, and subject(s) and relevant members of the chain(s) of command 6. Copies of supporting documents 7. Description/assessment of unit policies, procedures that may have contributed to perceptions of unlawful discrimination or sexual harassment within the unit 8. Written approval of next higher echelon commander for any approved extensions 9. Written explanation of extenuating circumstances that prevented the investigating officer from interviewing any named witnesses, complainants, or subjects 10. Written review by the EOA |
App D-6 | What is the purpose of the Investigation? | to determine to the maximum extent possible what actually occurred, to assess the validity of allegations made by the complainant, to advise the commander of any leadership or management concerns that might contribute to perceptions of unlawful discrimination and poor unit command climate, and to recommend appropriate corrective actions |