Test Bank for Introduction to Hospitality , 8th Edition

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1Introduction to Hospitality, 8e(Walker)Chapter 1Introducing Hospitality1) The wordhospitalitycomes fromA) hospitalB) inns and tavernsC) hospiceD) All of the aboveAnswer: C2) Since its introduction, the pineapple has been internationallyrecognized asA) non-nutritionalB) a widely used vegetable in the southwestC) a symbol of hospitalityD) a symbol of dangerAnswer: C3) Key to being successful in the hospitality industry isA) being service orientedB) waiting tablesC) knowing how to cookD) bartending skillsAnswer: A4)IntangiblemeansA) something the guest uses but does not possessB) assets of the businessC) a souvenir purchased as a giftD) physical propertyAnswer: A5) In the hospitality industry, the concept of perishability meansA) spoiled food that must be discardedB) an unsold airline seat, hotel room or empty restaurant tableC) it cannot be measuredD) it is intangibleAnswer: B6) Inseparability refers toA) the fact that production and consumption occurindependentlyB) hospitality products being inherently heterogeneousC) the fact that production and consumption occur simultaneouslyD) hospitality products are tangibleAnswer: C

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