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Analyzing and Resolving Conflict in Organizations: Communication Breakdown and Resolution Strategies

This assignment explores how communication breakdowns lead to workplace conflicts and strategies for resolution.

Claire Mitchell
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Analyzing and Resolving Conflict in Organizations: CommunicationBreakdown and Resolution StrategiesWrite a 3-4 page APA formatted paper, using a minimum of three references, identifying anddescribing the components of conflict.Q1.-Briefly describe a conflict within an organization or team with which you arefamiliar.Answer-Member in a teamcommunicate differently, thesedifferent stylesof communicationmay alsobecome cause of conflict inan organization. In our team at work placein BSNLorganizationone office worker preferred face-to-face conversations, while another preferred tocommunicate via electronic means, like email. Each party can come to feel the other is beingdifficult, and this reason of different styles of communication became cause of communicationbreakdown.Q2.-Identify the source(s) and level of the conflict and support with evidence.Answer-Inter-personal conflicts arise in work situations due to a variety of reasons. Thesereasons may becommunicationgaps, incompleteor incorrect information,differencesinperceptions and values, environmental factors, overlap of functions, deficiencies in rewardsystems, improper allocation of resources to teams, and so on. Causes of conflict can be broadlyclassified under three groups viz. communication-related, structure-related and people related.Thecommunicationrelatedcausesforinter-personalconflictsreferstothelackof

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Organizational Behavior

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