Information Systems and Technology: Business Impact and Application

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Information Systems and Technology: Business Impact and Application(TCO A) Domino's upgraded Pulse Evolution system incorporated a Pizza Tracker functionality thatshows the progression of individual pizza orders. This is an example of using information systems toachieve which business objective? (Points :10)Customer and supplier intimacySurvivalImproved decision makingOperational excellence(TCO A) Cloud computing (Points :10)Is the same as e-commerceReduces the size of IT organizationsIncreases special software, otherthan a browser, to be installed on eachcomputer(TCO A) Networking and telecommunications technologies, along with computer hardware,software, data management technology, and the people required to run and manage them,constitute an organization's(Points :10)Data management environmentNetworked environmentIT infrastructureInformation system(TCO A) The hardware and software used to transfer data in an organization is called (Points : 10)data management technologynetworking and data management technologydata and telecommunications technologynetworking and telecommunications technology(TCO B) Internet technology(Points :10)makes it easy for rivals to compete on price alone.imposes asignificant cost of entry, due to infrastructure requirements.Increasesthe difference between competitors because of the wide availability of information.Makes it easy to sustain operational advantages(TCO B) The value chain model(Points :10)Categorizes five relatedadvantagesfor adding value to a firm’s products or servicesSees the supplychainas the primary activity for adding valueCategorizes four basic strategies a firm can use to enhance its value chainHelps a firm identify points at which information technology can most effectively enhance itscompetitive position

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(TCO B) For which of the following industries has the Internet as a whole been a disruptive technology?(Points :10)bill paymentstravel agenciesbooks and printed mediareal estate(TCO C) The difference between competitors because of the wide availability of information.(Points :10)Data warehouses tend to serve an entire enterprise and a data mart a single departmentA datawarehouse is historical data only and a data mart is the most recent transactionsAdata mart requires normalized data, whereas a data warehouse does notThey are different names for the same thing(TCO C) Which common database challenge is illustrated by the text's discussion of receiving multiplepieces of the same direct mail advertising with an identical address? (Points :10)Data normalizationData accuracyData redundancyData quality(TCO D) Which of the following is not an example of the emerging mobile computing platforms? (Points :10)eReadersThe iPadAndroid phoneCRM(TCO A) Define operational excellence. How can information systems helpachieve it? (Points : 25)Operational Excellence Businesses continuously seek to improve the efficiency of theiroperations in order to achieve higher profitability. Information systems and technologies aresome of the most important tools available to managers for achieving higher levels of efficiencyand productivity in business operations, especially when coupled with changes in businesspractices and management behavior. Walmart, the largest retailer on earth, exemplifies the powerof information systems coupled with brilliant business practices and supportive management to

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