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Strategic Human Resource Management Assignment 4: HR Training Class

Assignment on HR training.

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Assignment 4:HRTraining Class1Assignment 4:HR Training ClassDJhonna M. JonesDr.G. Stan Reeley, Jr., Ph.D.Strategic Human Resource Management03 December 2014TurnItIn:17%In your paper, you discuss the design and implementation of a customer service training programwithin a company. How does a training needs assessment contribute to the success of thisprogram? Additionally, explain why a combination of classroom-based role play and seminartraining was selected as the method for delivering the training. How would you motivateemployees to attend and engage in the training, and how could you assess the effectiveness of theprogram post-training?Word count requirement:600-700 words.4o mini

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