Analyzing and Resolving Conflict in Organizations: Communication Breakdown and Resolution Strategies
This assignment explores how communication breakdowns lead to workplace conflicts and strategies for resolution.
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Analyzing and Resolving Conflict in Organizations: Communication
Breakdown and Resolution Strategies
Write a 3-4 page APA formatted paper, using a minimum of three references, identifying and
describing the components of conflict.
Q1. - Briefly describe a conflict within an organization or team with which you are
familiar.
Answer - Member in a team communicate differently, these different styles of communication
may also become cause of conflict in an organization. In our team at work place in BSNL
organization one office worker preferred face-to-face conversations, while another preferred to
communicate via electronic means, like email. Each party can come to feel the other is being
difficult, and this reason of different styles of communication became cause of communication
breakdown.
Q2. - Identify the source(s) and level of the conflict and support with evidence.
Answer - Inter-personal conflicts arise in work situations due to a variety of reasons. These
reasons may be communication gaps, incomplete or incorrect information, differences in
perceptions and values, environmental factors, overlap of functions, deficiencies in reward
systems, improper allocation of resources to teams, and so on. Causes of conflict can be broadly
classified under three groups viz. communication-related, structure-related and people related.
The communication related causes for inter-personal conflicts refers to the lack of
Breakdown and Resolution Strategies
Write a 3-4 page APA formatted paper, using a minimum of three references, identifying and
describing the components of conflict.
Q1. - Briefly describe a conflict within an organization or team with which you are
familiar.
Answer - Member in a team communicate differently, these different styles of communication
may also become cause of conflict in an organization. In our team at work place in BSNL
organization one office worker preferred face-to-face conversations, while another preferred to
communicate via electronic means, like email. Each party can come to feel the other is being
difficult, and this reason of different styles of communication became cause of communication
breakdown.
Q2. - Identify the source(s) and level of the conflict and support with evidence.
Answer - Inter-personal conflicts arise in work situations due to a variety of reasons. These
reasons may be communication gaps, incomplete or incorrect information, differences in
perceptions and values, environmental factors, overlap of functions, deficiencies in reward
systems, improper allocation of resources to teams, and so on. Causes of conflict can be broadly
classified under three groups viz. communication-related, structure-related and people related.
The communication related causes for inter-personal conflicts refers to the lack of
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Subject
Organizational Behavior