BIS/303 Cost Controls and Resource Management System Flowcharts University of Phoenix

Name: BIS/303 Cost Controls and Resource Management System Flowcharts University of Phoenix
Brand: University of Phoenix
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Author: Aiden Campbell

This document involves cost controls and resource management system flowcharts, likely used in a business information systems course at the University of Phoenix.

Aiden Campbell

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Cost Controls 1
Cost Controls and Resource Management System Flowcharts
BIS/303
University of Phoenix
Explain the role of Point-of-Sale (POS) systems and inventory tracking in hospitality
management, focusing on how they integrate with other operational and accounting systems.
Discuss the importance of data accuracy and how management controls and accounting strategies
influence the effectiveness of these systems. Additionally, evaluate the impact of technology
investments in the hospitality industry on accounting control strategies and overall organizational
efficiency. Include an analysis of the challenges that disorganization in inventory tracking, lack
of information, and poor accounting control can pose to a hospitality business.
Word Count Requirement: 1500-2000 words

Cost Controls 2
Cost Controls and Resource Management System Flowcharts
Point-of-Sale and Inventory Tracking
The point-of-sale, or POS, and inventory tracking systems for hospitality
organizations integrate with the other information systems such as accounting and
operations information systems. The accuracy of information input at the POS is critical
because that information is passed on to other systems and databases. The
information input into the POS can be from multiple transactions inputs. These inputs
can be from booking transactions, sales transactions, service transactions, prepay
transactions, after-departure transactions, as well as any other transactions.
Customer information is entered through POS systems by an employee at the
front desk, concierge, over the internet, or phone. The information recorded on the
POS system includes information such as name, address, phone, email, rate, duration,
rewards information, as well as billing information or any other special requests. The
information input into the POS system integrates directly with the accounting and
operations systems through common databases or as part of a larger property
management system. This system would record inventory based on booked
reservations and new reservations coming from the POS system. A central database,
or database management system (DBMS), is used to interface with multiple systems.
“Each work area database interfaces with a central database, the DBMS, which acts as
a centralized warehouse for the entire operation—thus the term data warehouse”
(Tesone, 2006, p. 176). The data stored in the central database can be accessed by
other departments including housekeeping, maintenance, accounting, operations, sales
and marketing, and more.

Cost Controls 3
The operations and accounting departments use process control and
management reporting functions to make informed business decisions. Process control
is important to understand what products and services are being used. “Process control
functions are procedures that track the use of the material resources required to
produce products and services” (Tesone, 2006, p. 173). For example, management
reporting functions may include sales details, revenue volumes, and other reporting
based on data input from the POS systems.
Operations and Accounting can use much of the information from the POS
systems. For example, customer information, rewards information, locations, rates, and
other information is input from the POS system and recorded in the POS database. The
central database can retrieve information from the POS server and interface with the
operations and accounting servers, which can then provide the information to the
respective departments. Operations can use this information to analyze and
understand occupancy rates, length of stay, and other information. Maintaining
accurate inventory information is critical. Accounting can use the information input on
the POS to invoice the customer the correct amount.Point-of-sale
Terminal
(input)
Central Database
DBMS Mainframe
Point-of-Sale
Server
Accounting
Server
Operations
Server
Property Management
System
Input
Name
Address
Rewards
Phone
Email
Billing
Transactions
Process
Control
Management
Reports
Figure 1.1: The flow of information from the POS terminal

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University

University of Phoenix

Subject

Business Management

BIS/303 Cost Controls and Resource Management System Flowcharts University of Phoenix

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