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Management Decision-Making, Strategies, and Organizational Dynamics

Study of management strategies and decision-making dynamics.

Claire Mitchell
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Management Decision-Making, Strategies, and Organizational DynamicsQuestion 16 out of 6 pointsABC Company is attempting to decide whether or not to launch a new $10 millionadvertising campaign for a product whose sales have been lagging wellbelow the projectedsales for this product. This represents which type of decision for the organization?SelectedAnswer:D.NonprogrammedCorrectAnswer:D.NonprogrammedResponseFeedback:In nonprogrammed decision making, rules do notexist because the situation isunexpected or uncertain and managers lack the information they would need todevelop rules to cover it.Question 26 out of 6 pointsWhen Matsushita sells its TVs and VCRs using the same basic marketingapproach in variouscountries. Matsushita is pursuing:SelectedAnswer:C.aglobalstrategy.CorrectAnswer:C.aglobalstrategy.ResponseFeedback:If managers decide that their organization should sell the same standardizedproduct ineach national market in which it competes, and use the same basicmarketing approach, they adopt a global strategy.Question 36 out of 6 pointsIn a meeting, after hearing one member describes a problem to be addressed, all members ofagroup first wrote down ideas and solutions. After this, everyone shared those suggestionswithout criticism. The group, one by one, clarified, critiqued, and then discussed thealternatives in the sequence in which they were first proposed. Finally, each member rankedall the alternatives, and the highest-ranking alternative was chosen. This process is called:SelectedAnswer:D.nominalgrouptechnique.CorrectAnswer:D.nominalgrouptechnique.ResponseFeedback:In the nominal grouptechnique, the following procedure is used: (1) Onemanager outlines the problem to be addressed, and 30 or 40 minutes areallocated for group members, working individually, to write down their ideasand solutions. (2) Managers take turns reading their suggestions to the group.One manager writes all the alternatives on a flip chart. No criticism or evaluation

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of alternatives is allowed until all alternatives have been read. (3) Thealternatives are then discussed, one by one, in the sequence in which they werefirst proposed. (4) When all alternatives have been discussed, each groupmember ranks all the alternatives from most preferred to least preferred, and thealternative that receives the highest ranking is chosen.Question 46 out of 6pointsWhich of the following is NOT a part of developing and clearly communicating a sexualharassment policy endorsed by top management?SelectedAnswer:A.EnsurethatallegedharassersarefairlytreatedCorrectAnswer:A.EnsurethatallegedharassersarefairlytreatedResponseFeedback:Ensuring that alleged harassers are fairly treated is a part of using a faircomplaint procedure to investigate charges of sexual harassment.Question 56 out of 6 pointsUponjoining a new firm, Carrie understands from her colleagues that the organization placesa high value personal integrity and does not tolerate any sort of unethical behavior. Suchunwritten, informal codes of conduct are referred to as:SelectedAnswer:B.norms.CorrectAnswer:B.norms.ResponseFeedback:Freedom from inner conflict is inner harmony, which is a terminal value.Question 66 out of 6 pointsA marketing manager wants to budget the advertising for a newproduct launch. She is tryingto determine the amount of money that her company can afford to spend on advertising thisnew product. Which of the following criterion of decision-making is the marketing managerfocusing on?SelectedAnswer:C.EconomicfeasibilityCorrectAnswer:C.EconomicfeasibilityResponseFeedback:Managers must decide whether the alternatives are economically feasible—that is, whether they can be accomplished given the organization'sperformance goals.Question 76 out of 6 points
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