Social Work: An Empowering Profession, 9th Edition Test Bank
Maximize your study time with Social Work: An Empowering Profession, 9th Edition Test Bank, featuring a range of exam questions and answers for rapid review.
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Test Bank
For
Social Work: An Empowering Profession
9th Edition
Brenda DuBois, St. Ambrose University
Karla Miley, Black Hawk College
Prepared by
Karla Miley, Black Hawk College
For
Social Work: An Empowering Profession
9th Edition
Brenda DuBois, St. Ambrose University
Karla Miley, Black Hawk College
Prepared by
Karla Miley, Black Hawk College
iii
Table of Contents
Preface iv
Lecture Outlines and Teaching Suggestions
Chapter 1 Social Work: A Helping Profession 1
Chapter 2 An Evolving Profession 7
Chapter 3 Social Work and Social Systems 15
Chapter 4 The Social Service Delivery System 21
Chapter 5 Values and Ethics in Social Work 28
Chapter 6 Human Rights and Social Justice 35
Chapter 7 Diversity and Social Work 43
Chapter 8 Empowerment Social Work Practice 54
Chapter 9 Social Work Functions and Roles 60
Chapter 10 Social Work and Social Policy 66
Chapter 11 Social Work and Poverty, Homelessness, Unemployment, and
Criminal Justice 74
Chapter 12 Social Work in Health, Rehabilitation, and Mental Health 85
Chapter 13 Social Work with Families and Youths 98
Chapter 14 Adult and Aging Services 109
Test Bank
Chapter 1 Social Work: A Helping Profession 120
Chapter 2 An Evolving Profession 124
Chapter 3 Social Work and Social Systems 128
Chapter 4 The Social Service Delivery System 132
Chapter 5 Values and Ethics in Social Work 136
Chapter 6 Human Rights and Social Justice 140
Chapter 7 Diversity and Social Work 144
Chapter 8 Empowerment Social Work Practice 148
Chapter 9 Social Work Functions and Roles 152
Chapter 10 Social Work and Social Policy 156
Chapter 11 Social Work and Poverty, Homelessness, Unemployment, and
Criminal Justice 160
Chapter 12 Social Work in Health, Rehabilitation, and Mental Health 164
Chapter 13 Social Work with Families and Youths 168
Chapter 14 Adult and Aging Services 172
Answer Key 176
Table of Contents
Preface iv
Lecture Outlines and Teaching Suggestions
Chapter 1 Social Work: A Helping Profession 1
Chapter 2 An Evolving Profession 7
Chapter 3 Social Work and Social Systems 15
Chapter 4 The Social Service Delivery System 21
Chapter 5 Values and Ethics in Social Work 28
Chapter 6 Human Rights and Social Justice 35
Chapter 7 Diversity and Social Work 43
Chapter 8 Empowerment Social Work Practice 54
Chapter 9 Social Work Functions and Roles 60
Chapter 10 Social Work and Social Policy 66
Chapter 11 Social Work and Poverty, Homelessness, Unemployment, and
Criminal Justice 74
Chapter 12 Social Work in Health, Rehabilitation, and Mental Health 85
Chapter 13 Social Work with Families and Youths 98
Chapter 14 Adult and Aging Services 109
Test Bank
Chapter 1 Social Work: A Helping Profession 120
Chapter 2 An Evolving Profession 124
Chapter 3 Social Work and Social Systems 128
Chapter 4 The Social Service Delivery System 132
Chapter 5 Values and Ethics in Social Work 136
Chapter 6 Human Rights and Social Justice 140
Chapter 7 Diversity and Social Work 144
Chapter 8 Empowerment Social Work Practice 148
Chapter 9 Social Work Functions and Roles 152
Chapter 10 Social Work and Social Policy 156
Chapter 11 Social Work and Poverty, Homelessness, Unemployment, and
Criminal Justice 160
Chapter 12 Social Work in Health, Rehabilitation, and Mental Health 164
Chapter 13 Social Work with Families and Youths 168
Chapter 14 Adult and Aging Services 172
Answer Key 176
iii
Table of Contents
Preface iv
Lecture Outlines and Teaching Suggestions
Chapter 1 Social Work: A Helping Profession 1
Chapter 2 An Evolving Profession 7
Chapter 3 Social Work and Social Systems 15
Chapter 4 The Social Service Delivery System 21
Chapter 5 Values and Ethics in Social Work 28
Chapter 6 Human Rights and Social Justice 35
Chapter 7 Diversity and Social Work 43
Chapter 8 Empowerment Social Work Practice 54
Chapter 9 Social Work Functions and Roles 60
Chapter 10 Social Work and Social Policy 66
Chapter 11 Social Work and Poverty, Homelessness, Unemployment, and
Criminal Justice 74
Chapter 12 Social Work in Health, Rehabilitation, and Mental Health 85
Chapter 13 Social Work with Families and Youths 98
Chapter 14 Adult and Aging Services 109
Test Bank
Chapter 1 Social Work: A Helping Profession 120
Chapter 2 An Evolving Profession 124
Chapter 3 Social Work and Social Systems 128
Chapter 4 The Social Service Delivery System 132
Chapter 5 Values and Ethics in Social Work 136
Chapter 6 Human Rights and Social Justice 140
Chapter 7 Diversity and Social Work 144
Chapter 8 Empowerment Social Work Practice 148
Chapter 9 Social Work Functions and Roles 152
Chapter 10 Social Work and Social Policy 156
Chapter 11 Social Work and Poverty, Homelessness, Unemployment, and
Criminal Justice 160
Chapter 12 Social Work in Health, Rehabilitation, and Mental Health 164
Chapter 13 Social Work with Families and Youths 168
Chapter 14 Adult and Aging Services 172
Answer Key 176
Table of Contents
Preface iv
Lecture Outlines and Teaching Suggestions
Chapter 1 Social Work: A Helping Profession 1
Chapter 2 An Evolving Profession 7
Chapter 3 Social Work and Social Systems 15
Chapter 4 The Social Service Delivery System 21
Chapter 5 Values and Ethics in Social Work 28
Chapter 6 Human Rights and Social Justice 35
Chapter 7 Diversity and Social Work 43
Chapter 8 Empowerment Social Work Practice 54
Chapter 9 Social Work Functions and Roles 60
Chapter 10 Social Work and Social Policy 66
Chapter 11 Social Work and Poverty, Homelessness, Unemployment, and
Criminal Justice 74
Chapter 12 Social Work in Health, Rehabilitation, and Mental Health 85
Chapter 13 Social Work with Families and Youths 98
Chapter 14 Adult and Aging Services 109
Test Bank
Chapter 1 Social Work: A Helping Profession 120
Chapter 2 An Evolving Profession 124
Chapter 3 Social Work and Social Systems 128
Chapter 4 The Social Service Delivery System 132
Chapter 5 Values and Ethics in Social Work 136
Chapter 6 Human Rights and Social Justice 140
Chapter 7 Diversity and Social Work 144
Chapter 8 Empowerment Social Work Practice 148
Chapter 9 Social Work Functions and Roles 152
Chapter 10 Social Work and Social Policy 156
Chapter 11 Social Work and Poverty, Homelessness, Unemployment, and
Criminal Justice 160
Chapter 12 Social Work in Health, Rehabilitation, and Mental Health 164
Chapter 13 Social Work with Families and Youths 168
Chapter 14 Adult and Aging Services 172
Answer Key 176
iv
Preface
Education for the social work profession requires an understanding of the dynamics of human behavior, social
problems, social welfare responses, and professional interventions. In short, early in their educational experience,
students will want to know “the who, the what, and the why” of social work.
We believe the most important characteristic of an introductory textbook is in the way it presents a foundation
so that students develop a mind-set, or way of thinking about the “who, what and why” of social work. Curriculum
frameworks developed by the Council on Social Work Education prescribe content on diversity, human rights and
social justice, ethical and professional behavior, policy practice, and social work practice. We believe that, in their
introduction to social work, students need to explore the common base of professional values, knowledge, and skills
as each relates to the curricular components.
What distinguishes this introductory textbook from others is that it adopts a discipline-based, empowerment-
oriented approach in framing the foundation of the introductory course. To that end, this text introduces various
elements that comprise the curriculum. Content covers the historical and philosophical roots of social work; the
professional base of values and ethics; perspectives on diversity and difference; human rights and social justice, the
social service delivery network, social policy, and client populations; an array of strategies related to social work
practice, policy, and research; and an overview of various fields of social work practice.
The vision for this textbook reflects our combined experience as social work educators and incorporates our
collaborative efforts in developing content for our respective introductory social work courses. Originally, our plan
for the book developed out of differences in the strengths of our educational and practice backgrounds—a social
systems perspectives from the University of Iowa School of Social Work and social group work from the University
of Chicago, School of Social Service Administration; our varied practice experiences in public welfare, school social
work, and aging services; and our differing foci of macrolevel and clinical practice. We both now embrace a
generalist approach informed by perspectives on strengths and empowerment.
The ninth edition fully incorporates empowerment-based social work and the strengths perspective in the
context of human rights and social justice. The Reflections on Empowerment and Social Justice boxes, along with
the Reflections on Diversity and Human Rights boxes, emphasize contemporary issues and ethical concerns in the
context of empowerment and diversity. The Voices from the Field boxes include fictitious accounts of social
workers’ perspectives on their professional experiences in various fields of practice. To further anchor students in
competency-based education, each chapter includes critical thinking questions linked to the CSWE competencies.
Most chapters still include Social Work Highlights that feature practice applications and case examples.
New to This Edition
The ninth edition of Social Work: An Empowering Profession maintains the basic structure of previous editions
while refreshing the internal organization of some chapters and updating content throughout. Notable revisions and
additions include
An increased emphasis on diversity and difference, including an extensive revision of Chapter 7and
a new section on diversity and the history of social work in Chapter 2
Major revisions in the sections on disabilities and substance use disorders in Chapter 12 and healthy
aging in Chapter 14
New material on runaway youths, domestic minor sex trafficking, and youth empowerment in the
section on services for youth in Chapter 13
Additional content on biological influences on behavior, environmental justice, evidence-based
practice, and human rights and social justice in various chapters adverse childhood experiences and
principles of trauma-informed care in Chapter 13, eco-maps in Chapter 3, and an extension of
empowerment-based social work in the introductory chapter, Chapter 1, to include content on
affirming diversity and difference, adopting a human rights perspective, and taking action
E-text features, including an electronically linked glossary, Assess Your Understanding “pop-up”
quizzes aligned with learning outcomes, and MyLab activities at the end of most chapters
Updates to demographic data as well as inclusion of several hundred new citations to ensure currency
Preface
Education for the social work profession requires an understanding of the dynamics of human behavior, social
problems, social welfare responses, and professional interventions. In short, early in their educational experience,
students will want to know “the who, the what, and the why” of social work.
We believe the most important characteristic of an introductory textbook is in the way it presents a foundation
so that students develop a mind-set, or way of thinking about the “who, what and why” of social work. Curriculum
frameworks developed by the Council on Social Work Education prescribe content on diversity, human rights and
social justice, ethical and professional behavior, policy practice, and social work practice. We believe that, in their
introduction to social work, students need to explore the common base of professional values, knowledge, and skills
as each relates to the curricular components.
What distinguishes this introductory textbook from others is that it adopts a discipline-based, empowerment-
oriented approach in framing the foundation of the introductory course. To that end, this text introduces various
elements that comprise the curriculum. Content covers the historical and philosophical roots of social work; the
professional base of values and ethics; perspectives on diversity and difference; human rights and social justice, the
social service delivery network, social policy, and client populations; an array of strategies related to social work
practice, policy, and research; and an overview of various fields of social work practice.
The vision for this textbook reflects our combined experience as social work educators and incorporates our
collaborative efforts in developing content for our respective introductory social work courses. Originally, our plan
for the book developed out of differences in the strengths of our educational and practice backgrounds—a social
systems perspectives from the University of Iowa School of Social Work and social group work from the University
of Chicago, School of Social Service Administration; our varied practice experiences in public welfare, school social
work, and aging services; and our differing foci of macrolevel and clinical practice. We both now embrace a
generalist approach informed by perspectives on strengths and empowerment.
The ninth edition fully incorporates empowerment-based social work and the strengths perspective in the
context of human rights and social justice. The Reflections on Empowerment and Social Justice boxes, along with
the Reflections on Diversity and Human Rights boxes, emphasize contemporary issues and ethical concerns in the
context of empowerment and diversity. The Voices from the Field boxes include fictitious accounts of social
workers’ perspectives on their professional experiences in various fields of practice. To further anchor students in
competency-based education, each chapter includes critical thinking questions linked to the CSWE competencies.
Most chapters still include Social Work Highlights that feature practice applications and case examples.
New to This Edition
The ninth edition of Social Work: An Empowering Profession maintains the basic structure of previous editions
while refreshing the internal organization of some chapters and updating content throughout. Notable revisions and
additions include
An increased emphasis on diversity and difference, including an extensive revision of Chapter 7and
a new section on diversity and the history of social work in Chapter 2
Major revisions in the sections on disabilities and substance use disorders in Chapter 12 and healthy
aging in Chapter 14
New material on runaway youths, domestic minor sex trafficking, and youth empowerment in the
section on services for youth in Chapter 13
Additional content on biological influences on behavior, environmental justice, evidence-based
practice, and human rights and social justice in various chapters adverse childhood experiences and
principles of trauma-informed care in Chapter 13, eco-maps in Chapter 3, and an extension of
empowerment-based social work in the introductory chapter, Chapter 1, to include content on
affirming diversity and difference, adopting a human rights perspective, and taking action
E-text features, including an electronically linked glossary, Assess Your Understanding “pop-up”
quizzes aligned with learning outcomes, and MyLab activities at the end of most chapters
Updates to demographic data as well as inclusion of several hundred new citations to ensure currency
v
Organization of the Book
The book is organized into four sections:
Part One, The Profession of Social Work, delineates the “who, what, why, and where” of social work and the social
service delivery system.
Chapter 1 defines social work, examines the purpose of the profession, overviews fields of practice,
and introduces empowerment-based social work practice.
Chapter 2 surveys the historical roots of the social work profession, including the contributions of
diversity in the history of social work, and details the base of professional knowledge, values, and
skills.
Chapter 3 introduces the social systems and ecological frameworks for practice and delineates micro-,
mezzo-, and macrolevel clients.
Chapter 4 identifies key components of the social service delivery network.
Part Two, Social Work Perspectives, examines the values, social justice mandate, and elements of diversity and
difference that both inform and shape social work practice.
Chapter 5 features the value and ethical foundations of social work practice.
Chapter 6 focuses on social justice and human rights, the “isms” and injustice, the theoretical basis of
social injustice, and implications for social work practice.
Chapter 7 considers diversity and difference in the context of cultural identity and intersectionality and
the knowledge, values, and skills necessary to support multicultural social work practice.
Part Three, Generalist Social Work, introduces an empowering approach to generalist social work at all system
levels, including core processes, social work functions along with associated roles and strategies, and policy
practice.
Chapter 8 describes the nature of the collaborative partnership between practitioners and clients and
briefly describes empowering processes for generalist practice.
Chapter 9 delineates the various roles and strategies associated with each function of social work—
consultancy, resource management, and education.
Chapter 10 explores the relationships between social work and social policy and reviews major historic
and contemporary social welfare policies and services.
Part Four, Contemporary Issues in Fields of Practice, features the opportunities and challenges for social workers
within the broad fields of public welfare, health systems, family services and child welfare, and adult and aging
services.
Chapter 11 profiles responses to issues in the public domain that involve social workers, including
poverty, homelessness, unemployment, and crime and delinquency.
Chapter 12 presents opportunities for social workers in the fields of health and behavioral health care,
including a range of public health and health care settings and services for people with disabilities,
mental health issues, and substance use disorders.
Chapter 13 examines social work interests in the areas of family-centered services, child maltreatment,
a continuum of child welfare services, school social work, and other services for youths.
Chapter 14 emphasizes adult and aging services, including long-standing fields of practice such as
occupational and gerontological social work, as well as response to family caregiving issues, intimate
partner violence, elder abuse, and the increasing numbers of older adults who aspire to a life span that
is equal to their health span.
Instructor’s Manual
The Instructor’s Manual that accompanies Social Work: An Empowering Profession (9th ed.) includes the following
features for each chapter:
A Chapter Summary that overviews key points.
Learning Objectives that provide the organizing framework for the chapter.
A Lecture Outline that incorporates the Critical Thinking Questions included at the end of the chapter
as well as suggestions for Teaching Strategies. The Critical Thinking Questions and Teaching
Strategies are aligned with CSWE outcome competencies.
Ideas for Potential Assignments aligned with CSWE outcome competencies.
Organization of the Book
The book is organized into four sections:
Part One, The Profession of Social Work, delineates the “who, what, why, and where” of social work and the social
service delivery system.
Chapter 1 defines social work, examines the purpose of the profession, overviews fields of practice,
and introduces empowerment-based social work practice.
Chapter 2 surveys the historical roots of the social work profession, including the contributions of
diversity in the history of social work, and details the base of professional knowledge, values, and
skills.
Chapter 3 introduces the social systems and ecological frameworks for practice and delineates micro-,
mezzo-, and macrolevel clients.
Chapter 4 identifies key components of the social service delivery network.
Part Two, Social Work Perspectives, examines the values, social justice mandate, and elements of diversity and
difference that both inform and shape social work practice.
Chapter 5 features the value and ethical foundations of social work practice.
Chapter 6 focuses on social justice and human rights, the “isms” and injustice, the theoretical basis of
social injustice, and implications for social work practice.
Chapter 7 considers diversity and difference in the context of cultural identity and intersectionality and
the knowledge, values, and skills necessary to support multicultural social work practice.
Part Three, Generalist Social Work, introduces an empowering approach to generalist social work at all system
levels, including core processes, social work functions along with associated roles and strategies, and policy
practice.
Chapter 8 describes the nature of the collaborative partnership between practitioners and clients and
briefly describes empowering processes for generalist practice.
Chapter 9 delineates the various roles and strategies associated with each function of social work—
consultancy, resource management, and education.
Chapter 10 explores the relationships between social work and social policy and reviews major historic
and contemporary social welfare policies and services.
Part Four, Contemporary Issues in Fields of Practice, features the opportunities and challenges for social workers
within the broad fields of public welfare, health systems, family services and child welfare, and adult and aging
services.
Chapter 11 profiles responses to issues in the public domain that involve social workers, including
poverty, homelessness, unemployment, and crime and delinquency.
Chapter 12 presents opportunities for social workers in the fields of health and behavioral health care,
including a range of public health and health care settings and services for people with disabilities,
mental health issues, and substance use disorders.
Chapter 13 examines social work interests in the areas of family-centered services, child maltreatment,
a continuum of child welfare services, school social work, and other services for youths.
Chapter 14 emphasizes adult and aging services, including long-standing fields of practice such as
occupational and gerontological social work, as well as response to family caregiving issues, intimate
partner violence, elder abuse, and the increasing numbers of older adults who aspire to a life span that
is equal to their health span.
Instructor’s Manual
The Instructor’s Manual that accompanies Social Work: An Empowering Profession (9th ed.) includes the following
features for each chapter:
A Chapter Summary that overviews key points.
Learning Objectives that provide the organizing framework for the chapter.
A Lecture Outline that incorporates the Critical Thinking Questions included at the end of the chapter
as well as suggestions for Teaching Strategies. The Critical Thinking Questions and Teaching
Strategies are aligned with CSWE outcome competencies.
Ideas for Potential Assignments aligned with CSWE outcome competencies.
vi
A list of MYLab activities associated with the chapter.
Twenty-five Multiple Choice Questions distributed among the chapter learning objectives.
Five essay questions.
An answer key for multiple choice questions.
MYLab Helping Professions for Introduction to Social Work
Reach every student by pairing this text with MyLab Helping Professions
MyLab™ is the teaching and learning platform that empowers you to reach every student. By combining trusted
author content with digital tools and a flexible platform, MyLab personalizes the learning experience and improves
results for each student. MyLab Helping Professions organizes all assignments around essential learning outcomes
and the CSWE EPAS for Social Work–enabling easy course alignment and reporting.
Video- and case-based Application exercises help students apply key concepts, prepare for certification,
and develop the decision-making skills they need to become effective helping professionals.
Automatically-graded licensure quizzes provide immediate feedback to help students prepare for their
certification examinations, master foundational content, and improve their course performance.
Assess Your Understanding quizzes throughout the eText present students with opportunities to check
their understanding. Each response provides immediate feedback that guides students’ learning and
ensures they master key learning outcomes.
The Video Library allows users to easily search a database of video clips organized by course area.
Instructors can choose from a wealth of content to create their own personalized homework, group
exercises, and in-class activities.
The Pearson eText gives students access to their textbook anytime, anywhere.
Chapter Options for MyLab Activities
Chapter 1: Social Work: A
Helping Profession
[No MyLab Box in this Chapter.]
Chapter 2: An Evolving
Profession
In Topic 2 Assignments: Professional Behavior, try Application
Exercise 2.1: Logan’s Professional Behavior and Licensure Quiz 2.1:
Professional Behavior. Then try Application Exercise 2.2: Professional
Netiquette and Licensure Quiz 2.2 Professional Behavior Online.
In Topic 10 Assignments: Client Intervention, try Licensure Quiz 10.3:
Interprofessional Collaboration.
Chapter 3: Social Work and
Social Systems
In Topic 3 Assignments: Social Work Theories, try Application
Exercise 3.2 Assessment Theories: What are Your Systems?
Then, in Topic 8 Assignments: Client Engagement, try Application
Exercise 8.2: Facilitating a Support Group and Licensure Quiz 8.2:
Person-in-Environment and Client Engagement.
In Topic 10 Assignments: Client Intervention, try Licensure Quiz 10.2:
Applying Theory to Client Intervention.
In Topic 11 Assignments: Client Evaluation, try Application Exercise
11.3: Evaluating Community Work.
Chapter 4: The Social Service
Delivery System
[No MyLab Box in this Chapter.]
A list of MYLab activities associated with the chapter.
Twenty-five Multiple Choice Questions distributed among the chapter learning objectives.
Five essay questions.
An answer key for multiple choice questions.
MYLab Helping Professions for Introduction to Social Work
Reach every student by pairing this text with MyLab Helping Professions
MyLab™ is the teaching and learning platform that empowers you to reach every student. By combining trusted
author content with digital tools and a flexible platform, MyLab personalizes the learning experience and improves
results for each student. MyLab Helping Professions organizes all assignments around essential learning outcomes
and the CSWE EPAS for Social Work–enabling easy course alignment and reporting.
Video- and case-based Application exercises help students apply key concepts, prepare for certification,
and develop the decision-making skills they need to become effective helping professionals.
Automatically-graded licensure quizzes provide immediate feedback to help students prepare for their
certification examinations, master foundational content, and improve their course performance.
Assess Your Understanding quizzes throughout the eText present students with opportunities to check
their understanding. Each response provides immediate feedback that guides students’ learning and
ensures they master key learning outcomes.
The Video Library allows users to easily search a database of video clips organized by course area.
Instructors can choose from a wealth of content to create their own personalized homework, group
exercises, and in-class activities.
The Pearson eText gives students access to their textbook anytime, anywhere.
Chapter Options for MyLab Activities
Chapter 1: Social Work: A
Helping Profession
[No MyLab Box in this Chapter.]
Chapter 2: An Evolving
Profession
In Topic 2 Assignments: Professional Behavior, try Application
Exercise 2.1: Logan’s Professional Behavior and Licensure Quiz 2.1:
Professional Behavior. Then try Application Exercise 2.2: Professional
Netiquette and Licensure Quiz 2.2 Professional Behavior Online.
In Topic 10 Assignments: Client Intervention, try Licensure Quiz 10.3:
Interprofessional Collaboration.
Chapter 3: Social Work and
Social Systems
In Topic 3 Assignments: Social Work Theories, try Application
Exercise 3.2 Assessment Theories: What are Your Systems?
Then, in Topic 8 Assignments: Client Engagement, try Application
Exercise 8.2: Facilitating a Support Group and Licensure Quiz 8.2:
Person-in-Environment and Client Engagement.
In Topic 10 Assignments: Client Intervention, try Licensure Quiz 10.2:
Applying Theory to Client Intervention.
In Topic 11 Assignments: Client Evaluation, try Application Exercise
11.3: Evaluating Community Work.
Chapter 4: The Social Service
Delivery System
[No MyLab Box in this Chapter.]
Loading page 6...
vii
Chapter 5: Values and Ethics in
Social Work
Topic 1 Assignments: Ethical Standards.
In Topic 8 Assignments: Client Engagement, try Application Exercise
8.4: Empathy vs. Sympathy, Licensure Quiz 8.4: Empathy and
Reflection in Practice, Application Exercise 8.5: Client Interaction, and
Licensure Quiz 8.5: Interpersonal Skills and Engagement.
Chapter 6: Human Rights and
Social Justice
Topic 5 Assignments: Human Rights and Social Justice.
Chapter 7: Diversity and Social
Work
Topic 4 Assignments: Diversity.
Chapter 8: Empowerment Social
Work Practice
In Topic 3 Assignments: Social Work Theories, start with Application
Exercise 3.1: Turning Deficits into Strengths and Licensure Quiz 3.1:
Strength-Based Practice. Then try Licensure Quiz 3.2: Assessment
Theories, Application Exercise 3.3: Intervention Theories:
Understanding an Agency’s Mission and Services, Licensure Quiz 3.3:
Intervention Theories, Application Exercise 3.4: Evaluation Theories:
Evaluating Family Practice, and Licensure Quiz 3.4: Evaluation
Theories.
In Topic 9: Client Assessment, try Licensure Quiz 9.1: Critical Thinking
Skills, Licensure Quiz 9.2: Theory and Client Assessment—Part 1,
Licensure Quiz 9.3: Theory and Client Assessment—Part 2, and
Licensure Quiz 9.4: Goals and Objectives.
Chapter 9: Social Work
Functions and Roles
In Topic 6 Assignments: Research Methods, try Application Exercise
6.4: Lobbying for Legislative Change.
Then, in Topic 10 Assignments: Client Intervention, try Application
Exercise 10.4: Meaningful Advocacy.
Chapter 10: Social Work and
Social
Policy
In Topic 7 Assignments: Policy Practice, try Application Exercise 7.1:
Connecting Legislation to the Realties of Practice, Application Exercise
7.2: Making Connections with Service Delivery and Access,
Application Exercise 7.3: Lobbying for Runaway and Homeless Youth,
and Application Exercise 7.4: A Living Wage.
Chapter 11: Social Work and
Poverty, Homelessness,
Unemployment, and Criminal
Justice
[No MyLab Box in this Chapter.]
Chapter 12: Social Work in
Health, Rehabilitation, and
Mental Health
In Topic 10 Assignments: Client Intervention, try Application Exercise
10.1: Helping Sara and Licensure Quiz 10.4: Client Intervention.
Chapter 13: Social Work with
Families and Youths
In Topic 8 Assignments: Client Engagement, try Application Exercise
8.1: Emily’s Struggle with Adolescence and Licensure Quiz 8.1:
HBSE Theories and Engagement. Then try Application Exercise 8.3:
Reflection in Client Engagement and Licensure Quiz 8.3
Multidisciplinary Theoretical Frameworks and Engagement.
In Topic 9 Assignments: Client Assessment, try Application Exercise
9.1: Using Family Systems to Assess Clients, Application Exercise 9.2:
The Jones Family, Application Exercise 9.4: The Power of One,
Application Exercise 9.5: Self-Determination, and Licensure Quiz 9.5:
Appropriate Strategies.
Chapter 5: Values and Ethics in
Social Work
Topic 1 Assignments: Ethical Standards.
In Topic 8 Assignments: Client Engagement, try Application Exercise
8.4: Empathy vs. Sympathy, Licensure Quiz 8.4: Empathy and
Reflection in Practice, Application Exercise 8.5: Client Interaction, and
Licensure Quiz 8.5: Interpersonal Skills and Engagement.
Chapter 6: Human Rights and
Social Justice
Topic 5 Assignments: Human Rights and Social Justice.
Chapter 7: Diversity and Social
Work
Topic 4 Assignments: Diversity.
Chapter 8: Empowerment Social
Work Practice
In Topic 3 Assignments: Social Work Theories, start with Application
Exercise 3.1: Turning Deficits into Strengths and Licensure Quiz 3.1:
Strength-Based Practice. Then try Licensure Quiz 3.2: Assessment
Theories, Application Exercise 3.3: Intervention Theories:
Understanding an Agency’s Mission and Services, Licensure Quiz 3.3:
Intervention Theories, Application Exercise 3.4: Evaluation Theories:
Evaluating Family Practice, and Licensure Quiz 3.4: Evaluation
Theories.
In Topic 9: Client Assessment, try Licensure Quiz 9.1: Critical Thinking
Skills, Licensure Quiz 9.2: Theory and Client Assessment—Part 1,
Licensure Quiz 9.3: Theory and Client Assessment—Part 2, and
Licensure Quiz 9.4: Goals and Objectives.
Chapter 9: Social Work
Functions and Roles
In Topic 6 Assignments: Research Methods, try Application Exercise
6.4: Lobbying for Legislative Change.
Then, in Topic 10 Assignments: Client Intervention, try Application
Exercise 10.4: Meaningful Advocacy.
Chapter 10: Social Work and
Social
Policy
In Topic 7 Assignments: Policy Practice, try Application Exercise 7.1:
Connecting Legislation to the Realties of Practice, Application Exercise
7.2: Making Connections with Service Delivery and Access,
Application Exercise 7.3: Lobbying for Runaway and Homeless Youth,
and Application Exercise 7.4: A Living Wage.
Chapter 11: Social Work and
Poverty, Homelessness,
Unemployment, and Criminal
Justice
[No MyLab Box in this Chapter.]
Chapter 12: Social Work in
Health, Rehabilitation, and
Mental Health
In Topic 10 Assignments: Client Intervention, try Application Exercise
10.1: Helping Sara and Licensure Quiz 10.4: Client Intervention.
Chapter 13: Social Work with
Families and Youths
In Topic 8 Assignments: Client Engagement, try Application Exercise
8.1: Emily’s Struggle with Adolescence and Licensure Quiz 8.1:
HBSE Theories and Engagement. Then try Application Exercise 8.3:
Reflection in Client Engagement and Licensure Quiz 8.3
Multidisciplinary Theoretical Frameworks and Engagement.
In Topic 9 Assignments: Client Assessment, try Application Exercise
9.1: Using Family Systems to Assess Clients, Application Exercise 9.2:
The Jones Family, Application Exercise 9.4: The Power of One,
Application Exercise 9.5: Self-Determination, and Licensure Quiz 9.5:
Appropriate Strategies.
Loading page 7...
viii
In Topic 10 Assignments: Client Intervention, try Application Exercise
10.2: Alec’s Many Systems, Application Exercise 10.3: Ways
Professionals Collaborate, and Licensure Quiz 10.1: Intervention
Strategies.
Chapter 14: Adult and Aging
Services
In Topic 9 Assignments: Client Assessment, try Application Exercise
9.3 Miss Jane.
In the Topic 11 Assignments: Client Evaluation, try Application
Exercise 11.2: Evaluating the “Newcomers” Group and Application
Exercise 11.4: Evaluating an Older Adult Outreach Program.
In Topic 10 Assignments: Client Intervention, try Application Exercise
10.2: Alec’s Many Systems, Application Exercise 10.3: Ways
Professionals Collaborate, and Licensure Quiz 10.1: Intervention
Strategies.
Chapter 14: Adult and Aging
Services
In Topic 9 Assignments: Client Assessment, try Application Exercise
9.3 Miss Jane.
In the Topic 11 Assignments: Client Evaluation, try Application
Exercise 11.2: Evaluating the “Newcomers” Group and Application
Exercise 11.4: Evaluating an Older Adult Outreach Program.
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1
Chapter 1
Social Work: A Helping Profession
Chapter Summary
As an orientation to social work and social welfare, this Chapter 1 explores the profession of social work and what
social workers do, the mission and purpose of social work, the relationship between social work and social welfare,
and characteristics of social work as an empowering profession. The discussion frames social work as a human
rights and social justice profession.
Although social work is only one of several occupations in the social welfare arena, historically, social work has
been identified as the primary profession that carries out the mandate of social welfare. Differentiating social work
from other human service professions is complicated by the tendency to identify anyone working in the broad area
of social welfare as a social worker. Thus, with respect to human services, the general public tends to label
individuals with a variety of educational backgrounds, training, and levels of competence as social workers. While
these human service employees may identify themselves as “doing social work,” social work requires a particular
education to acquire the knowledge, skills, and value base fundamental to professional social work practice.
As caring professionals, social workers work with others to resolve problems, obtain resources, provide support,
and pursue social justice. As generalists, social workers view human behavior in the context of the social
environment, recognize the potential for change at multiple system levels, draw on common processes to organize
their work with clients, and integrate direct practice with social policy and research activities.
Preparation for professional social work practice requires an understanding of human and societal needs, an
assimilation of the values of the social work profession, and the development of skills for facilitating change. The
purpose, mission, goals, and objectives of the profession prescribe the behaviors, attitudes, and skills required to
effect change. Clients touched by personal and social problems engage with social workers to improve their social
functioning through a partnership of planned change. In all fields of practice, the focus of professional social workers
is on both people and their social and physical environments, often described as the intersection of private troubles
and public issues.
Empowerment-oriented social workers set increasing personal, interpersonal, and sociopolitical power as a goal
so that clients can access resources and power that will enable them to improve their situations and address their
concerns. Common elements of empowerment-oriented social work include focusing on strengths, working
collaboratively, critically reflecting on structural arrangements, adopting a human rights and social justice
perspective, linking personal and political power, and taking action.
Learning Objectives
Describe who social workers are and what they do in their day-to-day social work activities
Explain the perspectives of social work, including the mission, purpose, and goals of the profession
Explicate the relationship between social work and social welfare
Evaluate social work as an empowering profession
Lecture Outline
The Social Work Profession
Social Work Defined
Social workers help others resolve problems and obtain resources, provide support, and facilitate social
responses to needs
- Client systems include:
Individuals and families
Groups
Organizations
Communities
Chapter 1
Social Work: A Helping Profession
Chapter Summary
As an orientation to social work and social welfare, this Chapter 1 explores the profession of social work and what
social workers do, the mission and purpose of social work, the relationship between social work and social welfare,
and characteristics of social work as an empowering profession. The discussion frames social work as a human
rights and social justice profession.
Although social work is only one of several occupations in the social welfare arena, historically, social work has
been identified as the primary profession that carries out the mandate of social welfare. Differentiating social work
from other human service professions is complicated by the tendency to identify anyone working in the broad area
of social welfare as a social worker. Thus, with respect to human services, the general public tends to label
individuals with a variety of educational backgrounds, training, and levels of competence as social workers. While
these human service employees may identify themselves as “doing social work,” social work requires a particular
education to acquire the knowledge, skills, and value base fundamental to professional social work practice.
As caring professionals, social workers work with others to resolve problems, obtain resources, provide support,
and pursue social justice. As generalists, social workers view human behavior in the context of the social
environment, recognize the potential for change at multiple system levels, draw on common processes to organize
their work with clients, and integrate direct practice with social policy and research activities.
Preparation for professional social work practice requires an understanding of human and societal needs, an
assimilation of the values of the social work profession, and the development of skills for facilitating change. The
purpose, mission, goals, and objectives of the profession prescribe the behaviors, attitudes, and skills required to
effect change. Clients touched by personal and social problems engage with social workers to improve their social
functioning through a partnership of planned change. In all fields of practice, the focus of professional social workers
is on both people and their social and physical environments, often described as the intersection of private troubles
and public issues.
Empowerment-oriented social workers set increasing personal, interpersonal, and sociopolitical power as a goal
so that clients can access resources and power that will enable them to improve their situations and address their
concerns. Common elements of empowerment-oriented social work include focusing on strengths, working
collaboratively, critically reflecting on structural arrangements, adopting a human rights and social justice
perspective, linking personal and political power, and taking action.
Learning Objectives
Describe who social workers are and what they do in their day-to-day social work activities
Explain the perspectives of social work, including the mission, purpose, and goals of the profession
Explicate the relationship between social work and social welfare
Evaluate social work as an empowering profession
Lecture Outline
The Social Work Profession
Social Work Defined
Social workers help others resolve problems and obtain resources, provide support, and facilitate social
responses to needs
- Client systems include:
Individuals and families
Groups
Organizations
Communities
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2
Social Workers as Caring Professionals
Demonstrate positive regard and genuine concern about well-being of others
Personal qualities warmth, honesty, genuineness, openness, courage, hopefulness, humility, concern, and
sensitivity
Value working in partnerships
Teaching Strategy: Through discussion in the class as a whole or brainstorming in small
groups, generate examples that illustrate how personal characteristics inform one’s identity
as a social worker as well as professional behavior (Ethical and Professional Behavior)
Voices from the Field: Examples illustrate the integration of practice, policy, and research
Joannie Devereaux - social worker in a nursing home
- Working with residents and families, individually and small groups
- Collaborating with other professionals to work with legislators on state-based funding issues related to
state payments
- Conducting research on the impact of resident involvement in decision-making on their transition to
long term care
Karen Ostlund - legislative caseworker
- Advocating for constituents to address issues they face when dealing with federal agencies
- Networking with a variety of agencies to improve service delivery
- Gathering data within congressional district to evaluate the impact of welfare reform on constituents
Mike Nicolas - social worker at County General Hospital’s hospice unit
- Providing counseling and support to clients and families
- Participating on a community task force on AIDS focusing on community education, establishing a
befriender program, and collecting data for a grant application
Mary Ann Grant - rape crisis worker
- Counseling survivors and their families, individually and in small groups
- Presenting community education programs on prevention and response to sexual assault
- Working with researchers from a local university on a project about date rape
Critical Thinking Question: Whereas human needs are the reasons for social work
intervention, human strengths are the sources for solutions. In the section “Voices from the
Field,” what potential needs of social work clients are represented in the practice examples,
and what are the sources of strengths that give direction to intervention strategies with these
clients? (Intervention)
Generalist Social Work
Utilizes generic practice processes
Recognizes the potential for change at multiple system levels - within human systems between systems and
among environmental systems
Views behavior in the context of social environments
Integrates direct practice, social policy, and research
Critical Thinking Question: In every aspect of their lives, social workers represent the social
work profession. How does the definition of generalist social work practice inform
professional identity and behaviors? (Ethical and Professional Behavior)
Social Work Perspectives
Social Work’s Mission and Purpose
Enhance well-being of all people, particularly those who are vulnerable and oppressed (NASW)
Promote well-being and collective betterment of society (CSWE)
Personal Troubles and Public Issues
C. Wright Mills’ idea: Personal troubles and public issues are separate and distinct
- Personal troubles are private matters
- Issues are public matters
Social Workers as Caring Professionals
Demonstrate positive regard and genuine concern about well-being of others
Personal qualities warmth, honesty, genuineness, openness, courage, hopefulness, humility, concern, and
sensitivity
Value working in partnerships
Teaching Strategy: Through discussion in the class as a whole or brainstorming in small
groups, generate examples that illustrate how personal characteristics inform one’s identity
as a social worker as well as professional behavior (Ethical and Professional Behavior)
Voices from the Field: Examples illustrate the integration of practice, policy, and research
Joannie Devereaux - social worker in a nursing home
- Working with residents and families, individually and small groups
- Collaborating with other professionals to work with legislators on state-based funding issues related to
state payments
- Conducting research on the impact of resident involvement in decision-making on their transition to
long term care
Karen Ostlund - legislative caseworker
- Advocating for constituents to address issues they face when dealing with federal agencies
- Networking with a variety of agencies to improve service delivery
- Gathering data within congressional district to evaluate the impact of welfare reform on constituents
Mike Nicolas - social worker at County General Hospital’s hospice unit
- Providing counseling and support to clients and families
- Participating on a community task force on AIDS focusing on community education, establishing a
befriender program, and collecting data for a grant application
Mary Ann Grant - rape crisis worker
- Counseling survivors and their families, individually and in small groups
- Presenting community education programs on prevention and response to sexual assault
- Working with researchers from a local university on a project about date rape
Critical Thinking Question: Whereas human needs are the reasons for social work
intervention, human strengths are the sources for solutions. In the section “Voices from the
Field,” what potential needs of social work clients are represented in the practice examples,
and what are the sources of strengths that give direction to intervention strategies with these
clients? (Intervention)
Generalist Social Work
Utilizes generic practice processes
Recognizes the potential for change at multiple system levels - within human systems between systems and
among environmental systems
Views behavior in the context of social environments
Integrates direct practice, social policy, and research
Critical Thinking Question: In every aspect of their lives, social workers represent the social
work profession. How does the definition of generalist social work practice inform
professional identity and behaviors? (Ethical and Professional Behavior)
Social Work Perspectives
Social Work’s Mission and Purpose
Enhance well-being of all people, particularly those who are vulnerable and oppressed (NASW)
Promote well-being and collective betterment of society (CSWE)
Personal Troubles and Public Issues
C. Wright Mills’ idea: Personal troubles and public issues are separate and distinct
- Personal troubles are private matters
- Issues are public matters
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3
Social work interpretation of Mill’s ideas: Relationship between public and private is reciprocal
- Private troubles emanate from public issues
- Private troubles develop into public issues
Teaching Strategy: Through discussion in the class as a whole or brainstorming in small
groups, generate examples to explicate the reciprocal relationship between private troubles
and public issues. How does the concept of private troubles and public issues relate to
generalist social processes of assessment? (Assessment)
Strengths and Needs
Universal Basic Needs
- Physical, intellectual, emotional, social, and spiritual
Motivational Needs:
- Maslow’s hierarchy – physiological, security, belongingness, esteem, and self-actualization
- Assumption: people must fulfill basic needs before they pursue needs for personal growth
Personal Development
- Fulfillment contributes to personal growth and adaptation throughout the lifespan
Life Tasks
- Associated with expected and unexpected life situations
Cultural Strengths
- Shape identity
- Inform worldview
- Source of strategies for problem solving
Collective Needs for Social Justice and Human Rights
- Social justice:
Share equally in the social order, participation in society, protection under the law, opportunities
for development, access to social benefits
Isms restrict justice – racism, sexism, classism, heterosexism, handicapism, ageism
- Human rights: universal and indivisible
First generation: civil and political rights
Due process, freedom of speech, freedom of religion, freedom from torture
Second generation: social, economic, and political rights
Quality of life rights, health care, reasonable standard of living, education, work
Third generation: collective rights
Environmental justice, humanitarian aid, economic development, peaceful coexistence
World Living Needs
- Learning to live in an interdependent global society
Interactions among Strengths, Needs, and Environments
Social and physical environments affect how we view possibilities and get along
We experience “goodness of fit” to extent environmental demands and resources meet needs
Environmental competence – congruence between provisions and needs
- Groups with “privilege” likely have less exposure to environmental risks
- Disenfranchised populations experience reduced access to environmental resources and
disproportionate exposure to environmental risks
Social Work’s Goals (NASW)
Enhancing the people's capacities to resolve problems, cope, and function effectively
Linking clients with needed resources
Improve the service delivery network
Promoting social justice through the development of social policy
Critical Thinking Question: Social work is aptly described as society’s conscience. How do
social workers promote social and economic justice and advocate for human rights? (Human
Rights & Justice)
Social work interpretation of Mill’s ideas: Relationship between public and private is reciprocal
- Private troubles emanate from public issues
- Private troubles develop into public issues
Teaching Strategy: Through discussion in the class as a whole or brainstorming in small
groups, generate examples to explicate the reciprocal relationship between private troubles
and public issues. How does the concept of private troubles and public issues relate to
generalist social processes of assessment? (Assessment)
Strengths and Needs
Universal Basic Needs
- Physical, intellectual, emotional, social, and spiritual
Motivational Needs:
- Maslow’s hierarchy – physiological, security, belongingness, esteem, and self-actualization
- Assumption: people must fulfill basic needs before they pursue needs for personal growth
Personal Development
- Fulfillment contributes to personal growth and adaptation throughout the lifespan
Life Tasks
- Associated with expected and unexpected life situations
Cultural Strengths
- Shape identity
- Inform worldview
- Source of strategies for problem solving
Collective Needs for Social Justice and Human Rights
- Social justice:
Share equally in the social order, participation in society, protection under the law, opportunities
for development, access to social benefits
Isms restrict justice – racism, sexism, classism, heterosexism, handicapism, ageism
- Human rights: universal and indivisible
First generation: civil and political rights
Due process, freedom of speech, freedom of religion, freedom from torture
Second generation: social, economic, and political rights
Quality of life rights, health care, reasonable standard of living, education, work
Third generation: collective rights
Environmental justice, humanitarian aid, economic development, peaceful coexistence
World Living Needs
- Learning to live in an interdependent global society
Interactions among Strengths, Needs, and Environments
Social and physical environments affect how we view possibilities and get along
We experience “goodness of fit” to extent environmental demands and resources meet needs
Environmental competence – congruence between provisions and needs
- Groups with “privilege” likely have less exposure to environmental risks
- Disenfranchised populations experience reduced access to environmental resources and
disproportionate exposure to environmental risks
Social Work’s Goals (NASW)
Enhancing the people's capacities to resolve problems, cope, and function effectively
Linking clients with needed resources
Improve the service delivery network
Promoting social justice through the development of social policy
Critical Thinking Question: Social work is aptly described as society’s conscience. How do
social workers promote social and economic justice and advocate for human rights? (Human
Rights & Justice)
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4
The Relationship between Social Work and Social Welfare
Social Institutions
Address the physical, economic, educational, religious, political, and social welfare needs of citizens
Provisions fulfill human needs and resolve social problems
The Social Welfare Institution
Responds to the health, education, and well-being needs of societal members
Addresses individuals' "general well-being" and the populations' universal needs
Functions of Social Welfare
Residual view
- Welfare applies when the normal family, economic, or political structures break down
Institutional view
- Welfare is an integrated function that provides services as a citizens' rights
- Diverse provisions benefit the total population
Fields of Social Work Practice
Selected Examples
- Family and Child Welfare
- Health Care
- Child Welfare and Child Protective Services
- Mental Health
- Gerontological Social Work (Aging Services)
- Occupational Social Work
- Community Organizing and Community Development
- Information and Referral
- Income Maintenance
- School Social Work
- Criminal Justice
Employment Outlook (Bureau of Labor Statistics)
- Expanding opportunities for social workers
- Future growth areas: aging services, child welfare, mental health
Critical Thinking Question: Social workers understand that public policies affect the types of
social benefits and acknowledge the need for policy practice. What are some examples of
social policies that affect services to clients in various fields of social work practice? (Policy
Practice)
Teaching Strategy: Through discussion in the class as a whole or brainstorming in small
groups, generate examples to illustrate how social workers could promote social justice and
human rights in different fields of practice (Human Rights and Justice/Intervention)
Social Work, Social Welfare, and Society
Consensus and Conflict Models:
- Structural functional model - social workers as agents who control deviant citizens and reform
dysfunctional social structures
- Conflict model - social workers as confronting social injustice, and changing power alignments in
society
Patterns of relationship between social work and society
- Agent of social control on behalf of society
- Reformer of society
- Separate from society
- Intermediary between individuals and society
Social Work as an Empowering Profession
Empowerment Defined
Elements - personal, interpersonal, and sociopolitical power
The Relationship between Social Work and Social Welfare
Social Institutions
Address the physical, economic, educational, religious, political, and social welfare needs of citizens
Provisions fulfill human needs and resolve social problems
The Social Welfare Institution
Responds to the health, education, and well-being needs of societal members
Addresses individuals' "general well-being" and the populations' universal needs
Functions of Social Welfare
Residual view
- Welfare applies when the normal family, economic, or political structures break down
Institutional view
- Welfare is an integrated function that provides services as a citizens' rights
- Diverse provisions benefit the total population
Fields of Social Work Practice
Selected Examples
- Family and Child Welfare
- Health Care
- Child Welfare and Child Protective Services
- Mental Health
- Gerontological Social Work (Aging Services)
- Occupational Social Work
- Community Organizing and Community Development
- Information and Referral
- Income Maintenance
- School Social Work
- Criminal Justice
Employment Outlook (Bureau of Labor Statistics)
- Expanding opportunities for social workers
- Future growth areas: aging services, child welfare, mental health
Critical Thinking Question: Social workers understand that public policies affect the types of
social benefits and acknowledge the need for policy practice. What are some examples of
social policies that affect services to clients in various fields of social work practice? (Policy
Practice)
Teaching Strategy: Through discussion in the class as a whole or brainstorming in small
groups, generate examples to illustrate how social workers could promote social justice and
human rights in different fields of practice (Human Rights and Justice/Intervention)
Social Work, Social Welfare, and Society
Consensus and Conflict Models:
- Structural functional model - social workers as agents who control deviant citizens and reform
dysfunctional social structures
- Conflict model - social workers as confronting social injustice, and changing power alignments in
society
Patterns of relationship between social work and society
- Agent of social control on behalf of society
- Reformer of society
- Separate from society
- Intermediary between individuals and society
Social Work as an Empowering Profession
Empowerment Defined
Elements - personal, interpersonal, and sociopolitical power
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5
- Involves subjective elements of perception and more objective elements of resources of power within
social structures.
- Implies exercising psychological control over personal affairs and exerting influence over the course of
events in the sociopolitical arena
Access to Resources
Requisite of empowerment
Teaching Strategy: Through discussion in the class as a whole or brainstorming in small
groups, generate responses to questions such as: How does the availability of resources
influence empowerment? In what ways do the opportunity structures of society (education
and the economy) empower or disempower societal members? (Human Rights and Justice )
Empowerment Social Work
Focusing on Strengths
Supports the vision and hope for possibility, growth, and change
Affirming Diversity and Difference
Cultural variations represent differences not deficits
Working Collaboratively
Assumption: Clients are primary experts on their own situations
Failure to redefine power in ways that social workers step back from role of expert disempowers clients
From beginning to end, social workers and clients accomplish their work through and interdependent
partnership
Critically Reflecting on Structural Arrangements
Focus: structural arrangements that challenge access to resources and opportunities
Continuous process: thinking, doing, reflecting
Asking questions is critical: in the absence of questioning, we support the status quo by taking structural
arrangements for granted
Adopting a Human Rights Perspective
Connections with social justice integral to social work history; connections with human rights relatively
recent in social work as practiced in the U.S.
Human rights concerns are present in any issue related to social exclusion and inequality
Implications for how social workers view clients’ situations, build relationships, network personal and
political resources, and advocate just social policies
Linking Personal and Political Power
Integration of social work as clinical with social work as political
Taking Action
Advocacy and social action are embedded in the history, values. and ethics of social work
Central to purpose of social work
Critical element of empowerment
Teaching Strategy: For discussion in the class as a whole or brainstorming in small groups,
pose the question: In the context of social work’s mission, purpose and goals, is the clinical
without the political actually social work? (Ethical and Professional Behavior)
Teaching Strategy: Through discussion in the class as a whole or brainstorming in small
groups, ask students to develop guiding principles for social work practice based on their
understanding of social work as an empowerment-oriented, human rights and social justice
profession. (Human Rights & Justice/Intervention/Ethical and Professional Behavior)
- Involves subjective elements of perception and more objective elements of resources of power within
social structures.
- Implies exercising psychological control over personal affairs and exerting influence over the course of
events in the sociopolitical arena
Access to Resources
Requisite of empowerment
Teaching Strategy: Through discussion in the class as a whole or brainstorming in small
groups, generate responses to questions such as: How does the availability of resources
influence empowerment? In what ways do the opportunity structures of society (education
and the economy) empower or disempower societal members? (Human Rights and Justice )
Empowerment Social Work
Focusing on Strengths
Supports the vision and hope for possibility, growth, and change
Affirming Diversity and Difference
Cultural variations represent differences not deficits
Working Collaboratively
Assumption: Clients are primary experts on their own situations
Failure to redefine power in ways that social workers step back from role of expert disempowers clients
From beginning to end, social workers and clients accomplish their work through and interdependent
partnership
Critically Reflecting on Structural Arrangements
Focus: structural arrangements that challenge access to resources and opportunities
Continuous process: thinking, doing, reflecting
Asking questions is critical: in the absence of questioning, we support the status quo by taking structural
arrangements for granted
Adopting a Human Rights Perspective
Connections with social justice integral to social work history; connections with human rights relatively
recent in social work as practiced in the U.S.
Human rights concerns are present in any issue related to social exclusion and inequality
Implications for how social workers view clients’ situations, build relationships, network personal and
political resources, and advocate just social policies
Linking Personal and Political Power
Integration of social work as clinical with social work as political
Taking Action
Advocacy and social action are embedded in the history, values. and ethics of social work
Central to purpose of social work
Critical element of empowerment
Teaching Strategy: For discussion in the class as a whole or brainstorming in small groups,
pose the question: In the context of social work’s mission, purpose and goals, is the clinical
without the political actually social work? (Ethical and Professional Behavior)
Teaching Strategy: Through discussion in the class as a whole or brainstorming in small
groups, ask students to develop guiding principles for social work practice based on their
understanding of social work as an empowerment-oriented, human rights and social justice
profession. (Human Rights & Justice/Intervention/Ethical and Professional Behavior)
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6
Potential Assignments
Ethical and Professional Behavior
Have students collect newspaper articles highlighting agency programs that represent the various fields of
practice. How do these programs reflect the goals and objectives of the social work?
Human Rights & Justice; Assessment
Create a collage depicting the continuum of human and social needs. Collages can be made by individuals or as
small group projects. You may want to ask students to write a paragraph to interpret their collage. Share results
in class.
Policy Practice
Have students interview social workers from various fields of practice to learn about trends and the employment
outlook in those fields.
MYLab Helping Professions for Introduction to Social Work
No MyLab Options
Potential Assignments
Ethical and Professional Behavior
Have students collect newspaper articles highlighting agency programs that represent the various fields of
practice. How do these programs reflect the goals and objectives of the social work?
Human Rights & Justice; Assessment
Create a collage depicting the continuum of human and social needs. Collages can be made by individuals or as
small group projects. You may want to ask students to write a paragraph to interpret their collage. Share results
in class.
Policy Practice
Have students interview social workers from various fields of practice to learn about trends and the employment
outlook in those fields.
MYLab Helping Professions for Introduction to Social Work
No MyLab Options
Loading page 14...
7
Chapter 2
An Evolving Profession
Chapter Summary
Social work emerged as a professional activity during the late nineteenth century. Its roots lie in early social welfare
activities, the charity organization movement, and the settlement house movement. Social work is a profession that
has historically maintained a partisan commitment to working with people who are poor or otherwise
disenfranchised. However, social workers’ views of their clients and, as a consequence, their preferences about
courses of action have differed. Some have viewed disadvantaged populations as supplicants—unworthy, powerless,
and in need of personal reform. As charity workers, they applied measures to improve individuals’ moral and social
acceptability, whereas others have viewed disenfranchised populations as victims of social disorder, social injustice,
and social change. As social reformers, they confronted the root causes of problems, modified societal structures,
and engaged in advocating policy and legislative changes to improve environmental conditions and create
opportunities. Until the middle of the twentieth century, the practices of racial segregation and the principle of
“separate, but equal” framed the context of social policies, delivery models for social services, and even historical
accounts of social welfare initiatives. The result was excluding minorities from mainstream social welfare services
and education. The tireless efforts of African American leaders and their vision for a just world fueled many
programs and services associated with the Women’s Club Movement, the African American Settlement House
Movement, and advocacy organizations such as the National Urban League. Additionally, they founded African
American colleges and advocated change through individual and collective efforts. Targeting policy at both the local
and national levels, the political activities of these African American leaders in social welfare embody
empowerment and foreshadow the integration of policy practice into contemporary social work.
Many definitions of social work found throughout the professional literature reiterate the themes of helping
individuals and changing social conditions. Some definitions emphasize people, whereas others incorporate the
reciprocal interactions between people and their social environment. Among those historical trends that influenced
the definition of practice are the emergence of social casework as a methodology in the early 1900s; the prominence
of the psychoanalytic movement in the 1920s leading to increased emphasis on mental health and the mental
hygiene movement; the public welfare movement in the 1930s; the acceptance of group work and community
organizing methodologies in the 1940s and 1950s; the emergence of a dual perspective in the 1950s, social reform
activities in the 1960s; the popularity of the social systems and ecological perspectives in the 1970s and 1980s; an
increased emphasis on empowerment, social justice, human rights and international social work in the 1990s; and an
evidence-based practice and competency-based social work education into the twenty-first century.
Social work’s professional status was evaluated by Abraham Flexner in 1915, and his conclusion has
reverberated among social workers ever since. In 1957, Ernest Greenwood applied criteria to assert social work’s
standing as a profession. Today, the social work profession continues to confront issues related to maintaining its
professional legitimacy. The question of whether social work is in fact a profession has challenged social workers
for nearly a century and parallels the evolving definition of the profession. This history reflects the systematic
efforts by early pioneers to acquire professional status, unify professional organizations, and develop standards for
education
The foundation for generalist practice has a generic or common base of purpose, values, knowledge, and skills
shared by all social workers. This common base unifies the profession even though social work practitioners utilize
a variety of methods, work in different settings, have diverse groups as clients, and practice with clients at different
system levels. The values–knowledge–skills complex of the profession describes the why, the what, and the how of
social work. To act on this orientation, social workers draw their attitudes toward people from a body of professional
values and base their understanding of human behavior and environmental responses on a body of knowledge.
Building on historical traditions, the contemporary social work profession emphasizes human rights and
empowerment of oppressed populations more explicitly in the defined mission, purpose, and practice of social work.
Chapter 2
An Evolving Profession
Chapter Summary
Social work emerged as a professional activity during the late nineteenth century. Its roots lie in early social welfare
activities, the charity organization movement, and the settlement house movement. Social work is a profession that
has historically maintained a partisan commitment to working with people who are poor or otherwise
disenfranchised. However, social workers’ views of their clients and, as a consequence, their preferences about
courses of action have differed. Some have viewed disadvantaged populations as supplicants—unworthy, powerless,
and in need of personal reform. As charity workers, they applied measures to improve individuals’ moral and social
acceptability, whereas others have viewed disenfranchised populations as victims of social disorder, social injustice,
and social change. As social reformers, they confronted the root causes of problems, modified societal structures,
and engaged in advocating policy and legislative changes to improve environmental conditions and create
opportunities. Until the middle of the twentieth century, the practices of racial segregation and the principle of
“separate, but equal” framed the context of social policies, delivery models for social services, and even historical
accounts of social welfare initiatives. The result was excluding minorities from mainstream social welfare services
and education. The tireless efforts of African American leaders and their vision for a just world fueled many
programs and services associated with the Women’s Club Movement, the African American Settlement House
Movement, and advocacy organizations such as the National Urban League. Additionally, they founded African
American colleges and advocated change through individual and collective efforts. Targeting policy at both the local
and national levels, the political activities of these African American leaders in social welfare embody
empowerment and foreshadow the integration of policy practice into contemporary social work.
Many definitions of social work found throughout the professional literature reiterate the themes of helping
individuals and changing social conditions. Some definitions emphasize people, whereas others incorporate the
reciprocal interactions between people and their social environment. Among those historical trends that influenced
the definition of practice are the emergence of social casework as a methodology in the early 1900s; the prominence
of the psychoanalytic movement in the 1920s leading to increased emphasis on mental health and the mental
hygiene movement; the public welfare movement in the 1930s; the acceptance of group work and community
organizing methodologies in the 1940s and 1950s; the emergence of a dual perspective in the 1950s, social reform
activities in the 1960s; the popularity of the social systems and ecological perspectives in the 1970s and 1980s; an
increased emphasis on empowerment, social justice, human rights and international social work in the 1990s; and an
evidence-based practice and competency-based social work education into the twenty-first century.
Social work’s professional status was evaluated by Abraham Flexner in 1915, and his conclusion has
reverberated among social workers ever since. In 1957, Ernest Greenwood applied criteria to assert social work’s
standing as a profession. Today, the social work profession continues to confront issues related to maintaining its
professional legitimacy. The question of whether social work is in fact a profession has challenged social workers
for nearly a century and parallels the evolving definition of the profession. This history reflects the systematic
efforts by early pioneers to acquire professional status, unify professional organizations, and develop standards for
education
The foundation for generalist practice has a generic or common base of purpose, values, knowledge, and skills
shared by all social workers. This common base unifies the profession even though social work practitioners utilize
a variety of methods, work in different settings, have diverse groups as clients, and practice with clients at different
system levels. The values–knowledge–skills complex of the profession describes the why, the what, and the how of
social work. To act on this orientation, social workers draw their attitudes toward people from a body of professional
values and base their understanding of human behavior and environmental responses on a body of knowledge.
Building on historical traditions, the contemporary social work profession emphasizes human rights and
empowerment of oppressed populations more explicitly in the defined mission, purpose, and practice of social work.
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8
Learning Objectives
Trace the emergence of social work as a profession with reference to the charity organization societies, the
settlement house movement, and diversity in the early history of the profession
Describe how the definition of social work evolved during the twentieth and early twenty-first centuries
Profile social work’s quest for professional status, the rise of professional organizations, and the
development of social work education
Critique the common base of social work’s values, knowledge base, and skills; and the tenets for
professional social work practice
Lecture Outline
The Emergence of Social Work as a Profession
Early Social Welfare Organizations
The National Conference of Charities and Corrections formed in 1879
- Formed to address social problems of poverty, crime, and social dependency
- Membership – public officials and volunteers in State Boards of Charities
- Focus: effective administration and reform of welfare institutions
Themes reflect roots of social work
Charity Organization Societies (COS)
First COS founded by S. Humphrey’s Gurteen - 1877 in Buffalo, NY
To provide structure for private charities
Friendly visitors met with applicants to model moral character
Mary Richmond
- Early COS leader
- Instrumental in providing direction to workers through her publications
- What is Social Case Work? and Social Diagnosis
Settlement House Movement
Originated in London with founding of Toynbee Hall by Samuel Barnett
First settlement in U.S., Neighborhood Guild, founded in New York City by Stanton Coit
Jane Addams and Ellen Gates Starr established Hull House in Chicago
Combined social advocacy and social services to address problems associated with urbanization and
immigration
Settlement workers lived among poor as “settlers”
Critical Thinking Question: The roots of the social work profession lie in two distinct late-
nineteenth-century social movements. What policy contributions of the charity organization
and the settlement house movements continue to carry over in contemporary social service
delivery? (Policy Practice)
Teaching Strategy: Ask students to compare and contrast the practice philosophy of Jane
Addams and Mary Richmond? (Ethcial and Professional Behavior)
Teaching Strategy: Ask students to analyze the contributions of the Settlement House
Movement to our understanding of empowerment (Ethcial and Professional Behavior / Policy
Practice)
Diversity and the History of Social Work
African American initiatives developed in response to racial segregation and principles of “separate but equal”
that prevailed in the U.S.
African American Women’s Club Movement
Nationwide network of clubs, sororities, and other professional and service organizations
Learning Objectives
Trace the emergence of social work as a profession with reference to the charity organization societies, the
settlement house movement, and diversity in the early history of the profession
Describe how the definition of social work evolved during the twentieth and early twenty-first centuries
Profile social work’s quest for professional status, the rise of professional organizations, and the
development of social work education
Critique the common base of social work’s values, knowledge base, and skills; and the tenets for
professional social work practice
Lecture Outline
The Emergence of Social Work as a Profession
Early Social Welfare Organizations
The National Conference of Charities and Corrections formed in 1879
- Formed to address social problems of poverty, crime, and social dependency
- Membership – public officials and volunteers in State Boards of Charities
- Focus: effective administration and reform of welfare institutions
Themes reflect roots of social work
Charity Organization Societies (COS)
First COS founded by S. Humphrey’s Gurteen - 1877 in Buffalo, NY
To provide structure for private charities
Friendly visitors met with applicants to model moral character
Mary Richmond
- Early COS leader
- Instrumental in providing direction to workers through her publications
- What is Social Case Work? and Social Diagnosis
Settlement House Movement
Originated in London with founding of Toynbee Hall by Samuel Barnett
First settlement in U.S., Neighborhood Guild, founded in New York City by Stanton Coit
Jane Addams and Ellen Gates Starr established Hull House in Chicago
Combined social advocacy and social services to address problems associated with urbanization and
immigration
Settlement workers lived among poor as “settlers”
Critical Thinking Question: The roots of the social work profession lie in two distinct late-
nineteenth-century social movements. What policy contributions of the charity organization
and the settlement house movements continue to carry over in contemporary social service
delivery? (Policy Practice)
Teaching Strategy: Ask students to compare and contrast the practice philosophy of Jane
Addams and Mary Richmond? (Ethcial and Professional Behavior)
Teaching Strategy: Ask students to analyze the contributions of the Settlement House
Movement to our understanding of empowerment (Ethcial and Professional Behavior / Policy
Practice)
Diversity and the History of Social Work
African American initiatives developed in response to racial segregation and principles of “separate but equal”
that prevailed in the U.S.
African American Women’s Club Movement
Nationwide network of clubs, sororities, and other professional and service organizations
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Subject
Social Work