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Solution Manual for Human Relations: Interpersonal, Job-Oriented Skills, Fourth Canadian Edition

Need to ace your assignments? Use Solution Manual for Human Relations: Interpersonal, Job-Oriented Skills, Fourth Canadian Edition for detailed, easy-to-understand solutions to textbook questions.

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Human Relations: Interpersonal, Job-Oriented SkillsCHAPTER 1A FRAMEWORK FOR INTERPERSONAL SKILL DEVELOPMENTThe first chapter sets the stage for improving interpersonal relations in organizations by presenting aframework for interpersonal skills development and training. Students who follow the presented frameworkwill increase the probability of enhancing their interpersonal relations in the workplace.CHAPTER OUTLINE AND LECTURE NOTESMany people are held back from promotions and pay raises, and even lose their jobs, because of poorinterpersonal relations (relationships with people.)I. PLAN OF THE TEXTIn each chapter, a three-part strategy is presented for achieving interpersonal effectiveness required in today’sworkplace.1.Key concepts required for understanding a particular aspect of interpersonal relationships arepresented.2.Specific suggestions or behaviour guidelines for improvement are provided3.Self-quizzes and other activities are presented to give the student the opportunity to improve.Much of the book is about interpersonal skills training, which is the teaching of skills in dealing with othersso they can be put into practice. Interpersonal skills are sometimes referred to assoft skills, whereas technicalskills are referred to ashard skills.II. A MODEL FOR IMPROVING INTERPERSONAL SKILLSA five-part learning model is presented for acquiring and improving interpersonal skills.A. Goal or Desired State of AffairsA goal helps provide motivation and makes it possible to exercise the self-discipline necessary to followthrough on your plans. Key points for effective goal setting include the following:1.State each goal as a positive statement2.Formulate specific goals3.Formulate concise goals4.Set realistic goals as well as stretch goals5.Set goals for different time periods

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Subject
Psychology
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Human Relations: Interpersonal, Job...

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