Liberty University BUSI 310 Test Exam 3 Complete Solutions Correct Answers Key

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Liberty University BUSI 310 Test Exam 3Complete Solutions Correct Answers KeyThe use of physical messages communicated by gestures isWhen silence is interpreted to mean agreement is referred to asWhen giving apresentation, the presenter should avoidNon-verbal communicationWhich of the following is NOT considered part of a successful presentation?Which of the following is a responsibility assigned strictly to participants of meetings?Research purports that up to_____ of communication can be bases on gesturesWhich of the following is NOT true regarding general email guidelines?When a manager attempts to resolve conflict using collaboration,The____stage of Tuckman’s Team Development processrepresents a time of change in which closerelationships form an interdependence between members of the group.Which of the following is an example of a non-monetary reward?A positive aspect of teams isAccording to Maslow, physiological, safety, belonging, and esteem are referred to as_____needs.A focus of Job-based motivation is allowing the employee to experienceWhich of the following is a type of conflict that can be found in the workplace?From your reading in Revelation2:2-3,9, 13, 19; 3:8how do each of these verses address reinforcement aspresented in Chapter 6.Note the specific theories to which each of these verses most closely relate.Providesupport for your response.Some of the negative aspects of office politics involve personal agendas, gossip, and using power and status.Give specific examples of evidence that 3 of these were evident in the letters to Timothy. Support your answerwith examples from specific verses._____ is considered the art of public speaking.A disadvantage of the rumor mill isCommon tenants for developing and giving a successful presentation includeThe volume, rate of speech, pitch, pauses, and silences used in speaking to convey a message are referred to asSymptoms ofgroupthink manifest in which three ways?Which of the following is NOT one of the six keys to running a successful meeting?Primary types of teams can includeAccording to John Kotter in his book Leading Change, high performance teams may spend _____ of their timereceiving training on technical and interpersonal skills.When a manager deals with conflict through accomodation,The three parts of the motivation equation used in Vroom's Expectancy theory areWhich of the following is NOT an example of constructive conflict?Members of a _____ manage the day-to-day operations of a process or department.Evidence has suggested that people retain more data _____ than audibly._____ consists of the speaker's knowledge of the subject matter being presented.Personal territory that ranges from 2 to 4 feet isResearch purports that up to _____ of communication can be bases on gesturesAll of the following are examples of non-verbal communication EXCEPTAll of the following are key points to active listening EXCEPTThe structure of a presentation should beHerzberg defined job motivators to includeSkinner's Behavior Modification theory consists ofinvolves responding to subordinates with positive reinforcement, negative reinforcement, punishment, orextinction.Which of the following is a benefit of a team to an individual?According to Maslow, physiological, safety, belonging, and esteem are referred to as _____ needs.theory helps to explain why many workers are not motivated on their jobs.The ____ stage ofTuckman's Team Development process represents a time of change in which closerelationships form an interdependence between members of the group.In Vroom's Expectancy Theory, a potential barrier for employees that manager's need to concentrate on wouldbeWhich of the following is NOT a dimension in Hackman and Oldham's Job Design Model?What is the correct order of the stages of Team Development listed by Bruce Tuckman?

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Members of a _____ manage the day-to day operations of a process or department.When a manager deals with conflict through accommodation,According to John Adams Equity Theory, an individual who believes that the treatment is equitable such that theoutcomes equal the inputs will likelyCollaboration can occur byanything that causes interference in a message's true intent and interferes with effective communicationfinal step in the communication process and determines how successful the sender was in transferring themessage as originally intendedresearch shows that up to ___ percent of communication may be based upon gestures alonehave profound affect on perceptionThe manner of a presentation that allows the audience to logically follow the speaker’s message.The physical messages communicated by gestures.Person-to-person conversation exchange that occurs through dialogue between two people or a group of people.Define the limitations of acceptable and unacceptable behaviors and set the standards of appropriate behaviors,beliefs, and perceptions, and feelings.When a group member offers an opinion rather than make recommendations against the group consensus.Sender, receiver, meaning, encoding, message transmittal, channel.Allow organizations to communicate directly wither other business, consumers, and the friends of thoseconsumers.Accurate data used to support a presentation.When the striving for unanimity overrides a group’s motivation to realistically appraise alternative courses ofactions.The number one social marketing platform and is utilized by 61% of Fortune 500 companies.Includes body movements, physical distance, facial expressions, and voice intonations.Vocal cues other than words.An informal channel of communication inevitable in office environments of three or more people.The sharing of thoughtsthrough the meaning of words.Provides way for organizations to provide information and connect with fans, customers, employees, andsupporters.The final step in the communication process and determines the success of the sender in transferring a message.Forms of expression that does not utilize written or spoken words.The use of time to convey a message.Includes office etiquette, email etiquette, dining etiquette, and business meeting etiquette.Occur when the sender says one thing but their actions, body language or appearance communicates another.Click“Solutions”to find more stuff from Liberty University.Question 12 out of 2 pointsTheuseofphysicalmessagescommunicatedbygesturesisSelectedAnswer:KinesicsQuestion 22out of 2 pointsWhensilenceisinterpretedtomeanagreementisreferredtoasSelectedAnswer:AsharedillusionofunanimityQuestion 32 out of 2 pointsWhengivingapresentation,thepresentershouldavoid

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SelectedAnswer:ReadingfromnotesQuestion 42 out of 2 pointsNon-verbalcommunicationSelectedAnswer:BothBandCQuestion 52 out of 2 pointsWhichofthefollowingisNOTconsideredpartofasuccessfulpresentation?SelectedAnswer:SimplicityQuestion 62 out of 2 pointsWhichofthefollowingisaresponsibilityassignedstrictlytoparticipantsofmeetings?SelectedAnswer:ConsideringwhetheracommentwillcontributetotheunderstandingofanissueQuestion 72 out of 2 pointsResearchpurportsthatupto_____ofcommunicationcanbebasesongesturesSelectedAnswer:70%Question 82 out of 2 pointsWhichofthefollowingisNOTtrueregardinggeneralemailguidelines?SelectedAnswer:WritinginallcapswhenappropriateQuestion 92 out of 2 pointsWhenamanagerattemptstoresolveconflictusingcollaboration,SelectedAnswer:BothpartiestrytosatisfytheirgoalsbycomingupwithasatisfactorysolutionQuestion 102 out of 2 pointsThe____stageofTuckman’sTeamDevelopmentprocessrepresentsatimeofchangeinwhichcloserelationshipsformaninterdependencebetweenmembersofthegroup.SelectedAnswer:NormingQuestion 112 out of 2 points

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Whichofthefollowingisanexampleofanon-monetaryreward?SelectedAnswer:BothAandDQuestion 122 out of 2 pointsApositiveaspectofteamsisSelectedAnswer:BothindividualandteamperformanceisevaluatedbytheteamgoalQuestion 132 out of 2 pointsAccordingtoMaslow,physiological,safety,belonging,andesteemarereferredtoas_____needs.SelectedAnswer:DeficitQuestion 142 out of 2 pointsAfocusofJob-basedmotivationisallowingtheemployeetoexperienceSelectedAnswer:JobenlargementQuestion 152 out of 2 pointsWhichofthefollowingisatypeofconflictthatcanbefoundintheworkplace?SelectedAnswer:BothAandCQuestion 1610 out of 10 pointsMatchthefollowingoQuestionSelectedMatchStructureC.Themannerofapresentationthatallowstheaudiencetologicallyfollowthespeaker’smessage.KinesicsJ.Thephysicalmessagescommunicatedbygestures.InterpersonalCommunicationD.Person-to-personconversationexchangethatoccursthroughdialoguebetween

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