Liberty University BUSI 300 Test Exam 2 Complete Solution Correct Answer Key

This document contains complete solutions to BUSI300 Test Exam II questions to support student learning outcomes.

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Liberty University BUSI 300Test Exam 2 Complete Solution CorrectAnswer KeyBecause of the legal implications involved in refusing credit, you should avoid tellingapplicants the specific reason(s) why you must deny them creditA company plans todownsize over the next year. Which of the following would be the BESTway to prepare employees for this negative announcementTo minimize disappointment and maintain a positive relationship, the inductive strategy is thebest way to organize messages that refuse requestsWhich of the following is FALSE when offering guarantees and free trial offers in persuasivemessagesWhich of the following is the suggested four-step sequence for an inductive outlineWhich of the following is FALSE concerning a persuasive claim messageIn some circumstances, placing a refusal in the first sentence is justifiedWhich sentence is a good example of a buffer for a bad news messageA well-written message acknowledging a customer’s order usually will likely result inParagraphs in a persuasive message are typically long in order to achieve the writer's persuasivepurposeWhich of the following sentences provides the most effective incentive for consumers tocomplete and return a survey about laundry detergentsIgnacio is asking for a refund or a replacement for a recently purchased malfunctioning DVDplayer; his request for the refund or replacement would be consideredThe central selling point in a persuasive messageAs compared to letters, memos and email are channels for sharing information of a somewhat____ natureWhich of the following are FALSE when writing bad-news messages“I have received and read your letter of April 12” is an effective neutral way to begin the firstparagraph of a bad-news message.A sincere apology message to a customer for a serious mistake made would likely beconsidered by the customer as

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University

Liberty University

Course

BUSI 320

Subject

Business Management

Liberty University BUSI 300 Test Exam 2 Complete Solution Correct Answer Key

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