Organizational Behaviour: Improving Performance And Commitment In The Workplace, Second Canadian Edition Solution Manual

Organizational Behaviour: Improving Performance And Commitment In The Workplace, Second Canadian Edition Solution Manual provides expert solutions to textbook questions, making complex problems easier to solve.

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Chapter 01 - What is Organizational Behaviour?1-1Chapter 1What Is Organizational Behaviour?CHAPTER OVERVIEWOrganizational behaviour is a field of study devoted to understanding andexplaining the attitudes and behaviours of individuals and groups inorganizations. The two primary outcomes of organizational behaviour are jobperformance and organizational commitment. This chapter explores the factorsthat affect these outcomes, and shows how scientific studies provide evidencethat good organizational behaviour policies are linked to employee productivity,firm profitability, and even firm survival. This chapter also shows how we “knowwhat we know” about organizational behaviour by describing the scientificresearch process.LEARNING OUTCOMESAfter reading this chapter, you should be able to answer the following questions:1.1What is the definition of “organizational behaviour” (OB)?1.2What are the two primary outcomes in studies of organizationalbehaviour?1.3What factors affect the two primary OB outcomes?1.4Why might firms that are good at OB tend to be more profitable?1.5What is the role of theory in the scientific method?1.6How are correlations interpreted?CHAPTER OUTLINEI.What Is Organizational Behaviour?Try This!:Open the very first class by asking them to picture their worstcoworker ever and to list the things that person did to earn “worst coworker”status. Then have them do the same with the best coworker ever, listing thethings that person did to earn “best coworker” status. Both of these listsshould be written on the board, a process that will result in a table similar toTable 1-1. Then get them to understand the importance of explaining why thetwo people act so differently. That process of explanation is what OB is allabout.

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