Human Resource Management, 10th Edition Solution Manual

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Chapter 1Manual–Human Resource Management: Gaining aCompetitive AdvantageExplanation of the Instructors Manual:This instructor’s manual was developed to assist the individual in using the materialpresented in the textbook within the context of a classroom. It is important to notethat in developingthemanual, it was not assumed the instructorteaching thiscourseisversed inHuman Resource Management (HRM)as a practitioner,researcher,or faculty member. Thus, within this manual, a summary for eachchapter is provided to help give context and structure for the instructor. Within eachsummary are also potentialissues that,through awareness may assist in instructionand student understanding of the presented material.Following eachchaptersummary are suggested responses and guidance for thechaptermaterials, including potential answers for case studies, end of chapterquestions,and other materials. New tothe instruction manual is areference guide tothe two leading professional Human Resource Management Bodies of Knowledge:the Society for Human Resource Management Body of Competency and Knowledge,and the Human Resource Certification Institutes’ A Guide to the HR Body ofKnowledge.While not a complete study guide for examination, this may assistinstructors to connectmaterials for those students who are interested, while alsoproviding further instruction within the practice of HRM.The full reference guideisavailable andincludes a breakdown of each chapter.Reference to the ChapterPowerPointsand available CONNECT materials are alsoincluded in each chapter.Chapter1Summaryfor InstructorsThis chapter discusses the role of Human Resource Management (HRM) in gaining acompetitive advantage. Itprovides a foundation for the rest of the chapters bydescribingthe role HRM plays within organizations and the skills HRM practitionersneed for any company to be competitive.Within thischapterarethe competitivechallenges that U.S. companies currently facewhich influence their ability to meetthe needs of shareholders, customers, employees, and other stakeholders andsupport as to how thesecompetitive challenges are influencing HRM. A fullsummary is provided in the textbook on page 55.At the end of this chapter, instructors should ensure students understand HRM as apractice, HR as a department and be prepared todelineate between the two (LO1-1,LO1-6,LO1-7). Further, students should be able to discuss the different HRMpractices (LO1-7),which are outlined towards the end of the chapter.Accomplishingboth tasks will help supportstudents in subsequent chapters, however,itcan be adifficult task given the current perceptions of HRM and HR departments, as wellasthe potential for students wholack exposure to such ideas and practices.Anotherdifficultymay be withhaving students seeing themselves asmanagers,andnot employees.Oftenthe exposure students have hadwith HRMis when theyhavebeeninterviewed–not as themacting as the interviewer.Thus, the instructor may

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