An Overview of the Human Services 2nd Edition Test Bank

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An Overview of the Human Services 2nd Edition
Test Bank
Chapter 1
Multiple Choice Items
1. Human services uses:
a. A narrow specialized approach
b. An eclectic model
c. A religious model
d. All of the above
ANS: B
2. The generalist human services model enables those in the field to be:
a. Masters of all trades
b. Jacks of all trades, master of none
c. Jacks of most trades, master of none
d. Masters of all trades, jacks of none
ASN: A
3. Human services includes all but one of the following:
a. Services that meet the needs of a person
b. Services that meet the needs of a family
c. Services that focus on regulating driving and postal delivery
d. Services that meet the needs of a community
ANS: C
4. A human service worker might be a:
a. Social worker
b. Psychologist
c. Data manager
d. All of the above
ANS: D
5. The term paraprofessional usually refers to:
a. Those who only volunteer
b. Those who behave in an unprofessional manner
c. Those who have not attained a bachelor’s degree
d. None of the above
ANS: C

6. What is the term for someone who receives credit from school that works without pay?
a. Paraprofessional
b. Volunteer
c. Intern
d. Professional
ANS: C
7. Which type of agency is most likely to be governed by an elected volunteer board of
directors?
a. Private agency
b. Non-profit agency
c. Public agency
d. County services
ANS: B
8. Which term best describes the behavioral component of group antagonism?
a. Discrimination
b. Bias
c. Disparity
d. Prejudice
ANS: A
9. The term that refers to an imbalance, usually when people are treated unequally is:
a. Prejudice
b. Bias
c. Disparity
d. Discrimination
ANS: C
10. Which term refers to the belief that one’s own culture and way of life are superior to all
others?
a. Racism
b. Ethnocentrism
c. Stereotypes
d. Classism
ANS: B
11. Which causal theory was most likely used by pre-historic civilizations?
a. Sin
b. Immorality
c. Biochemical imbalances
d. Animism
ANS: D

12. Which technique would be similar to trepanning?
a. Psychotherapy
b. Lobotomy
c. Use of leeches
d. Exorcism
ANS: B
13. Who is best known for proposing the theory of imbalance in bodily humours?
a. Socrates
b. Plato
c. Aristotle
d. Hippocrates
ANS: D
14. The Code of Hammurabi might be considered as:
a. The first scientific study of criminals
b. The earliest legal code
c. The earliest focus on compassion
d. The earliest use of attorneys to prosecute
ANS: B
15. During the Dark Ages, there was:
a. A focus on creating inventions
b. A lack of cultural achievements
c. A focus on learning to read
d. A resurgence of lack of belief in God
ANS: B
16. During the Spanish Inquisition, the church dealt with perceived deviance by:
a. Taking away chains placed on criminals
b. Punitive measures
c. Humanitarian means
d. Creating asylums for the insane
ANS: B
17. The Renaissance is known for its focus on:
a. Punishment
b. Faith
c. Scientific discovery
d. Disparity
ANS: C

18. Who was famous for promoting the moral treatment of those institutionalized by
removing their chains and offering them food, shelter, and clothing?
a. Bedlam
b. Pinel
c. Clergy
d. Mann
ANS: B
19. Which President of the U.S. worked with Horace Mann to create mandatory education
for everyone?
a. Jefferson
b. Washington
c. Adams
d. Madison
ANS: A
20. Who is best known for the practice of dividing mental illnesses into different categories?
a. Freud
b. Lombroso
c. Kraepelin
d. Dix
ANS: C
21. Who would not be considered a Social Worker?
a. Dix
b. Lombroso
c. Addams
d. None of the above
ANS: B
22. Which was a settlement house?
a. Bedlam
b. Hull House
c. The Elmira Reformatory
d. None of the above
ANS: B
23. Crisis Intervention was developed based on:
a. The work at the Wellesley Project
b. The community mental health centers act of 1963
c. Deinstitutionalization of the mentally ill
d. Managed care
ANS: A

24. Which President signed into law the Community Mental Health Centers Act of 1963?
a. Johnson
b. Carter
c. Roosevelt
d. Kennedy
ANS: D
25. The grassroots movements refers to:
a. Programs that community activists started without government funding
b. The open use of marijuana in the 1960s
c. The tendency for rock stars to promote love
d. None of the above
ANS: A
26. The New Deal:
a. Set up the War on Poverty
b. Led to the Welfare reform act of 1996
c. Provided people in need with food clothing and work programs
d. Set up current welfare systems at the federal level
ANS: C
27. The War on Poverty resulted in the passage of the:
a. Class warfare
b. Welfare Reform Act on 1996
c. Economic Opportunity Act *
d. All of the above
ANS: C
Short Answer/Essay Questions
1. There are several unique

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2. What is the main difference between public and private agencies?
Answer should refer to:
Public agencies are funded by government taxes at the city, county, state, or federal level.
Clients may or may not have to pay for some services. Private agencies are funded from
consumer fees and usually operate on a for-profit model.
3. Give an example of a multi-need client.
Answer should refer to:
A multi-need client is someone whose issues require the collaboration of different human
services workers in order to meet that client’s needs, such as someone who is suffering from both
depression and substance abuse.

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An Overview of the Human Services 2nd Edition
Test Bank
Chapter 2
Multiple Choice Items
1. Which organization was founded to provide support, education and advocacy for people
with mental illness?
a. The National Alliance for the Mentally Ill
b. The Paul Wellstone and Pete Domenici Mental Health Center
c. The Wellesley center
d. The New Freedom Commission on Mental Health
ANS: A
2. Which agency is likely to involve itself with needs of the mentally ill and substance
abusers?
a. World Health Organization
b. The New Freedom Commission on Mental Health Substance Abuse and Mental
Health Services Administration
c.

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12. In the last 20 years, immigration has:
a. Decreased
b. Shown erratic statistics
c. Increased
d. Stayed the same
ANS: C
13. Sociological theories explain:
a. How biology and genetics play into human development
b. How personality disorders cause deviance
c. That politics and social values rarely affect individuals in society
d. How societal phenomenon are caused by external and environmental conditions
ANS: D
Short Answer/Essay Test Items
1. What are two current efforts in place to assist those with mental health issues?
Answer can include any of the following:
Community mental health centers, Community Mental Health Act of 1963, Federal Short-Doyle
Act, county mental health facilities, County Behavioral Health Services, National Alliance for
the Mentally Ill (NAMI), Mental Health Parity Act of 1996, Paul Wellstone and Pete Domenici
Mental Health Parity and Addiction Equity Act, lottery monies and cigarette and gasoline taxes
to increase state-funded services, The New Freedom Commission on Mental Health, World
Health Organization (WHO), U.S. Department of Health and Human Services (DHHS),
Substance Abuse and Mental Health Services Administration (SAMHSA), health maintenance
organizations (HMO’s), Patient Protection and Affordable Care Act (ACA).
2. Define and give examples for each of the three levels of intervention proposed
originally by Caplan.
Answer should include all of the following definitions, though examples may vary from book or
original idea from student:
Primary Prevention: Efforts to prevent the occurrence of a disorder or a problem by
counteracting circumstances or risk-factors that could contribute to or cause the disorder or
problem. Examples-D.A.R.E., Scared Straight, Project Head Start.

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Secondary Prevention: Efforts to assist people who have already demonstrated early signs of
dysfunction or problematic behaviors, or reduce the duration of the problem. Example-crisis
intervention
Tertiary Prevention: efforts used with people who suffer from chronic problems and have
difficulties caring for themselves in order to reorient them and return them to a more productive
capacity. Examples- long-term stays at psychiatric hospitals, ongoing psychotherapy or
attendance at Alcoholics Anonymous meetings, incarceration, and indefinite periods in
residential facilities.
3. Why is consideration of the older adult population critical for Human Services
workers?
Answer should address the following:
Among the greatest changes in our population is the increased aging population. Within this
population, there exists significant cultural variation due to gender, race and ethnicity, and
economic status. It is likely that Human Services workers will inevitably work with or on behalf
of an older adult and so their various needs are critical to understand.

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