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Usability and Information design for Electronic he

This document explores the usability and information design principles of Electronic Health Record (EHR) systems, focusing on improving user experience, system efficiency, and data presentation for healthcare professionals.

Daniel Miller
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Usability and Information design for Electronic health record systems: Improving EHRusability with the help of information systemsThis project will focus on the health information technology (HIT) intervention for theimprovement of electronic health record (EHR) usability.OverviewThe Healthcare Information and Management Systems Society (HIMSS) definedusability as the effectiveness, efficiency and satisfaction with which specific users can achieve aspecific set of tasks in a particular environment (himss.org, 2019). From this statement,clinicians, physicians and end-users of EHR needs to be efficient and effective using EHR.Efficiency is the speed at which users can complete the tasks while effectiveness is the accuracyand completeness of the tasks at hand. While keeping these two terms in mind, the goals of thisproject is using HIT intervention to assess and improve EHR usability among its users therebyproviding a meaningful use of the systems. As described by pewtrust.org, poor usability of EHRcan lead to many errors, unforeseen safety risks, and other serious mistakes, which may lead tounintended consequences for the clinician as well as for the patient (pewtrust.org, 2019). It isimportant to note that use of EHRs in physician practices and in healthcare organizations directlyimpacts the communication and management of laboratory information in patient care,particularly reporting of laboratory results and test order management. However, as reported byGlaser, EHRs were the fourth most common cause of burnout EHR complaints beat outinsurance issues, threat of malpractice suits, concerns about salary, and patient volume (Glaser,2017).In addition, errors from poor EHR usability can be of a great impact especially if itinvolves medications and delayed treatments.InterventionIn addressing this challenge, one has to encourage usability by the improvement of theorganization's EHR's user interface (UI) designs. There are gaps between current and futureimproved EHR systems designs that could have resulted from insufficient incorporation of theUI designs within several networks. Per Risvi et.al, despite the high EHR adoption rates,substantial gaps exist between the current state of EHRs and their potential usefulness. Recently,the HIT end-user community and EHR experts have pointed specifically to the cognitivechallenges resulting from poor EHR usability as one of the key reasons for this gap. Also,

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