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WCM 610: Conflict Resolution Toolkit: Sample Cover Sheet Southern New Hamphire University

A sample cover sheet for the Conflict Resolution Toolkit project in WCM 610 at Southern New Hampshire University.

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Page1of2WCM 610: Conflict Resolution Toolkit: Sample Cover SheetSouthern New HamphireUniversityEnterToolkit ProjectMilestone Number and TitleHereInstructionsThisassignment affords students the opportunity to “design” a sample workplace conflictmanagement toolkit by identifying best practices infourmajor categories of conflictmanagement.oFor eachmilestonesample you are submitting in this category, identify the samplestrategy and complete your analysis of the sample.oEven if you submit multiple samples for each category, onlyoneSample Cover Sheet isrequired percategory.oAttach the sample strategy or plan as a separatedocument in Word or PDF format.Ifyou find your sample on a website, be sure to place it into a Word document ratherthan providing a link to the site.Enterabrief description of the strategy.Mediation is a conflict resolution strategy where a neutral third party helps two or more individualsor groups in dispute to reach a mutually acceptable solution. The mediator facilitatescommunication, helps clarify issues, and encourages understanding, but does not impose a decision.This strategy is commonly used in workplace conflicts where open communication and cooperationare necessary to resolve disagreements, maintain relationships, and ensure productivity. Mediationcan be effective for both interpersonal and team-based conflicts.Support your rationale for selecting the strategy as a best practice.Include resourcesandreferencesthat support this strategy as a best practice.Rationale for Selecting Mediation as a Best Practice:Mediation is widely recognized as one of the most effective strategies for resolving workplaceconflicts. This is due to several reasons:1.Promotes Open Communication:Mediation encourages all parties involved to share theirperspectives openly and constructively. This helps in addressing misunderstandings andfostering a more collaborative approach to problem-solving, which is critical in a professionalenvironment (Moore, 2014).2.Cost-Effective:Unlike formal litigation or arbitration, mediation is typically a low-costmethod of resolving disputes. It avoids expensive legal fees and the time-consuming natureof court proceedings, making it an attractive choice for organizations seeking to resolveconflicts efficiently (Wall & Callister, 1995).

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Document Details

University
Southern New Hampshire University
Course
WCM 610
Subject
Business Management

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