Decision Making in Groups and Effective Communication
Decision Making in Groups and Effective Communication
PSY320: Industrial/Organizational Psychology
Argosy University
As a consultant for Celia Jane, a medium-sized furniture design firm, you are tasked with
improving productivity through effective group decision-making and communication. Based on
your analysis, discuss the advantages and disadvantages of group decision-making, particularly
in creative industries. How can Celia Jane overcome common challenges such as social loafing,
groupthink, and free riding to enhance group productivity? Furthermore, evaluate the role of
leadership and team dynamics in fostering a positive and effective work environment. Include
recommendations for how Celia Jane can optimize its group structure and decision-making
process for better business outcomes. (Word Count: 1,200-1,500 words)

Decision Making in Groups and Effective Communication
Abstract
“You are a consultant hired to help improve the productivity of Celia Jane, a medium-
sized furniture design firm. Celia Jane always kept up with the competition but now would like
to gain some market share and expand its business (Argosy, 2013).”
“Traditionally, employees at Celia Jane work in groups of eight. Li, the CEO of Celia
Jane, thinks that working in groups aids creativity and productivity. As the consultant, however
you know that working in groups also has some negative consequences (Argosy, 2013)

Decision Making in Groups and Effective Communication
Decision Making in Groups and Effective Communication
“Research demonstrates that for top management teams, groups that discuss problems
and that are diverse make decisions that are more comprehensive and better for the bottom line in
terms of profitability and sales (Simons, T., et al, 1999).” When there is individual decision
making all members of the group can discuss their diverse thoughts on whatever they are
discussing. With group decision making it may take longer to reach a decision. Group decision
making has the merits of depicting from the occurrences and insights of a higher sum of
individuals. For this reason, groups have the capacity to be further imaginative and accelerate a
more efficient resolution. In point of fact, groups may possibly accomplish an outcome further
than what they could have done as individuals. If groups are diverse, better decision making
may occur because the diverse individual parts might have diverse thoughts dependent upon their
experiences and background. When decisions are made as an assembly instead of a singular,
usage of the choice will be simpler. It is easier because group members will be invested in the
decision. Groups additionally make the errand more agreeable for parts being referred to.
“In spite of its recognition within organizations, group decision making endure from a
number of disadvantages. Organizations are acquainted with groups hardly ever outdo their bet
member. Although groups have the aptitude to succeed at an effective decision, they often
undergo from procedure failures. That is, groups may undergo dexterity difficulties. Any person
that has functioned with a team of individuals on a scheme can corroborate to the intricacy of
matching members’ work or even matching everyone’s presence in a team meeting. Moreover,
groups can endure from social loafing, or the propensity of some members to exclude effort

PSY320 Decision Making in Groups and Effective Communication

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