Contract and Consumer Protection Law

This chapter explores the Australian Consumer Law, including consumer guarantees, product safety, unfair business practices, and legal remedies. It explains how these laws protect individuals and apply across all Australian jurisdictions.

Mason Bennett

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CHAPTER 10 - ConsumerProtection LawPerformance Criteria1.1 Identify client's circumstances that require advice on contract or consumer lawmatters1.2 Research contract and consumer law and related legislation, regulation andpractice1.3 Identify different types of relevant contract and consumer transactions, andclearly outline their legal context, establishment procedures and purpose1AIdentify legal principles applying to contract and consumer matters that arerelevant to client circumstances2.1 Identify areas of risk in application of law in contract and consumer matters2.2 Analyse how legal issues impact on different types of business structures andlegal entities2.3 Evaluate relevance to client circumstances and implication of risks for structure,operation and performance of different legal entities3.1 Collect and collate client's available information for analysis3.2 Interpret, analyse and process available information to obtain requiredknowledge applicable to client's circumstances3.3 Seek advice and guidance of specialist, if required, to interpret, analyse andsynthesise client and legal information3.4 Provide advice to clients based on their circumstances and relevant law4.1 Review client's circumstances and apply any changes in relevant aspects ofcontract or consumer law4.2 Review relevant legal sources regularly and apply any changes in daily work4.3 Access and use systems for keeping up with changes and maintaining up to dateknowledge about relevant legal aspects of contract or consumer lawWhat you will learn in this ChapterIn this Chapter, we outline how consumers purchasing goods or services areprotected by the 'Australian Consumer Law.' This includes an exploration of theguarantees that come with all transactions between sellers and consumers; productsafety requirements; and the unfair business practices that must be avoided. Finally,we examine how the 'Australian Consumer Law' is enforced and the remediesavailable if it is breached.

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Contract and Consumer Protection Law

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