BCOM 230 Week 2 DQ 2 Comparing Informal and Formal Business Communications: Examples and Appropriate Use

Comparison of informal and formal business communications.

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BCOM230Week2DQ2ComparingInformalandFormalBusinessCommunications:ExamplesandAppropriateUseBCOM230Week2DQ2‘Whataresomeexamplesofinformalandformalgroupbusinesscommunications?Whenmightinformalcommunicationsbebest?Whenmightformalcommunicationsbebest?Informalcommunicationsconsistlargelyofpersonalcommunications,suchasemail,verbaltelephoneconversation,andmemos.Thesecommunicationshavenosetformat,andhavemoreinformationthantheformalcommunication.Itcarriesmuchgossipandrumor,forthisisthenatureofhumanconversation(Lesikar,Flatley,&Rentz,2008).Communicationnetworkismorevaluabletothecompany’soperationsthanafirstimpressionmightindicate.Theformalconsistsoftheofficial,morestablelinesofcommunicationsuchasletters,memos,email.Whatevertheestablishedform(genre)itwillbringwithitcertainexpectationsaboutwhatcanandcannotbesaid,whomayandmaynotsayit,andhowthemessagesshouldbestructuredandworded(Lesikar,Flatley,&Rentz,2008).+StudyXY

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