This document is a quality training manual, likely providing guidelines and best practices for maintaining quality in business operations.
Ruby Reed
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RUNNING HEAD: QUALITY TRAINING MANUAL1BADM370-1404B-02Quality Training ManualRoderick Deon Goodrum, 15752426Quality ManagementIndividual Project Phase 1Instructor: Dr. Jay Chance12/02/2014Discuss the evolution of Quality Management, emphasizing its historicaldevelopment, therole of leadership in Total Quality Management (TQM), and the strategies/tools applied inquality improvement programs. Additionally, explain the significance of seniormanagement’s involvement and the potential consequences if these roles are not fulfilled.Word Count Requirement:1000-1200 words.
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