Information Technology Project Management, 9th Edition Test Bank

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Chapter 1 - Introduction to Project Management
Copyright Cengage Learning. Powered by Cognero. Page 1
True / False
1. Until the 1980s, project management primarily focused on providing schedule and resource data to top management in
the military, computer, and construction industries.
a. True
b. False
ANSWER: True
RATIONALE: Feedback: Until the 1980s, project management primarily focused on providing schedule and
resource data to top management in the military, computer, and construction industries.
Today’s project management involves much more, and people in every industry and every
country manage projects.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.2
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: INFO.SCHW.14.1 - LO: 1-1
NATIONAL STANDARDS: United States - BUSPROG: - Comprehension
TOPICS: Introduction
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 2:53 PM
DATE MODIFIED: 4/27/2018 2:53 PM
2. A difference between operations and projects is that operations end when their objectives have been reached, whereas
projects do not.
a. True
b. False
ANSWER: False
RATIONALE: Feedback: Projects are different from operations in that they end when their objectives have
been reached or the project has been terminated.
POINTS: 1
DIFFICULTY: Difficulty: Moderate
REFERENCES: p.4
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: INFO.SCHW.14.2 - LO: 1-2
NATIONAL STANDARDS: United States - BUSPROG: Analytic
TOPICS: What is a Project?
KEYWORDS: Bloom's: Comprehension
DATE CREATED: 4/27/2018 2:53 PM
DATE MODIFIED: 4/27/2018 2:53 PM
3. Every project should have a well-defined objective.
a. True
b. False

Chapter 1 - Introduction to Project Management
Copyright Cengage Learning. Powered by Cognero. Page 2
ANSWER: True
RATIONALE: Feedback: A project has a unique purpose. Every project should have a well-defined
objective.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.6
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: INFO.SCHW.14.2 - LO: 1-2
NATIONAL STANDARDS: United States - BUSPROG: - Comprehension
TOPICS: What is a Project?
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 2:53 PM
DATE MODIFIED: 4/27/2018 2:53 PM
4. Projects should be developed in increments.
a. True
b. False
ANSWER: True
RATIONALE: Feedback: A project is developed using progressive elaboration. Projects are often defined
broadly when they begin, and as time passes, the specific details of the project become
clearer. Therefore, projects should be developed in increments.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.6
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: INFO.SCHW.14.2 - LO: 1-2
NATIONAL STANDARDS: United States - BUSPROG: - Comprehension
TOPICS: What is a Project?
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 2:53 PM
DATE MODIFIED: 4/27/2018 2:53 PM
5. A project manager’s primary role is to provide the funding for a project.
a. True
b. False
ANSWER: False
RATIONALE: Feedback: A project sponsor usually provides the direction and funding for a project.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.7
QUESTION TYPE: True / False
HAS VARIABLES: False

Chapter 1 - Introduction to Project Management
Copyright Cengage Learning. Powered by Cognero. Page 3
LEARNING OBJECTIVES: INFO.SCHW.14.2 - LO: 1-2
NATIONAL STANDARDS: United States - BUSPROG: - Comprehension
TOPICS: What is a Project?
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 2:53 PM
DATE MODIFIED: 4/27/2018 2:53 PM
6. One of the main reasons why project management is challenging is because of the factor of uncertainty.
a. True
b. False
ANSWER: True
RATIONALE: Feedback: A project involves uncertainty. Every project is unique and thus it is sometimes
difficult to define its objectives clearly, estimate how long it will take to complete, or
determine how much it will cost. This uncertainty is one of the main reasons project
management is so challenging.
POINTS: 1
DIFFICULTY: Difficulty: Moderate
REFERENCES: p.7
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: INFO.SCHW.14.2 - LO: 1-2
NATIONAL STANDARDS: United States - BUSPROG: Analytic
TOPICS: What is a Project?
KEYWORDS: Bloom's: Comprehension
DATE CREATED: 4/27/2018 2:53 PM
DATE MODIFIED: 4/27/2018 2:53 PM
7. Questions about how a team will track schedule performance is related to a project’s scope.
a. True
b. False
ANSWER: False
RATIONALE: Feedback: Project scope deals with questions such as, “What work will be done as part of the
project?”, “What unique product, service, or result does the customer or sponsor expect from
the project?”, or “How will the scope be verified?”
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.7
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: INFO.SCHW.14.2 - LO: 1-2
NATIONAL STANDARDS: United States - BUSPROG: - Comprehension
TOPICS: What is a Project?
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 2:53 PM

Chapter 1 - Introduction to Project Management
Copyright Cengage Learning. Powered by Cognero. Page 4
DATE MODIFIED: 4/27/2018 2:53 PM
8. In order to be realistic, a project manager should always set discrete goals instead of a range of objectives.
a. True
b. False
ANSWER: False
RATIONALE: Feedback: Because projects involve uncertainty and limited resources, projects rarely finish
according to their original scope, time, and cost goals. Instead of discrete target goals, it is
often more realistic to set a range of goals.
POINTS: 1
DIFFICULTY: Difficulty: Moderate
REFERENCES: p.8
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: INFO.SCHW.14.2 - LO: 1-2
NATIONAL STANDARDS: United States - BUSPROG: Analytic
TOPICS: What is a Project?
KEYWORDS: Bloom's: Comprehension
DATE CREATED: 4/27/2018 2:53 PM
DATE MODIFIED: 5/4/2018 7:42 PM
9. Managing the triple constraint primarily involves making trade-offs between resources and quality.
a. True
b. False
ANSWER: False
RATIONALE: Feedback: Managing the triple constraint involves making trade-offs between scope, time,
and cost goals for a project. Experienced project managers know that one must decide which
aspect of the triple constraint is most important.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.8
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: INFO.SCHW.14.2 - LO: 1-2
NATIONAL STANDARDS: United States - BUSPROG: - Comprehension
TOPICS: What is a Project?
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 2:53 PM
DATE MODIFIED: 4/27/2018 2:53 PM
10. The only responsibility of a project manager is to meet the specific scope, time, and cost goals of a project.
a. True
b. False
ANSWER: False
RATIONALE: Feedback: Project managers must strive not only to meet specific scope, time, cost, and

Chapter 1 - Introduction to Project Management
Copyright Cengage Learning. Powered by Cognero. Page 5
quality goals of projects but also facilitate the entire process to meet the needs and
expectations of people involved in project activities or affected by them.
POINTS: 1
DIFFICULTY: Difficulty: Moderate
REFERENCES: p.9
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: INFO.SCHW.14.3 - LO: 1-3
NATIONAL STANDARDS: United States - BUSPROG: Analytic
TOPICS: What is Project Management?
KEYWORDS: Bloom's: Comprehension
DATE CREATED: 4/27/2018 2:53 PM
DATE MODIFIED: 4/27/2018 2:53 PM
11. A project’s stakeholders include its customers, users, and suppliers.
a. True
b. False
ANSWER: True
RATIONALE: Feedback: Stakeholders are the people involved in or affected by project activities, and
include the project sponsor, project team, support staff, customers, users, suppliers, and even
opponents of a project.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.9
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: INFO.SCHW.14.3 - LO: 1-3
NATIONAL STANDARDS: United States - BUSPROG: - Comprehension
TOPICS: What is Project Management?
KEYWORDS:

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Chapter 1 - Introduction to Project Management
Copyright Cengage Learning. Powered by Cognero. Page 6
HAS VARIABLES: False
LEARNING OBJECTIVES: INFO.SCHW.14.3 - LO: 1-3
NATIONAL STANDARDS: United States - BUSPROG: Analytic
TOPICS: What is Project Management?
KEYWORDS: Bloom's: Comprehension
DATE CREATED: 4/27/2018 2:53 PM
DATE MODIFIED: 4/27/2018 2:53 PM
13. The importance of stakeholders’ needs and expectations is limited to the beginning of a project.
a. True
b. False
ANSWER: False
RATIONALE: Feedback: Stakeholders’ needs and expectations are important in the beginning and
throughout the life of a project. Successful project managers develop good relationships with
project stakeholders to understand and meet their needs and expectations.
POINTS: 1
DIFFICULTY: Difficulty: Moderate
REFERENCES: p.11
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: INFO.SCHW.14.3 - LO: 1-3
NATIONAL STANDARDS: United States - BUSPROG: Analytic
TOPICS:

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Chapter 1 - Introduction to Project Management
Copyright Cengage Learning. Powered by Cognero. Page 7
DATE CREATED: 4/27/2018 2:53 PM
DATE MODIFIED: 4/27/2018 2:53 PM
15. The primary role of project stakeholder management is to ensure that the project will satisfy the stated needs for which
it was undertaken.
a. True
b. False
ANSWER: False
RATIONALE: Feedback: Project management knowledge areas describe the key competencies that project
managers must develop. Project stakeholder management includes identifying and analyzing
stakeholder needs while managing and controlling their engagement throughout the life of the
project.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.12
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING

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Chapter 1 - Introduction to Project Management
Copyright Cengage Learning. Powered by Cognero. Page 8
b. False
ANSWER: True
RATIONALE: Feedback: Project selection methods, project management methodologies, stakeholder
analyses, work requests, and project charters are some of the tools used in integration
management.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.13
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: INFO.SCHW.14.3 - LO: 1-3
NATIONAL STANDARDS: United States - BUSPROG: - Comprehension
TOPICS: What is Project Management?
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 2:53 PM
DATE MODIFIED: 4/27/2018 2:53 PM
18. Earned value management is a tool primarily used in resource management.
a. True
b. False
ANSWER: False
RATIONALE: Feedback: Project budgets, net present value, return on investment, payback analysis, and
earned value management are tools used in cost management.
POINTS: 1
DIFFICULTY:

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Chapter 1 - Introduction to Project Management
Copyright Cengage Learning. Powered by Cognero. Page 9
REFERENCES: p.14
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: INFO.SCHW.14.3 - LO: 1-3
NATIONAL STANDARDS: United States - BUSPROG: - Comprehension
TOPICS: What is Project Management?
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 2:53 PM
DATE MODIFIED: 5/4/2018 8:05 PM
20. Maturity models, statistical methods, and test plans are examples of tools used in quality management.
a. True
b. False
ANSWER: True
RATIONALE: Feedback: Quality metrics, maturity models, statistical methods, and test plans are some of
the tools used in quality management.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.13
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: INFO.SCHW.14.3 - LO: 1-3
NATIONAL STANDARDS: United States - BUSPROG: - Comprehension
TOPICS:

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Chapter 1 - Introduction to Project Management
Copyright Cengage Learning. Powered by Cognero. Page 10
DATE CREATED: 4/27/2018 2:53 PM
DATE MODIFIED: 4/27/2018 2:53 PM
22. Good project managers assume that their definition of success is the same as the sponsors.
a. True
b. False
ANSWER: False
RATIONALE: Feedback: Good project managers do not assume that their definition of success is the same
as the sponsors. They take the time to understand their sponsors’ expectations and then track
project performance based on important success criteria.
POINTS: 1
DIFFICULTY: Difficulty: Moderate
REFERENCES: p.18
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: INFO.SCHW.14.3 - LO: 1-3
NATIONAL STANDARDS: United States - BUSPROG: Analytic
TOPICS: What is Project Management?
KEYWORDS: Bloom's: Comprehension
DATE CREATED: 4/27/2018 2:53 PM
DATE MODIFIED: 4/27/2018 2:53 PM
23. Program managers are change agents.
a.

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Chapter 1 - Introduction to Project Management
Copyright Cengage Learning. Powered by Cognero. Page 11
RATIONALE: Feedback: Effective program managers recognize that managing a program is much more
complex than managing a single project.
POINTS: 1
DIFFICULTY: Difficulty: Moderate
REFERENCES: p.19
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: INFO.SCHW.14.4 - LO: 1-4
NATIONAL STANDARDS: United States - BUSPROG: Analytic
TOPICS: Program and Project Portfolio Management
KEYWORDS: Bloom's: Comprehension
DATE CREATED: 4/27/2018 2:53 PM
DATE MODIFIED: 4/27/2018 2:53 PM
25. Individual projects always address strategic goals whereas portfolio management addresses tactical goals.
a. True
b. False
ANSWER:

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Chapter 1 - Introduction to Project Management
Copyright Cengage Learning. Powered by Cognero. Page 12
HAS VARIABLES: False
LEARNING OBJECTIVES: INFO.SCHW.14.5 - LO:1-5
NATIONAL STANDARDS: United States - BUSPROG: - Comprehension
TOPICS: The Role of the Project Manager
KEYWORDS: Bloom's : Knowledge
DATE CREATED: 4/27/2018 2:53 PM
DATE MODIFIED: 4/27/2018 2:53 PM
27. To be a successful manager, the only skills an IT project manager needs to possess are excellent technical skills.
a. True
b. False
ANSWER: False
RATIONALE: Feedback: IT project managers must be willing to develop more than their technical skills to
be productive team members and successful project managers. Everyone, no matter how
technical they

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Chapter 1 - Introduction to Project Management
Copyright Cengage Learning. Powered by Cognero. Page 13
DATE CREATED: 4/27/2018 2:53 PM
DATE MODIFIED: 4/27/2018 2:53 PM
29. The enterprise project management software, which aids project and portfolio management, is a low-end tool.
a. True
b. False
ANSWER: False
RATIONALE: Feedback: A category of project management software is high-end tools, sometimes referred
to as enterprise project management software. These tools provide robust capabilities to
handle very large projects and dispersed workgroups.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.38
p.39
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: INFO.SCHW.14.6 - LO: 1-6
NATIONAL

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Chapter 1 - Introduction to Project Management
Copyright Cengage Learning. Powered by Cognero. Page 14
31. Which objective is true of projects?
a. They have an indefinite beginning and end.
b. They have a unique purpose.
c. They are developed using regressive elaboration.
d. They are permanent in nature.
ANSWER: b
RATIONALE: Feedback: One of the attributes of projects is that they has have a unique purpose. Every
project should have a well-defined objective.

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