Name: Liberty University BUSI 311 Quiz 2 Complete Solutions Correct Answers Key
Brand: Liberty University
Price: 3 USD
Availability: InStock
Author: Victoria Stewart

Liberty University BUSI 311 quiz 2 complete solutions correct answers key
6 different versions
Question 1 Which one of the EI (Emotional Intelligence) dimensions has the definition of "Social
awareness skill, putting yourself in another's shoes"?
Question 2 Which theory places its attention on the leader's style and the work situation but also
recognize the importance of setting goals for employees?
Question 3 Which of the following is not one of the four steps in Action Inquiry?
Question 4 Which of the following is not identified as a category of systematic biases that limits
one's ability to accurately think about a situation?
Question 5 Which is a challenge of key healthcare leadership?
Question 6 What is (are) the focus area(s) for healthcare leadership ethics?
Question 7 Extrinsic theories of motivation include
Question 8 Find a leadership theory that correctly matches the stated leadership focus.
Question 9 Which of the following competencies is more leadership oriented than management
oriented?
Question 10 Which of the following statements best describes how individuals perceive
information?
Question 11 Which is a barrier of key healthcare leadership?
Question 12 Which of the following is a cognitive obstacle to communication in organizations?
Question 13 The identification phase of problemsolving involves
Question 14 Find an incorrect statement about leadership in today's healthcare industry.
Question 15 Which of the following is an important organizational behavior issue for healthcare
managers?
Question 16 _______ are mental shortcuts in judgment and decisionmaking.
Question 17 A physician who believes a medical error occurred due to _______ may be making a

fundamental attribution error.
Question 18 The healthcare leader who is concerned about the future, as well as today's business,
must
Question 19 Selfactualization needs focus on
Question 20 Engaged health care workers demonstrate the following characteristics
Question 21 ______ are abstractions of reality that explain how things work.
Question 22 This generation values education, training and growth opportunities, flexibility, and is
considered risk averse.
Question 23 Choose an inappropriate key leadership protocols.
Question 24 Managers interested in revitalizing employees focus on getting them to
Question 25 Which of the following is not a proven strategy for reducing thinking errors in the
workplace?
Question 26 Which is a leader development rather than a leadership development?
Question 27 Which of the following is not a major challenge for healthcare managers today?
Question 28 According to the text, managers contribute to organizational learning by
Question 29 Which is an incorrect statement about the future of the healthcare field?
Question 30 Acquired needs resulting from life experiences focus on

Question 1 Which one of the EI (Emotional Intelligence) dimensions has the definition of "Social
awareness skill, putting yourself in another's shoes"?
Selected Answer: B. Empathy
Question 2 Which theory places its attention on the leader's style and the work situation but also
recognize the importance of setting goals for employees?
Selected Answer: A. PathGoal Theory of leadership
Question 3 Which of the following is not one of the four steps in Action Inquiry?
Selected Answer: E. Reasoning
Question 4 Which of the following is not identified as a category of systematic biases that limits
one's ability to accurately think about a situation?
Selected Answer: C. Requesting information on/about another person's beliefs and assumptions
Question 5 Which is a challenge of key healthcare leadership?
Selected Answer: C. Physicians
Question 6 What is (are) the focus area(s) for healthcare leadership ethics?
Selected Answer: D. A and B
Question 7 Extrinsic theories of motivation include
Selected Answer: D. None of the above
Question 8 Find a leadership theory that correctly matches the stated leadership focus.
Selected Answer: B. LeaderMember Exchange Theory of leadership: Interactions between leader
and subordinate
Question 9 Which of the following competencies is more leadership oriented than management
oriented?
Selected Answer: A. Determining strategies for the future
Question 10 Which of the following statements best describes how individuals perceive
information?

Selected Answer: C. Because humans only absorb part of the information they perceive, their
actions are based on incomplete knowledge.
Question 11 Which is a barrier of key healthcare leadership?
Selected Answer: B. New technology
Question 12 Which of the following is a cognitive obstacle to communication in organizations?
Selected Answer: C. Status differences between sender and receiver (X)
Question 13 The identification phase of problemsolving involves
Selected Answer: D. Identifying causes of problems and generating solutions
Question 14 Find an incorrect statement about leadership in today's healthcare industry.
Selected Answer: A. Many clinicians have the management training which would help them in
their new roles.
Question 15 Which of the following is an important organizational behavior issue for healthcare
managers?
Selected Answer: C. Professional autonomy of physicians
Question 16 _______ are mental shortcuts in judgment and decisionmaking.
Selected Answer: C. Heuristics
Question 17 A physician who believes a medical error occurred due to _______ may be making a
fundamental attribution error.
Selected Answer: A. A negligent nurse
Question 18 The healthcare leader who is concerned about the future, as well as today's business,
must
Selected Answer: A. continuously reassess how he/she fits in the organization
Question 19 Selfactualization needs focus on
Selected Answer: B. Higher level needs
Question 20 Engaged health care workers demonstrate the following characteristics

Selected Answer: D. All of the above
Question 21 ______ are abstractions of reality that explain how things work.
Selected Answer: C. Mental models
Question 22 This generation values education, training and growth opportunities, flexibility, and is
considered risk averse.
Selected Answer: C. Generation X
Question 23 Choose an inappropriate key leadership protocols.
Selected Answer: D. Perfectionism
Question 24 Managers interested in revitalizing employees focus on getting them to
Selected Answer: D. All of the above
Question 25 Which of the following is not a proven strategy for reducing thinking errors in the
workplace?
Selected Answer: E. Management memos and policies
Question 26 Which is a leader development rather than a leadership development?
Selected Answer: C. The leader in collaboration with the superior
Question 27 Which of the following is not a major challenge for healthcare managers today?
Selected Answer: A. Labor surpluses
Question 28 According to the text, managers contribute to organizational learning by
Selected Answer: E. Helping individuals and members change their perceptions and mental
models
Question 29 Which is an incorrect statement about the future of the healthcare field?
Selected Answer: A. The recently enacted Patient Protection and Affordable Care for America Act
will provide full health care reform.
Question 30 Acquired needs resulting from life experiences focus on

Loading page 6...

Selected Answer: C. Affiliation
1. Prior to entering the exam room for the first
patient visit/evaluation, it is important to:
a. Have prescription from the patient's primary care
physician.
b. Have the patient's diagnosis.
c. Have the patient's insurance information
2. The Initial Evaluation in an O&P facility is an universal
encounter and is always the same from patient to patient
False
3. Patient expectations include
a. Activities of daily living
b. Work related requirements
c. Social related environment
4. The practitioner physical evaluation should include:
a. Range of Motion
b. Manual Muscle Testing
c. Condition of the skin
d. Skeletal, muscular, or neurological problems
5. In determining intervention it is important to know if
the device is worn or broken, still provides appropriate
comfort, function, and cosmesis in an effort to
determine if the device has reached its "lifetime use"
true
6. Medicare guidelines specify replacement of an O&P
device every 5 years and/or when medically necessary
and justified by report

Loading page 7...

true?
7. The patient must initially present with a generic
prescription (eg. "Left BK Prosthesis" or "Eval/Consult BK
Prosthesis"), but must be followed up with an itemized
prescription which includes Diagnosis, ICD-9 code, all L-
codes with modifiers and descriptions, and physicians's
name, address, NPI#, and signature.
False?
8. If a patient has both Medicare and Medical (Medicaid),
your facility will be paid at 100% of Medicare Allowable
rate. Tor F??
...
10. Which is NOT true regarding an ABN - Advanced
Beneficiary Notice:a. ??
A notice of non-coverage by Medicare
b. Notifies beneficiary of liability for payment
c. Protects provider from liability
d. Ensures patient responsibility even if unsigned by
patient.
External domains of health care management include all
of the following
community demographics/needs, licensure, accreditation,
regulations, stakeholders demands, competitors, medicare
and Medicaid, managed care organizations/insurers
--The external domain refers to the influences, resources,
and activities that exist outside the boundary of the
organization but that significantly affect the organization
The main difference between direct care and non-direct
care settings is
• Direct care settings: provide care directly to a patient,
resident or client who seeks services from the
organization.

Loading page 8...

• Non-direct care settings: not directly involved in
providing care to persons needing health services; support
the care of individuals through products and service made
available to direct care settings.
Provision of care
Team management means?
...
This competency enables a manager to communicate
with and work well with other individuals.
Interpersonal
This competency involves the ability to critically analyze
and solve complex problems
Conceptual
This function requires the manager to set a direction and
determine what needs to be accomplished
Planning
From the Leadership styles for Healthcare personnel,
which one focus on personal development and
recommended for the top personnel
Coaching style
Which of the following competencies is more leadership
oriented than management oriented?
Determining strategies for the future
Which one of the EI (Emotional Intelligence) dimensions
has the definition of "Social awareness skill, putting
yourself in another's shoes"?
Empathy
Which statement is true about Followership?

Loading page 9...

it should be recognized as a necessary component for an
effective leader
Which theory places its attention on the leader's style
and the work situation but also recognize the
importance of setting goals for employees?
Path-Goal Theory of leadership
Which is a challenge of key healthcare leadership?
Physicians
All employees are motivated by money
false
Avoidance learning is often referred to as positive
reinforcement.
false
Extrinsic theories of motivation include:
extrinsic- represents the removal of positive rewards for
undesirable behaviors
Extrinsic Rewards: money, benefits, flexible schedules, job
responsibilities, promotions, status change, supervision,
praise/feedback, strong leader, inspirational people,
nurturing organizational culture
Engaged health care workers demonstrate the following
characteristics
-Are move productive
-More focused on patient care and treatment
-Are safer
-Are loyal to their emplyers
- Model positive behaviors of management
-Witness greater profitability for a provider than a
disengaged employee

Loading page 10...

This generation values education, training and growth
opportunities, flexibility, and is considered risk averse.
gen. X
This generation is image conscious, team-oriented,
values instant gratification, and is achievement-oriented.
Millennials
Which of the following is considered to be a good
motivational strategy?
Tailor rewards
Satisfaction progression refers to the interplay up and
down Maslow's continuum of needs.
false
The O&P Alliance is built upon three consensus priorities:
Quality of care and practitioner qualifications, O&P
coverage and reimbursements, O&P education and
research
Two major functions of the American Board for
Certification (ABC):
Practitioner Certification, Facility Accreditation
. If a patient with an AFO on one side has started to
develop foot ulcers on the sound side, what is the
appropriate action (under the Code of Professional
Responsibility)?
Notify the physician as soon as possible
. If a trans tibial patient came in with a worn out SACH
foot 1 year after delivery of the prosthesis, what is
allowed under the Code of Professional Responsibility?
Replace the SACH foot without a prescription

Loading page 11...

In Formulation of the Treatment Plan, a practitioner
would design an intervention by carrying out the
following: ???
...
. In the Assessment domain the ABC Scope of Practice,
the practitioner would not evaluate _____________.
Gait training
Modification of the model, tracing, or CAD data is part of
which domain of the ABC Scope of Practice?
Implementation of the treatment plan
If you observed an ABC certified technician in a local
scoliosis clinic, who repeatedly stated to the orthopedic
physician and physical therapist that they were "ABC
certified" what would be the proper action to take?>
...
Participation in continuing education is part of what
domain of the ABC Scope of Practice?
Promotion of competency and enhancement of the O&P
profession
Rehabilitation teams serving the needs of O&P patients
most often consist of:
Physician, O&P Practitioner, Physical Therapist
_______ employs a structured process called DMAIC,
which stands for Define, Measure, Analyze, Improve, and
Control
Six Sigma
Tame problems can be ______; wicked problems are
_______.
Defined; difficult to define and hard to resolve

Loading page 12...

Which aspect of quality does CQI focus upon to improve
quality?
Process
The Institute of Medicine (IOM) defined disability as the
interaction between impairments and functional
limitations and the surrounding environment; this model
is considered a:
social model
. Research methods have been developed to appraise,
describe, and compare the relative value of health
services; these methods are called
Cost effectivieness analyis
As ICF developed as the newest model of disability, what
concept was defined as the ultimate goal of
rehabilitation?
Participation
Name a performance based outcome measure commonly
used to evaluate lower limb O&P interventions
L-test
The definition of quality provided by the Institute of
Medicine is the most widely accepted definition of health
care quality. Which of the following are NOT parts of the
definition?
They should provide value consistent with the cost
structure of the health care organization
The Baldrige Award feature 9 criteria arranged in a
struture-process-outcome framework. Which of the
following is NOT a strutural aspect of quality in the
Baldrige Award Criteria
staff focus

Loading page 13...

By placing the capacity aspects of disability on a
continuum with health, which disability model makes it
possible to measure health and disability with the same
domains of functioning?
ICF
A Theory Y manager would believe the following about
employee behavior
Most employees seek the opportunity to contribute to the
organization
Participation in the VHA Medical Team Training program
was associated with
A lower surgical mortality rate
. Whatever the quality improvement approach, what key
concept(s) is/are common between each approach??
...
The key goal in EBP is to improve patient outcomes.
What are 3 major inputs to help you select the best
patient outcome measures?
Clinical expertise, patient values and expectations, best
evidence available
Costs of teamwork include:
• Meeting time, place to meet and food and coffee;
• Opportunity costs, i.e, how that time might have been
better spent;
• Perceived loss of autonomy;
• Risk-taking associated with letting go of one's turf, and
• Resistance to organizational change.
Some of the benefits of effective healthcare team are:
...
Who benefits most from an interdisciplinary O&P team?
The O&P patient

Loading page 14...

The term effectiveness of clinical care can be addressed
with which of the following questions?
Are the right things done?
Evidence Based Practice is best defined as: Integration of
the best available scientific research with
__________________ to make patient care decisions
Clininician's expertise
Avedis Donabedian defined health care quality as having
which of the following components??
...
definition of disability that prioritizes the how the
functions of the individual influence disability:
Functional model
The ICF classification incorporates a biopsychosocial
model that views disability and functioning as
interactions between health conditions, such as disease
and trauma, and contextual factors including
environmental and personal factors.
TRUE
The ICF level is based on three levels of functioning
Body functions and structures, activities, participation
What do the four letters in the PDCA Model represent?
Plan-Do-Check-Act
A health service that has risks or costs that outweigh its
benefits is the definition of which of the following terms?
Overuse
The MBTI can be used to

Loading page 15...

These preferences will help team members better
appreciate each other's contributions. They also help to
establish leadership and followership roles
A(n) ________ is a mental representation that contains
what one knows about an event or thing.
SCHEMA
Theory Y manager would believe the following about
employee behavior
Most employees seek the opportunity to contribute to the
organization
Because human capacity to accurately process large
amounts
of information is limited, people compensate
With simplifying rules called heuristics
cognition, ________ refers to the tendency to perceive
what we
anticipate seeing.
EXPECTANCY
The purpose of studying of organization behavior is to:
Improve the management of people in the workplace
Work behaviors can be studied at these three levels in an
organizatation
Group, organizational, and individual
How do the Mission, Vision and Value statements tie to
the
strategic plan?
They are reaffirmed during the planning process to ensure
they are aligned with future strategic directions
What is the main purpose of strategic planning?
To identify how market forces may affect the organization

Loading page 16...

Liberty University BUSI 311 Quiz 2 Complete Solutions Correct Answers Key

Study Now!

Document Details

Related Documents

Liberty University BUSI 400 Individual Assurance of Learning Exercise 1 complete solution correct answers key

Liberty University BUSI 320 connect homework 3 correct answers 100% guaranteed with explanations

Liberty University BUSI 400 Individual Case Analysis 1 complete solutions correct answers key

Liberty University BUSI 342 Exam 3 Quiz 3 Test Complete Solution Correct Answer Key

Liberty University BUSI 310 test 1 exam 1 Complete Solutions Correct Answers Key

Liberty University BUSI 330 Midterm Exam Complete Solutions Correct Answers Key

Liberty University BUSI 409 Midterm Exam Complete Solutions Correct Answers Key

Liberty University Busi 310 Test Exam 2 Complete Solutions Correct Answers Key

Liberty University BUSI 310 Test Exam 3 Complete Solutions Correct Answers Key

Liberty University BUSI 310 Test Exam 4 Complete Solutions Correct Answers Key

Company

Explore

Study Tools