BUS 520 Final Exam Part 1: Team Dynamics, Decision-Making, and Conflict Resolution
Exam focusing on team dynamics, decision-making, and conflict resolution in business.
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BUS 520 Final Exam Part 1: Team Dynamics, Decision-Making, and Conflict
Resolution
BUS 520 FINAL EXAM PART 1
Question 1
Members of __________ can solve problems with a positive combination of functional expertise
and integrative or total systems thinking.
Answer
cross-functional teams
self-directed teams
cross-departmental teams
virtual teams
statutory teams
Question 2
When teams accomplish more than the total of their individual members’ capabilities,
__________ occurs.
Answer
exchange
association
synergy
harmony
union
Question 3
Groups that form spontaneously through personal relationships or special interests, and not by
any specific organizational endorsement, are called __________.
Answer
informal groups
virtual groups
temporary groups
interim groups
ad hoc groups
Question 4
Members of teams that __________ must have good long-term working relationships with one
another, solid operating systems, and the external support needed to achieve effectiveness over a
sustained period of time.
Answer
plan things
reengineer things
recommend things
Resolution
BUS 520 FINAL EXAM PART 1
Question 1
Members of __________ can solve problems with a positive combination of functional expertise
and integrative or total systems thinking.
Answer
cross-functional teams
self-directed teams
cross-departmental teams
virtual teams
statutory teams
Question 2
When teams accomplish more than the total of their individual members’ capabilities,
__________ occurs.
Answer
exchange
association
synergy
harmony
union
Question 3
Groups that form spontaneously through personal relationships or special interests, and not by
any specific organizational endorsement, are called __________.
Answer
informal groups
virtual groups
temporary groups
interim groups
ad hoc groups
Question 4
Members of teams that __________ must have good long-term working relationships with one
another, solid operating systems, and the external support needed to achieve effectiveness over a
sustained period of time.
Answer
plan things
reengineer things
recommend things
make or do things
review things
Question 5
The __________ is another name for the functional silos problem.
Answer
individual unit problem.
serviceable group problem
functional chimney problem
hyper-focused team problem
exclusive over-assemblage problem
Question 6
__________ refers to a person’s relative rank, prestige, and standing in a group.
Answer
Condition
Standing
Fullness
Status
Prominence
Question 7
Tasks that are routine and easily subdivided lend themselves to:
Answer
hierarchical communication networks.
parallel communication networks.
decentralized communication networks.
restricted communication networks.
centralized communication networks
Question 8
_________-role conflict occurs when a person’s values and needs come into conflict with role
expectations.
Answer
Intrasender
Intersender
Person
Inter
Outer
Question 9
__________is a “logically perfect” group decision making method because all team members
agree totally on a course of action.
Answer
Consensus
review things
Question 5
The __________ is another name for the functional silos problem.
Answer
individual unit problem.
serviceable group problem
functional chimney problem
hyper-focused team problem
exclusive over-assemblage problem
Question 6
__________ refers to a person’s relative rank, prestige, and standing in a group.
Answer
Condition
Standing
Fullness
Status
Prominence
Question 7
Tasks that are routine and easily subdivided lend themselves to:
Answer
hierarchical communication networks.
parallel communication networks.
decentralized communication networks.
restricted communication networks.
centralized communication networks
Question 8
_________-role conflict occurs when a person’s values and needs come into conflict with role
expectations.
Answer
Intrasender
Intersender
Person
Inter
Outer
Question 9
__________is a “logically perfect” group decision making method because all team members
agree totally on a course of action.
Answer
Consensus
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Document Details
University
Strayer University
Subject
Business Management