Communication and the Audience 1
BCOM/230 Business Communication for Accountants: Communication and
the Audience
Analyze the various communication formats used to convey the results of a due diligence report
for ABC Company. Discuss how the choice of communication method (email, memo, letter, and
report) influences the way the information is presented, taking into account the role of the
communicator, the audience, and the formality of the situation. How does each format serve its
purpose in business decision-making?
Word Count Requirement: 750-1000 words.
Communication and the Audience
Team names
BCOM/230 Business Communication for Accountants
Date January 10, 2011
Instructor Name
Abstract
When preparing to communicate information within a business organization a person must first
consider the role, audience, format, and topic. The role represents the person who is writing the
report and his or her position within the organization. The audience is the person or group who
will be receiving the report, for instance a manager, a peer, or the Chief Executive Officer.
When picking a type format, a person first decides it is a formal or informal manner and then

Communication and the Audience 2
select whether he or she wants to send it as a memo, e-mail, letter, report, or presentation. The
topic is the body of the report; it could be a recommendation for action, status of an
investigation, or summary of a meeting. Below is four examples of different methods to
communicating the results of a due diligence report recently completed for ABC Company.
E-mail help making business decisions quickly because it allows prompt interactions
from all associated in the decisions. The example below is an informal e-mail between peer. The
e-mail is from Beth, the staff accountant to the Accounting team. The e-mail advises the
accounting department of the status of the due diligence investigation.
From Beth@ abc_company.net
To Accounting Team@abc_company.net
CC John@ abc_company.net
Subject Financial Statements and data for JJJ Company
Good Morning, Team
We have been working thoroughly for months sifting through the financial statements of the JJJ
Company performing our due diligence in anticipation of acquiring this company. The
investigation has brought to light some surprisingly negative results. After reviewing the data by
sales department, I generated some figures to form a projection report for future sales. Review of
the financial statements is by sales quarter. As the facts compiled, the results were that the sales
numbers were not enough to cover expenditures, thus proving financial instability of JJJ
Company.
Although JJJ Company has many contacts that could obviously strengthen ABC Company’s
portfolio. JJJ Company has no reserves left to sustain the business any longer. Acquiring this
company would be a big financial risk and would prove to be catastrophic for our Company.
We need to wait for the Chief Executive Officer to advise the outcome of the merger. Perhaps
they could think of another way to save JJJ Company. We will hope for the best.

Communication and the Audience 3
I want to thank all of you for your hard work during this assignment. Our department logged
many hours during this due diligence process. I want to indicate that although it is not easy to
stay on top of our regular duties but during the extensive research of the financial documentation,
everybody succeeded. This project was very time-consuming, but we worked as a team,
compiled the information, and presented the facts as best we could. You should be proud of
yourselves.
Thank you.
Beth
Conclusion
E-mail is the most exhilarating business communication development within the past few
years. E-mail has surfaced as a conventional form of company communiqué in a short time. E-
mails sent more daily than there is US postal mail. E-mails received instantly and responded to
quickly, depending on the recipient.
Within business, it is necessary to communicate with fellow employees about important
information. One effective method for communicating is a memo. This particular memo is to
Dana, marketing manager from John, accounting manager. The memo advises marketing
manager of the results of the review of JJJ’s financials. This memo is more informal with some
accounting explanations included. Both of these managers have worked together and conversed
in the past, so it is appropriate that this memo is informal.
Memorandum
To: Dana, Marketing Manager
From: John, Accounting Manager
Date: January 10, 2011

BCOM/230 Business Communication for Accountants: Communication and the Audience

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