Test Bank For A Guide to Crisis Intervention, 6th Edition

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1. Ego strength refers toa. how proud and self-centered the person is.b. the energy required to overcome post-traumatic stress disorder.c. the ability to understand the world realistically and act upon it to get one’s needs met.d. All of the above.ANSWER:cPOINTS:1DIFFICULTY:EasyREFERENCES:Other Factors Determining Danger or OpportunityQUESTION TYPE:Multiple ChoiceHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_01_08 - Discern characteristics of effective coping peopleNATIONAL STANDARDS:United States - CACREP 3 c. - Theories of normal and abnormal personalitydevelopmentDATE CREATED:10/28/2017 10:32 AMDATE MODIFIED:10/28/2017 10:46 AM2. The focus on client responsibility and choice best represents which theoretical approach?a. Existentialb. Humanisticc. Behaviorald. CognitiveANSWER:aPOINTS:1DIFFICULTY:MediumREFERENCES:Existential TheoryQUESTION TYPE:Multiple ChoiceHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_01_02 - Increase functioning in a person going through a crisisNATIONAL STANDARDS:United States - CACREP 5 a. - Theories and models of counselingDATE CREATED:10/28/2017 10:32 AMDATE MODIFIED:10/28/2017 10:46 AMPage1

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3. The concept of limited psychic energy comes from which theory?a. Existentialb. Humanisticc. Cognitived. Psychoanalytice. BehavioralANSWER:dPOINTS:1DIFFICULTY:MediumREFERENCES:Psychoanalytic TheoryQUESTION TYPE:Multiple ChoiceHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_01_02 - Increase functioning in a person going through a crisisNATIONAL STANDARDS:United States - CACREP 5 a. - Theories and models of counselingDATE CREATED:10/28/2017 10:32 AMDATE MODIFIED:10/28/2017 10:46 AM4.A person who has experienced a crisis event can benefit from it througha. personal growth, as a result of successfully dealing with the crisis.b. financial opportunity, as a result of a lawsuit or worker’s compensation claim.c. learning to use their ego defense mechanism.d. Both A and B.ANSWER:aPOINTS:1DIFFICULTY:MediumREFERENCES:Crisis as Both Danger and OpportunityQUESTION TYPE:Multiple ChoiceHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_01_02 - Increase functioning in a person going through a crisisNATIONAL STANDARDS:United States - CACREP 3 g. - Effects of crisis, disasters, and trauma on diverseindividuals across the lifespanDATE CREATED:10/28/2017 10:32 AMDATE MODIFIED:10/30/2017 8:05 AMPage2

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5. Trauma-Informed Care is used in many state and federal agencies. It focuses on three key elements,notincludinga. realizing the high incidence of trauma.b. recognizing the effects of trauma on the individual.c. reorganizing resources to minimize risk of crisis incidents.d. responding by acting on the knowledge gained.ANSWER:cPOINTS:1DIFFICULTY:MediumREFERENCES:Trauma-Informed CareQUESTION TYPE:Multiple ChoiceHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_01_06 - Be aware of trauma-informed careNATIONAL STANDARDS:United States - CACREP 5 m. - Crisis intervention, trauma-informed, andcommunity-based strategies, such as Psychological First AidDATE CREATED:10/28/2017 10:32 AMDATE MODIFIED:10/28/2017 10:46 AM6. Managed Care replaced the use of indemnity insurance companies for payment of mental health services in thea. 1960s.b. 1970s.c. 1980s.d. 1990s.e. 2000s.ANSWER:cPOINTS:1DIFFICULTY:EasyREFERENCES:The Rise of Managed CareQUESTION TYPE:Multiple ChoiceHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_01_03 - Understand the beginning of the history of crisis interventionNATIONAL STANDARDS:United States - CACREP 1 a. - History and philosophy of the counseling professionand its specialty areasDATE CREATED:10/28/2017 10:32 AMDATE MODIFIED:10/28/2017 10:46 AMPage3

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7. Factors influencing a person’s response to crisis include theira. social resources.b. material resources.c. personal (internal) resources.d. Both A and C.ANSWER:dPOINTS:1DIFFICULTY:MediumREFERENCES:Other Factors Determining Danger or OpportunityQUESTION TYPE:Multiple ChoiceHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_01_08 - Discern characteristics of effective coping peopleNATIONAL STANDARDS:United States - CACREP 3 c. - Theories of normal and abnormal personalitydevelopmentDATE CREATED:10/28/2017 10:32 AMDATE MODIFIED:10/28/2017 10:46 AM8. Growth and optimism are ideas central to what theory?a. Cognitiveb. Existentialc. Psychoanalyticd. HumanisticANSWER:dPOINTS:1DIFFICULTY:MediumREFERENCES:Humanistic ApproachQUESTION TYPE:Multiple ChoiceHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_01_02 - Increase functioning in a person going through a crisisNATIONAL STANDARDS:United States - CACREP 5 a. - Theories and models of counselingDATE CREATED:10/28/2017 10:32 AMDATE MODIFIED:10/28/2017 10:46 AMPage4

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9. The crisis-prone person usually does nota. continue to function well when under stress.b. access their ego to help deal with stress.c. find solutions to their problems when under stress.d. turn to a support network for help.e. All of the above.ANSWER:ePOINTS:1DIFFICULTY:EasyREFERENCES:Crisis as Danger: Becoming a Crisis-Prone PersonQUESTION TYPE:Multiple ChoiceHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_01_05 - Recognize the crisis prone personNATIONAL STANDARDS:United States - CACREP 3 g. - Effects of crisis, disasters, and trauma on diverseindividuals across the lifespanDATE CREATED:10/28/2017 10:32 AMDATE MODIFIED:10/28/2017 10:46 AM10. The cognitive key refers toa. the precipitating event.b. the coping strategies of the person.c. the person’s perception of the event.d. Both B and C.ANSWER:cPOINTS:1DIFFICULTY:MediumREFERENCES:Other Factors Determining Danger or OpportunityQUESTION TYPE:Multiple ChoiceHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_01_05 - Recognize the crisis prone personNATIONAL STANDARDS:United States - CACREP 3 g. - Effects of crisis, disasters, and trauma on diverseindividuals across the lifespanDATE CREATED:10/28/2017 10:32 AMDATE MODIFIED:10/28/2017 10:46 AMPage5

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11.For the crisis worker, what is the most important part of a crisis event?ANSWER:Answers will varyPOINTS:1DIFFICULTY:MediumREFERENCES:Crisis DefinedQUESTION TYPE:EssayHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_01_01 - Understand how a crisis state is formed and the factors thatmake up a crisis stateNATIONAL STANDARDS:United States - CACREP 5. c. - theories, models, and strategies for understandingand practicing consultationDATE CREATED:10/28/2017 10:32 AMDATE MODIFIED:10/28/2017 10:46 AM12.What are Caplan’s seven characteristics of effective coping behavior?ANSWER:Answers will varyPOINTS:1DIFFICULTY:DifficultREFERENCES:The Wellesley Project: The Development of Crisis InterventionQUESTION TYPE:EssayHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_01_08 - Discern characteristics of effective coping peopleNATIONAL STANDARDS:United States - CACREP 3 c. - Theories of normal and abnormal personalitydevelopmentDATE CREATED:10/28/2017 10:32 AMDATE MODIFIED:10/28/2017 10:46 AM13.When might medication be useful for someone in crisis?ANSWER:Answers will varyPOINTS:1DIFFICULTY:MediumREFERENCES:Emotional DistressQUESTION TYPE:EssayHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_01_02 - Increase functioning in a person going through a crisisNATIONAL STANDARDS:United States - CACREP 3 h. - a general framework for understanding differingabilities and strategies for differentiated interventionsDATE CREATED:10/28/2017 10:32 AMDATE MODIFIED:10/28/2017 10:46 AMPage6

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14.How is stress different from a crisis?ANSWER:Answers will varyPOINTS:1DIFFICULTY:DifficultREFERENCES:Crisis as Danger: Becoming a Crisis-Prone PersonQUESTION TYPE:EssayHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_01_07 - Decipher the difference between stress and crisisNATIONAL STANDARDS:United States - CACREP 3 f. - Systemic and environmental factors that affecthuman development, functioning, and behaviorDATE CREATED:10/28/2017 10:32 AMDATE MODIFIED:10/28/2017 10:46 AM15.Why is the Community Mental Health Act of 1963 still relevant today?ANSWER:Answers will varyPOINTS:1DIFFICULTY:MediumREFERENCES:Community Mental Health Act of 1963QUESTION TYPE:EssayHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_01_03 - Understand the beginning of the history of crisis interventionNATIONAL STANDARDS:United States - CACREP 1 a. - History and philosophy of the counseling professionand its specialty areasDATE CREATED:10/28/2017 10:32 AMDATE MODIFIED:10/28/2017 10:46 AM16.The focus of crisis intervention is on helping the client to win a favorable outcome to a lawsuit.a. Trueb. FalseANSWER:FalsePOINTS:1DIFFICULTY:EasyREFERENCES:Crisis DefinedQUESTION TYPE:True / FalseHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_01_02 - Increase functioning in a person going through a crisisNATIONAL STANDARDS:United States - CACREP 3 g. - Effects of crisis, disasters, and trauma on diverseindividuals across the lifespanDATE CREATED:10/28/2017 10:32 AMDATE MODIFIED:10/28/2017 10:46 AMPage7

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17.How quickly a person receives intervention after a crisis event does not matter to their long-term ability to function.a. Trueb. FalseANSWER:FalsePOINTS:1DIFFICULTY:MediumREFERENCES:Crisis as Danger: Becoming a Crisis-Prone PersonQUESTION TYPE:True / FalseHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_01_04 - Identify how a crisis can be both a danger and anopportunityNATIONAL STANDARDS:United States - CACREP 3 g. - Effects of crisis, disasters, and trauma on diverseindividuals across the lifespanDATE CREATED:10/28/2017 10:32 AMDATE MODIFIED:10/28/2017 10:46 AM18.It might be appropriate for a crisis worker to serve temporarily as their client’s ego strength.a. Trueb. FalseANSWER:TruePOINTS:1DIFFICULTY:MediumREFERENCES:Other Factors Determining Danger or OpportunityQUESTION TYPE:True / FalseHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_01_02 - Increase functioning in a person going through a crisisNATIONAL STANDARDS:United States - CACREP 3 i. - Ethical and culturally relevant strategies forpromoting resilience and optimum development and wellness across the lifespanDATE CREATED:10/28/2017 10:32 AMDATE MODIFIED:10/28/2017 10:46 AMPage8

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19.Crisis intervention as a response to trauma first emerged when World War II soldiers began to return home.a. Trueb. FalseANSWER:FalsePOINTS:1DIFFICULTY:EasyREFERENCES:The Wellesley Project: The Development of Crisis InterventionQUESTION TYPE:True / FalseHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_01_03 - Understand the beginning of the history of crisis interventionNATIONAL STANDARDS:United States - CACREP 1 a. - History and philosophy of the counseling professionand its specialty areasDATE CREATED:10/28/2017 10:32 AMDATE MODIFIED:10/28/2017 10:46 AM20.Everyone who becomes stressed will experience a crisis state at one time or another.a. Trueb. FalseANSWER:FalsePOINTS:1DIFFICULTY:EasyREFERENCES:Crisis as Danger: Becoming a Crisis-Prone PersonQUESTION TYPE:True / FalseHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_01_05 - Recognize the crisis prone personNATIONAL STANDARDS:United States - CACREP 3 g. - Effects of crisis, disasters, and trauma on diverseindividuals across the lifespanDATE CREATED:10/28/2017 10:32 AMDATE MODIFIED:10/28/2017 10:46 AMPage9

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21.Suicide prevention first became widespread during the time of Freud.a. Trueb. FalseANSWER:FalsePOINTS:1DIFFICULTY:EasyREFERENCES:Crisis Intervention and Suicide Prevention Strengthen NationwideQUESTION TYPE:True / FalseHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_01_03 - Understand the beginning of the history of crisis interventionNATIONAL STANDARDS:United States - CACREP 1 a. - History and philosophy of the counseling professionand its specialty areasDATE CREATED:10/28/2017 10:32 AMDATE MODIFIED:10/28/2017 10:46 AM22.A person can effectively come out of a crisis state through use of ego defense mechanisms such as repression anddenial.a. Trueb. FalseANSWER:FalsePOINTS:1DIFFICULTY:EasyREFERENCES:Crisis as Danger: Becoming a Crisis-Prone PersonQUESTION TYPE:True / FalseHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_01_05 - Recognize the crisis prone personNATIONAL STANDARDS:United States - CACREP 3 g. - Effects of crisis, disasters, and trauma on diverseindividuals across the lifespanDATE CREATED:10/28/2017 10:32 AMDATE MODIFIED:10/28/2017 10:46 AMPage10

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23.The major goal of crisis intervention is to increase the client’s functioning.a. Trueb. FalseANSWER:TruePOINTS:1DIFFICULTY:MediumREFERENCES:Crisis DefinedQUESTION TYPE:True / FalseHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_01_02 - Increase functioning in a person going through a crisisNATIONAL STANDARDS:United States - CACREP 3 i. - Ethical and culturally relevant strategies forpromoting resilience and optimum development and wellness across the lifespanDATE CREATED:10/28/2017 10:32 AMDATE MODIFIED:10/28/2017 10:46 AM24.A typical reaction to a crisis event is an increase in anxiety.a. Trueb. FalseANSWER:TruePOINTS:1DIFFICULTY:EasyREFERENCES:Emotional DistressQUESTION TYPE:True / FalseHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_01_01 - Understand how a crisis state is formed and the factors thatmake up a crisis stateNATIONAL STANDARDS:United States - CACREP 3 g. - Effects of crisis, disasters, and trauma on diverseindividuals across the lifespanDATE CREATED:10/28/2017 10:32 AMDATE MODIFIED:10/28/2017 10:46 AMPage11

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25.Crisis intervention and brief therapy both use the same approach to client care.a.Trueb.FalseANSWER:FalsePOINTS:1DIFFICULTY:MediumREFERENCES:Brief TherapyQUESTION TYPE:True / FalseHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_01_07 - Decipher the difference between stress and crisisNATIONAL STANDARDS:United States - CACREP 5. c. - theories, models, and strategies for understandingand practicing consultationDATE CREATED:10/28/2017 10:32 AMDATE MODIFIED:10/28/2017 10:46 AMPage12

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1. In what year did the social work profession first adopt a code of ethics?a. 1969b. 1947c. 1930d. 1990e. None of the above.ANSWER:bPOINTS:1DIFFICULTY:EasyREFERENCES:What Are Ethics?QUESTION TYPE:Multiple ChoiceHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_02_01 - Comprehend the major ethical standards in most mentalhealth professionsNATIONAL STANDARDS:United States - CACREP 1 a. - History and philosophy of the counseling professionand its specialty areasDATE CREATED:10/28/2017 10:57 AMDATE MODIFIED:10/28/2017 11:04 AM2. The only situation in which a dual relationship between a counselor and client would not be prohibited is whena. they are married.b. they are related.c. they are friends.d. they work together.e. A dual relationship is always prohibited.ANSWER:ePOINTS:1DIFFICULTY:EasyREFERENCES:Dual RelationshipsQUESTION TYPE:Multiple ChoiceHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_02_01 - Comprehend the major ethical standards in most mentalhealth professionsNATIONAL STANDARDS:United States - CACREP 5 d. - Ethical and culturally relevant strategies forestablishing and maintaining in-person and technology-assisted relationshipsDATE CREATED:10/28/2017 10:57 AMDATE MODIFIED:10/30/2017 8:09 AMPage1

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3. Client confidentiality must be broken in the case ofa. suspected elder abuse.b. suspected child abuse.c. the client’s inability to look after their own basic needs (e.g., food and shelter).d. All of the above.e. Both A and B.ANSWER:dPOINTS:1DIFFICULTY:EasyREFERENCES:ConfidentialityQUESTION TYPE:Multiple ChoiceHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_02_01 - Comprehend the major ethical standards in most mentalhealth professionsNATIONAL STANDARDS:United States - CACREP 5 d. - Ethical and culturally relevant strategies forestablishing and maintaining in-person and technology-assisted relationshipsDATE CREATED:10/28/2017 10:57 AMDATE MODIFIED:10/30/2017 8:10 AM4. “Duty to Warn” came froma. the National Child Abuse Prevention and Treatment Act.b. the Community Mental Health Act.c. theTarasoffCase.d. the Americans with Disabilities Act.e. None of the above.ANSWER:cPOINTS:1DIFFICULTY:MediumREFERENCES:The Tarasoff CaseQUESTION TYPE:Multiple ChoiceHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_02_02 - Recognize the need for ethics in crisis interventionNATIONAL STANDARDS:United States - CACREP 5 a. - Theories and models of counselingDATE CREATED:10/28/2017 10:57 AMDATE MODIFIED:10/28/2017 11:04 AMPage2

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5. A crisis worker who resents their parents because he was sent to boarding school, and now gives advice to clientsbased on their unresolved feelings, is suffering froma. countertransference.b. self-awareness.c. dual relationship.d. All of the above.e. None of the above.ANSWER:aPOINTS:1DIFFICULTY:MediumREFERENCES:Self-Awareness and Self-MonitoringQUESTION TYPE:Multiple ChoiceHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_02_02 - Recognize the need for ethics in crisis interventionNATIONAL STANDARDS:United States - CACREP 1 k. - Strategies for personal and professional self-evaluation and implications for practiceDATE CREATED:10/28/2017 10:57 AMDATE MODIFIED:10/28/2017 11:04 AM6. Elder abuse can includea. physical abuse.b. neglect.c. misuse of the person’s money.d. Both A and B.e. All of the above.ANSWER:ePOINTS:1DIFFICULTY:MediumREFERENCES:Elder Abuse Reporting ActQUESTION TYPE:Multiple ChoiceHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_02_01 - Comprehend the major ethical standards in most mentalhealth professionsNATIONAL STANDARDS:United States - CACREP 3 i. - Ethical and culturally relevant strategies forpromoting resilience and optimum development and wellness across the lifespanDATE CREATED:10/28/2017 10:57 AMDATE MODIFIED:10/30/2017 8:23 AMPage3

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7. Which moral principle is not a guide to ethical decision-making?a. Non-malfeasanceb. Autonomyc. Justiced. Fidelitye. The U.S. ConstitutionANSWER:ePOINTS:1DIFFICULTY:EasyREFERENCES:Ethical IssuesQUESTION TYPE:Multiple ChoiceHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_02_01 - Comprehend the major ethical standards in most mentalhealth professionsNATIONAL STANDARDS:United States - CACREP 5 d. - Ethical and culturally relevant strategies forestablishing and maintaining in-person and technology-assisted relationshipsDATE CREATED:10/28/2017 10:57 AMDATE MODIFIED:10/30/2017 8:23 AM8. The use of virtual therapy might encounter ethical issues because ofa. risks to security.b. inappropriate counseling due to the inability to study body language.c. lack of legal recourse for malpractice.d. Both A and C.e. All of the above.ANSWER:ePOINTS:1DIFFICULTY:MediumREFERENCES:Virtual or e-TherapyQUESTION TYPE:Multiple ChoiceHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_02_03 - Grasp the various controversies related to ethicsNATIONAL STANDARDS:United States - CACREP 5 d. - Ethical and culturally relevant strategies forestablishing and maintaining in-person and technology-assisted relationshipsDATE CREATED:10/28/2017 10:57 AMDATE MODIFIED:10/30/2017 8:24 AMPage4

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9. According to Arredondo et al., there are five major cultural groups in the United States. These do not includea. African Americansb. Caucasiansc. Native Americansd. Asian Americanse. Middle Eastern AmericansANSWER:ePOINTS:1DIFFICULTY:EasyREFERENCES:Multicultural CompetenceQUESTION TYPE:Multiple ChoiceHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_02_01 - Comprehend the major ethical standards in most mentalhealth professionsNATIONAL STANDARDS:United States - CACREP 2 a. - Multicultural and pluralistic characteristics withinand among diverse groups nationally and internationallyDATE CREATED:10/28/2017 10:57 AMDATE MODIFIED:10/30/2017 8:24 AM10. A gravely disabled client is one who has a mental disorder and thus cannot take care of their daily needs fora. food and shelter.b. medical care.c. clothing.d. personal safety.e. All of the above.ANSWER:ePOINTS:1DIFFICULTY:EasyREFERENCES:ConfidentialityQUESTION TYPE:Multiple ChoiceHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_02_02 - Recognize the need for ethics in crisis interventionNATIONAL STANDARDS:United States - CACREP 1 c. - Counselors’ roles and responsibilities as membersof interdisciplinary community outreach and emergency management response teamsDATE CREATED:10/28/2017 10:57 AMDATE MODIFIED:10/30/2017 8:24 AMPage5

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11.Why is strong ethical practice particularly important in crisis intervention?ANSWER:Answers will varyPOINTS:1DIFFICULTY:EasyREFERENCES:The Need for EthicsQUESTION TYPE:EssayHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_02_02 - Recognize the need for ethics in crisis interventionNATIONAL STANDARDS:United States - CACREP 1 c. - Counselors’ roles and responsibilities as membersof interdisciplinary community outreach and emergency management response teamsDATE CREATED:10/28/2017 10:57 AMDATE MODIFIED:10/28/2017 11:04 AM12.List Kitchener’s five guiding principles that inform ethical decision-making.ANSWER:Answers will varyPOINTS:1DIFFICULTY:MediumREFERENCES:Ethical IssuesQUESTION TYPE:EssayHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_02_01 - Comprehend the major ethical standards in most mentalhealth professionsNATIONAL STANDARDS:United States - CACREP 1 k. - Strategies for personal and professional self-evaluation and implications for practiceDATE CREATED:10/28/2017 10:57 AMDATE MODIFIED:10/28/2017 11:04 AMPage6

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13.When MUST a counselor breach confidentiality?ANSWER:Answers will varyPOINTS:1DIFFICULTY:EasyREFERENCES:ConfidentialityQUESTION TYPE:EssayHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_02_01 - Comprehend the major ethical standards in most mentalhealth professionsNATIONAL STANDARDS:United States - CACREP 1 i. - Ethical standards of professional counselingorganizations and credentialing bodies, and applications of ethical and legalconsiderations in professional counselingDATE CREATED:10/28/2017 10:57 AMDATE MODIFIED:10/28/2017 11:04 AM14.Why is therapeutic self-awareness important to the mental health professional?ANSWER:Answers will varyPOINTS:1DIFFICULTY:MediumREFERENCES:Self-Awareness and Self-MonitoringQUESTION TYPE:EssayHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_02_02 - Recognize the need for ethics in crisis interventionNATIONAL STANDARDS:United States - CACREP 1 k. - Strategies for personal and professional self-evaluation and implications for practiceDATE CREATED:10/28/2017 10:57 AMDATE MODIFIED:10/28/2017 11:04 AMPage7

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15.How does privileged communication differ from confidentiality?ANSWER:Answers will varyPOINTS:1DIFFICULTY:MediumREFERENCES:ConfidentialityQUESTION TYPE:EssayHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_02_01 - Comprehend the major ethical standards in most mentalhealth professionsNATIONAL STANDARDS:United States - CACREP 1 i. - Ethical standards of professional counselingorganizations and credentialing bodies, and applications of ethical and legalconsiderations in professional counselingDATE CREATED:10/28/2017 10:57 AMDATE MODIFIED:10/28/2017 11:04 AM16.Community volunteers or undergraduate students can effectively practice crisis intervention independently, so long asthey have received appropriate training.a. Trueb. FalseANSWER:FalsePOINTS:1DIFFICULTY:EasyREFERENCES:Use of ParaprofessionalsQUESTION TYPE:True / FalseHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_02_02 - Recognize the need for ethics in crisis interventionNATIONAL STANDARDS:United States - CACREP 1 m. - The role of counseling supervision in the professionDATE CREATED:10/28/2017 10:57 AMDATE MODIFIED:10/28/2017 11:04 AMPage8

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17.The concept of “first, do no harm” was first expressly stated in the Code of Hammurabi (ca. 2000 BCE).a. Trueb. FalseANSWER:FalsePOINTS:1DIFFICULTY:MediumREFERENCES:IntroductionQUESTION TYPE:True / FalseHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_02_01 - Comprehend the major ethical standards in most mentalhealth professionsNATIONAL STANDARDS:United States - CACREP 5 i. - Development of measurable outcomes for clientsDATE CREATED:10/28/2017 10:57 AMDATE MODIFIED:10/28/2017 11:04 AM18.Cultural sensitivity is important, but it is not an ethical mandate.a. Trueb. FalseANSWER:FalsePOINTS:1DIFFICULTY:EasyREFERENCES:Multicultural CompetenceQUESTION TYPE:True / FalseHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_02_01 - Comprehend the major ethical standards in most mentalhealth professionsNATIONAL STANDARDS:United States - CACREP 2 c. - Multicultural counseling competenciesDATE CREATED:10/28/2017 10:57 AMDATE MODIFIED:10/28/2017 11:04 AMPage9

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19.The federal law that established standards for the protection of select health information was the Health InsurancePortability and Accountability Act (HIPAA).a. Trueb. FalseANSWER:TruePOINTS:1DIFFICULTY:EasyREFERENCES:Defining LawQUESTION TYPE:True / FalseHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_02_01 - Comprehend the major ethical standards in most mentalhealth professionsNATIONAL STANDARDS:United States - CACREP 1 i. - Ethical standards of professional counselingorganizations and credentialing bodies, and applications of ethical and legalconsiderations in professional counselingDATE CREATED:10/28/2017 10:57 AMDATE MODIFIED:10/28/2017 11:04 AM20.If a crisis worker strongly believes in a particular moral code, it is appropriate for them to encourage their clients toadopt, or at least consider, that code.a. Trueb. FalseANSWER:FalsePOINTS:1DIFFICULTY:EasyREFERENCES:Multicultural CompetenceQUESTION TYPE:True / FalseHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_02_01 - Comprehend the major ethical standards in most mentalhealth professionsNATIONAL STANDARDS:United States - CACREP 2 d. - The impact of heritage, attitudes, beliefs,understandings, and acculturative experiences on an individual’s views of othersDATE CREATED:10/28/2017 10:57 AMDATE MODIFIED:10/28/2017 11:04 AMPage10

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21.If a mental health professional has undergone sufficient training, there is no risk that he will experiencecountertransference.a. Trueb. FalseANSWER:FalsePOINTS:1DIFFICULTY:MediumREFERENCES:Self-Awareness and Self-MonitoringQUESTION TYPE:True / FalseHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_02_02 - Recognize the need for ethics in crisis interventionNATIONAL STANDARDS:United States - CACREP 1 k. - Strategies for personal and professional self-evaluation and implications for practiceDATE CREATED:10/28/2017 10:57 AMDATE MODIFIED:10/28/2017 11:04 AM22.“Duty to Warn” refers to reporting to their family or caregiver that a client intends to harm themselves.a. Trueb. FalseANSWER:FalsePOINTS:1DIFFICULTY:MediumREFERENCES:The Tarasoff CaseQUESTION TYPE:True / FalseHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_02_01 - Comprehend the major ethical standards in most mentalhealth professionsNATIONAL STANDARDS:United States - CACREP 1 i. - Ethical standards of professional counselingorganizations and credentialing bodies, and applications of ethical and legalconsiderations in professional counselingDATE CREATED:10/28/2017 10:57 AMDATE MODIFIED:10/28/2017 11:04 AMPage11

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23.One argument in support of virtual or e-therapy is that it allows people to be served who otherwise would not seekcounseling because of fears of being stigmatized.a. Trueb. FalseANSWER:TruePOINTS:1DIFFICULTY:EasyREFERENCES:Virtual or e-TherapyQUESTION TYPE:True / FalseHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_02_03 - Grasp the various controversies related to ethicsNATIONAL STANDARDS:United States - CACREP 1 j. - Technology’s impact on the counseling professionDATE CREATED:10/28/2017 10:57 AMDATE MODIFIED:10/28/2017 11:04 AM24.Because a crisis worker is not a psychiatrist, it is not important for them to be familiar with the conditions listed in theAmerican Psychiatric Association’sDiagnostic and Statistical Manual of Mental Disorders.a. Trueb. FalseANSWER:FalsePOINTS:1DIFFICULTY:EasyREFERENCES:CompetenceQUESTION TYPE:True / FalseHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_02_02 - Recognize the need for ethics in crisis interventionNATIONAL STANDARDS:United States - CACREP 5 c. - Theories, models, and strategies for understandingand practicing consultationDATE CREATED:10/28/2017 10:57 AMDATE MODIFIED:10/28/2017 11:04 AMPage12

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25.Medication can sometimes be given without client consent.a.Trueb.FalseANSWER:TruePOINTS:1DIFFICULTY:MediumREFERENCES:Informed ConsentQUESTION TYPE:True / FalseHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_02_03 - Grasp the various controversies related to ethicsNATIONAL STANDARDS:United States - CACREP 1 i. - Ethical standards of professional counselingorganizations and credentialing bodies, and applications of ethical and legalconsiderations in professional counselingDATE CREATED:10/28/2017 10:57 AMDATE MODIFIED:10/28/2017 11:04 AMPage13

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1. What is the purpose of basic attending skills?a. To find the precipitating eventb. To develop rapportc. To provide coping skillsd. To develop self-confidenceANSWER:bPOINTS:1DIFFICULTY:EasyREFERENCES:A: Developing and Maintaining Rapport: Follow the ClientQUESTION TYPE:Multiple ChoiceHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_03_02 - Understand the purpose of basic attending skills and how toapply them to real life cases.NATIONAL STANDARDS:United States - CACREP 5 f. - counselor characteristics and behaviors thatinfluence the counseling processDATE CREATED:10/28/2017 11:21 AMDATE MODIFIED:10/28/2017 11:29 AM2. Which is considered the most effective way to allow clients to express their real selves without categories imposedon them by the interviewer?a. Close-ended questionsb. Interpretationsc. Open-ended questionsd. None of the aboveANSWER:cPOINTS:1DIFFICULTY:EasyREFERENCES:QuestioningQUESTION TYPE:Multiple ChoiceHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_03_02 - Understand the purpose of basic attending skills and how toapply them to real life cases.NATIONAL STANDARDS:United States - CACREP 5 c. - Theories, models, and strategies for understandingand practicing consultationDATE CREATED:10/28/2017 11:21 AMDATE MODIFIED:10/28/2017 11:29 AMPage1

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3. Restating in your own words what you thought you heard client say is calleda. interweaving.b. clarifying or paraphrasing.c. attending behavior.d. summarization.ANSWER:bPOINTS:1DIFFICULTY:EasyREFERENCES:ParaphrasingQUESTION TYPE:Multiple ChoiceHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_03_02 - Understand the purpose of basic attending skills and how toapply them to real life cases.NATIONAL STANDARDS:United States - CACREP 5 c. - Theories, models, and strategies for understandingand practicing consultationDATE CREATED:10/28/2017 11:21 AMDATE MODIFIED:10/28/2017 11:29 AM4. The ABC method of crisis management is a three-stage process involvinga. A, achieving rapport; B, boiling the problem down to basics; C, coping.b. A, achieving rapport; B, basic attending skills; C, coping skills.c. A, attending behavior; B, boiling the problem down to basics; C, clarifying.d. A, alternative strategies; B, basic attending skills; C, caring skills.ANSWER:aPOINTS:1DIFFICULTY:EasyREFERENCES:IntroductionQUESTION TYPE:Multiple ChoiceHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_03_01 - Practice the ABC Model of Crisis Intervention.NATIONAL STANDARDS:United States - CACREP 5 a. - Theories and models of counselingDATE CREATED:10/28/2017 11:21 AMDATE MODIFIED:10/28/2017 11:29 AMPage2

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5. When a counselor tells a client that his or her feelings are normal and suggests that others would feel the same wayunder the same conditions, he is giving a/ana. educational statement.b. empowerment statement.c. support/validation statement.d. reframing statement.ANSWER:cPOINTS:1DIFFICULTY:EasyREFERENCES:Therapeutic InteractionQUESTION TYPE:Multiple ChoiceHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_03_02 - Understand the purpose of basic attending skills and how toapply them to real life cases.NATIONAL STANDARDS:United States - CACREP 5 c. - Theories, models, and strategies for understandingand practicing consultationDATE CREATED:10/28/2017 11:21 AMDATE MODIFIED:10/28/2017 11:29 AM6. An advanced technique that provides new perspective and possibilities for client change is called a/ana. educational statement.b. empowerment statement.c. support statement.d. reframing statement.ANSWER:dPOINTS:1DIFFICULTY:ModerateREFERENCES:Therapeutic InteractionQUESTION TYPE:Multiple ChoiceHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_03_03 - Offer coping strategies and provide referrals to clients.NATIONAL STANDARDS:United States - CACREP 5 c. - Theories, models, and strategies for understandingand practicing consultationDATE CREATED:10/28/2017 11:21 AMDATE MODIFIED:10/28/2017 11:29 AMPage3

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7. When a client is presented with choices and is encouraged to master their feelings, the counselor is providing a/ana. educational statement.b. empowerment statement.c. support statement.d. reframing statement.ANSWER:bPOINTS:1DIFFICULTY:EasyREFERENCES:Therapeutic InteractionQUESTION TYPE:Multiple ChoiceHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_03_03 - Offer coping strategies and provide referrals to clients.NATIONAL STANDARDS:United States - CACREP 5 c. - Theories, models, and strategies for understandingand practicing consultationDATE CREATED:10/28/2017 11:21 AMDATE MODIFIED:10/28/2017 11:29 AM8. The most important way to begin the coping phase of crisis intervention isa. to give the client reading assignments.b. encouraging the client to develop new coping ideas.c. refer them to support groups or twelve-step groups.d. ask, “Would you be open to a suggestion?”ANSWER:bPOINTS:1DIFFICULTY:EasyREFERENCES:Encouraging the Development of New Coping BehaviorsQUESTION TYPE:Multiple ChoiceHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_03_03 - Offer coping strategies and provide referrals to clients.NATIONAL STANDARDS:United States - CACREP 5 c. - Theories, models, and strategies for understandingand practicing consultationDATE CREATED:10/28/2017 11:21 AMDATE MODIFIED:10/28/2017 11:29 AMPage4

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9. Which of the following is an example of a 12-step group?a. Al-Anonb. Adult Children of Alcoholicsc. Kleptomaniacs and Shoplifters Anonymousd. All of the aboveANSWER:dPOINTS:1DIFFICULTY:MediumREFERENCES:Presenting Alternative Coping BehaviorsQUESTION TYPE:Multiple ChoiceHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_03_03 - Offer coping strategies and provide referrals to clients.NATIONAL STANDARDS:United States - CACREP 5 k. - Strategies to promote client understanding of andaccess to a variety of community-based resourcesDATE CREATED:10/28/2017 11:21 AMDATE MODIFIED:10/28/2017 11:29 AM10. At the end of a crisis intervention interview, the counselor shoulda. develop a follow-up plan with the client.b. ensure commitment from the client.c. have the client sign a “no suicide” contract.d. schedule the next appointmente. A, B, CANSWER:ePOINTS:1DIFFICULTY:MediumREFERENCES:Commitment and Follow-UpQUESTION TYPE:Multiple ChoiceHAS VARIABLES:FalseLEARNING OBJECTIVES:KAN_CI_07_03_04 - Explore cognitions with clients and offer new ways ofthinking about events.NATIONAL STANDARDS:United States - CACREP 5 j. - Evidence-based counseling strategies andtechniques for prevention and interventionDATE CREATED:10/28/2017 11:21 AMDATE MODIFIED:10/30/2017 8:33 AMPage5

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