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BADM370-1404B-02 Quality Training Manual

This document is a quality training manual, likely providing guidelines and best practices for maintaining quality in business operations.

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RUNNING HEAD: QUALITY TRAINING MANUAL 1
BADM370-1404B-02
Quality Training Manual
Roderick Deon Goodrum, 15752426
Quality Management
Individual Project Phase 1
Instructor: Dr. Jay Chance
12/02/2014
Discuss the evolution of Quality Management, emphasizing its historical development, the
role of leadership in Total Quality Management (TQM), and the strategies/tools applied in
quality improvement programs. Additionally, explain the significance of senior
management’s involvement and the potential consequences if these roles are not fulfilled.
Word Count Requirement: 1000-1200 words.
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Document Details

University
Colorado Technical University
Subject
Business Management

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