Decision-Making Dynamics: Analyzing Groupthink, Focalism, and Bounded Awareness in Organizational Contexts: Unit II Assessment
An assessment discussing psychological influences on decision-making in organizations.
Benjamin Clark
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Unit II AssessmentQuestion 125 out of 25 pointsHow did groupthink contribute to the decision-making failures that led to the Space ShuttleChallenger disaster, and what lessons can be learned from this tragedy to improve decision-making processes in high-stakes environments? Cite at least two sources to support your answer.AnswerOn January 28, 1986, the Space Shuttle Challenger was destroyed upon launch from CapeCanaveral, Florida killing all seven astronauts on board. Conduct a literature and an Internetsearch on the topics of the Challenger disaster and groupthink. Then, discuss how groupthinkmight have created decision-making problems for NASA and its booster contractor. Cite at leasttwo sources in your answer.Groupthink refers to defective decision-making in a group. The groups experiencing groupthinkdoes not reflect on all the available alternatives and they want consensus and agreement in thedecisions made at the expense of the quality of the decisions. Their basic motive is to minimizethe conflict and arrive at a consensus, irrespective of the necessary critical testing and analysis ofthe ideas behind the decision (Groupthink, 1999). The incident of 28 January, 1986 also involveda wrong decision making process.The chief reason behind the cause of the disaster was the failure of the 'aft joint seal' in the rightSRB (soild rocket boosters) because of the extremely cold weather. Moreover, one year agoonly, a big fault was observed in the design of the solid rocket boosters. These two very powerfulrockets were strapped to the side of the External Tank and they accelerated the shuttle. Just two
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